The Finest Fudge Co. Arvostelua 

186
•
TrustScore 4/5 tähteä

3,8

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I have nothing but good experiences with this company and I love their fudge. The big blocks ate definitely the best, but each batch is different, as you would expect with a small company. The aroma a... Näytä lisää

Saanut 5/5 tähteä

Really helpful with the query. As for the fudge, it's divine. My mum particularly liked the allsorts bar - please do this one again, as I always get her liquorice allsorts for Christmas. My dad, who h... Näytä lisää

Saanut 1/5 tähteä

There is very little taste to any of the bars of fridge. Very poor quality just tastes like eating sugar would definitely not recommend unless you want to eat some thing which is just bland and extre... Näytä lisää

Yrityksen tiedot

  1. Karkkikauppa
  2. ja myös
  3. Elintarviketoimittaja
  4. Herkkukauppa

Yrityksen kirjoittama

At The Finest Fudge Co, we don’t just make fudge - we make joy in slab form. Forget the old-school, crumbly cubes of the past. Our fudge is handmade in small batches, stirred and poured with proper care, and finished with bold flavours you won’t find anywhere else. Every slab is crafted to deliver that melt-in-your-mouth moment. Whether it’s a classic flavour like Chocolate or Vanilla, or a daring twist like Pina Colada or Pistachio, each bite is proof that fudge can be fun, modern, and completely irresistible. Always fresh - made to order, never stale Unique flavours - cheeky twists alongside timeless favourites Big slabs - 250g chunks that actually satisfy Gift-ready - beautifully boxed for maximum wow-factor Made with flair - small batch, hand-poured, zero shortcuts


Yhteystiedot

3,8

Hyvä

TrustScore 4/5 tähteä

186 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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3,8

Kaikki arvostelut

(186)

91 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I love fudge

Excellent fudge which I have placed multiple orders for. Besides one time having to wait 2 weeks, I contacted them and they were prompt in their reply with apologies and a free slab, Bonus.

I was subscribed, I may do so again when funds allow.

22. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Seeet and delicious

The delivery time was a little longer than anticipated but the response from customer service was quick and the delivery was next day after the response. So nothing really to complain about. I bought 6 bars and got a 7th one for free. The free bar is caramel Frappe and it is delicious. The fudge is sweet and creamy and the filling just a nice amount. I can’t wait to try the other flavours and buy some more

26. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Thank you so much for your lovely review! 💛

We really appreciate your patience with the delivery, and we’re so pleased our customer service team was able to get everything sorted quickly for you.

It’s fantastic to hear you’re enjoying the fudge, especially the free Caramel Frappé bar... that’s definitely one of our favourites too! 😍 We’re delighted you love the sweet, creamy texture and the filling.

We hope you enjoy trying all the other flavours just as much, and we can’t wait to welcome you back for your next order. Thanks again for your kind words and support! 😊

Saanut 1/5 tähteä

​Good website and fun looking product, but a cheap gimmick, poor product with hygiene issues and and zero customer service

​I was initially very impressed with this company's website. They have a great range of fun flavours available and advertised special event packaging, which is why I chose them for a special occasion. Unfortunately, the actual experience was a massive letdown.

​I ordered a very large Father's Day fudge box at the beginning of the month—well in advance of the event—specifically as a gift for my husband's very first Father's Day. Not only did it take an age (several weeks) to dispatch (arriving just days before father's day), but it arrived in standard, non-themed packaging instead of what I ordered. This completely ruined the novelty factor (the main reason I spent a premium amount of money on it). To make matters worse, the outer packaging arrived dirty and slightly damaged, leaving me with very little faith in the hygiene of their operation.

​As for the product itself? Despite the impressive and fun flavour selection online, calling it the "finest" fudge is a joke. It is incredibly cheap, sub-par fudge sold as an expensive gimmick.

​When I emailed their customer support team to urgently resolve this before Father's Day (all I wanted was for them to send spare packaging sleeve with the fathers day print I ordered), I was met with complete radio silence. They have absolutely no customer service and they simply do not care once they have your money.

A sentimental milestone completely ruined by a company trading on false advertising. A nice website and fun marketing cannot make up for terrible quality and zero service. Save your money and buy elsewhere.

18. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Thank you for taking the time to share your feedback, and we’re really sorry to hear that your experience didn’t meet expectations, especially for such an important occasion like your husband’s first Father’s Day. We completely understand how disappointing that must have felt.

We’d also like to say that we take food safety, hygiene, and packaging standards extremely seriously, and we fully comply with all UK health and safety regulations throughout our production and dispatch process.

We’d really like to look into what happened with your order in more detail, particularly around the packaging and the dispatch timing. Could we kindly ask if you emailed our customer service team directly about this? If so, please do resend your message or share your order number here so we can make sure it’s properly picked up and reviewed.

We’re very sorry again that your experience fell short, and we appreciate you bringing it to our attention so we can investigate and improve.

Saanut 5/5 tähteä

Wow fabulous fudge

Wow, I found this company by chance and really fancied some fudge, I was spoilt for choice but love rum and raisin anything so I know I would be a good judge of that and a cherry for hubby but he said he dosnt like fudge (shame) so thought son might like it but no, however upon tasting the cherry he said he would make an exception for the finest fudge co, I love it really creamy didn’t leave a weird aftertaste, I could almost have devoured the whole chunk! Delivered on the hottest days we experienced so put it straight in the fridge, can definitely say this company is now on my gift list.
Finest Fudge Co you are Fabulous!

23. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Wow, what an amazing review...thank you so much! 🥰

We’re so glad you found us (sometimes the best finds happen by chance! 😉). It sounds like the Rum & Raisin was a great choice, and we absolutely love that your husband made an exception for our Cherry Fudge, even though he thought he didn’t like fudge! We’d like to think we’ve converted him. 😄

Thank you for your kind words about the texture and flavour, and we’re pleased to hear the fudge survived the hot weather with a quick trip to the fridge!

Knowing we’ve earned a spot on your gift list means so much to us. Thank you again for your wonderful support, and we can’t wait to send you more fudge soon! 💛

Saanut 4/5 tähteä

Still waiting on order placed 10 days ago

Placed order on 13th June and had confirmation it was in it's way 16th June. Tracking hasn't updated since then and haven't had any replies to my email. A shame because the quality of fudge is excellent.

UPDATE 27/06/26

Ordered finally arrived, excellent fudge as always. Didn't have 2 of the slabs I ordered but replacements were just as good. Expect your order to take longer than you may hope and you'll be extremely satisfied with your order.

23. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hi Tom,
Thanks so much for coming back and updating your review... we really appreciate it. 💛

We’re really sorry for the delay and the lack of updates along the way, but we’re so glad everything eventually arrived safely and that you enjoyed it once it got to you!

It’s also great to hear you liked the replacements just as much as your original picks, that honestly means a lot to us.

Thanks again for your patience and for sticking with us. We’re really grateful for your support and hope your next order feels a lot smoother from start to finish 😊

Saanut 5/5 tähteä

Great communication and delivered on time.

Great communication and delivered on time.
I was able to communicate as they were a gift and I didn't want the fudge to be delivered too soon.
The fudge itself is to die for. This is the third time of ordering from here. Great value for money and it is a great gift too.
Cute packaging which you can ask for specific birthday box if for a gift.

8. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Thank you so much for your lovely review! 💛

We’re so happy we could help make sure your gift arrived at just the right time. We know how important timing is for special occasions, so we’re glad we could make it work for you.

It means the world to hear that this is your third order with us... thank you so much for your continued support! We’re thrilled you love the fudge (and the packaging too! 😊)

We can’t wait to make your next box just as delicious. Thanks again for taking the time to leave such a kind review!

Saanut 5/5 tähteä

Absolutely stunning fudge 😍

Absolutely stunning fudge 😍. Ordered some for father's day and some for myself. The flavours I ordered for myself are lush, I think the caramel frappe is my favourite so far 😋. The cherry garcia is lovely, me not reading the description properly but I expected cherries to be in it, it is still delicious none the less but could I make a suggestion for adding candied cherries? 😂 I think that would make that one top tier for me. I'm excited to give my partners a little nibble to try his flavours but I highly recommend. I received my order within 6 days which was perfect. It was shipped within 2 days and It came before fathers day so I'm happy with that. Will definitely be ordering again soon 😊

20. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hi there,

Thank you so much for your lovely message — we’re so happy you enjoyed your fudge! 😍 The caramel frappe getting top spot is a big win in our books 😋

We also really appreciate your suggestion about candied cherries for the Cherry Garcia flavour — that’s such a great idea and we’ll definitely pass it on to our kitchen team for consideration.

It’s wonderful to hear your order arrived in time for Father’s Day too. We really appreciate your support and can’t wait to have you order with us again soon 😊

Lara 🍬

Saanut 1/5 tähteä

Still waiting on an order over a week…

Made a Father’s Day order on 12th June with plenty of time, still not received and looks like I’m not going to get it for Sunday. Don’t expect your orders anytime soon. Ridiculously slow, if you can’t promise delivery on special occasion orders what’s the point.

12. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hi there,

Thank you for taking the time to leave your feedback, and I’m really sorry to hear your Father’s Day order hasn’t arrived in time. I completely understand how frustrating and disappointing this must be, especially for a special occasion you planned ahead for.

We absolutely recognise we haven’t met the service level you expected here, and that’s not the experience we want for our customers.

If you’d like, please drop us your order details help@thefinestfudgeco.co.uk and we’ll look into this straight away and make it right for you as a priority.

Thank you again for your patience and for bringing this to our attention.

- Lara

Saanut 2/5 tähteä

I bought the Father's Day bundle

I bought the Father's Day bundle, and everything looks lovely. However, I never received the mystery bar as a first-time customer. I'm disappointed in the false advertising.

16. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hi there Jayne,

Thank you so much for getting in touch, and I’m really sorry for the disappointment here.

I’m very sorry that the mystery bar wasn’t included in your Father’s Day bundle, especially as a first-time customer. I completely understand how frustrating this feels, particularly when it was expected as part of your order. That’s absolutely not the experience we want anyone to have, and I can appreciate why it would feel misleading.

We really appreciate you bringing this to our attention — I’ll make sure this is checked with our packing team straight away so we can understand what happened and ensure it doesn’t happen again.

In the meantime, we’d love to put this right for you. If you can pop over your order details to help@thefinestfudgeco.co.uk, we’ll arrange for the missing item to be sent out or offer an alternative resolution that suits you best.

Thanks again for your feedback

- Lara

Saanut 2/5 tähteä

Terrible quality. Avoid.

Ordered from TikTok shop after so many adverts saying how good it was. This is the cheapest weirdest fudge. Opened it and it smelt so artificial, I wonder if it is your packaging and the wax you use on the wrapping? Please look into this because it taits the fudge. As for the fudge it is very chemical and artificial. Fudge Kitchen and tbh fudge I make myself tastes better, it is like eating sweet playdough. God I am gutted. Come on guys, you can do so much better! Real butter? Real flavourings? Better food grade wax paper so it doesn't make everything taste like shit? It takes a lot for me to not want to eat fudge but I am throwing this away after spending £30.

12. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hi, we’re sorry to hear that your experience didn’t meet your expectations.

We understand how disappointing it is to spend money on a product you’re excited to try and then feel let down. We appreciate you taking the time to share your honest feedback regarding the flavour, texture and packaging, and we’ll ensure your comments are passed on to our team for review.

We take great pride in our fudge and the ingredients we use, so we’re disappointed to hear that your order was not enjoyable for you. We’d love the opportunity to look into this further and learn more about your experience. If you’re happy to do so, please send us a private message with your order details.

Thank you again for your feedback.

Saanut 3/5 tähteä

I got sent cherry bakewell instead of…

I got sent cherry bakewell instead of the other cherry fudge, so not happy with that. If the other wasn't in stock I'd rather be emailed and ask if I'd like a substitute. Fudge is OK though

10. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hi, thank you for your feedback.

We’re sorry that you received a different flavour than the one you ordered. We completely understand your frustration, and we agree that being contacted before a substitution is made is important.

We’re pleased to hear that you enjoyed the fudge itself, but we’d still like to apologise for the disappointment caused. We’ll be taking your feedback on board to help improve our communication and ordering process going forward.

Thank you for taking the time to leave a review

- The Finest Fudge team

Saanut 4/5 tähteä

I originally ordered six of the fudge…

I originally ordered six of the fudge bars in varying flavours for my fudge-loving dad as a Father’s Day gift. When they arrived, I was a little puzzled as to why there were 2 boxes with 3 in each but this turned out to be very dangerous, as one of said boxes seems to have disappeared 😂!
The fudge, however, is lovely and tasty and has left me wanting more! My only slight niggle is that I thought they were coming in a Father’s Day gift box but it doesn’t mention Father’s Day anywhere on it!

4. kesäkuuta 2026
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hey Paul! Thanks so much for your review we really appreciate it! It's such a shame it didn't arrive in a fathers day box though! i will look into this and see what i can do!

Thanks again!
- Lara ✨

Saanut 5/5 tähteä

Addicted to fudge

Um well, there is only one way to say this but im addicted! No matter the flavour the fudge is always so smooth and flavourful. There is a wide variety to keep everyone happy and im slowly working my way through as many as possible. Well maybe not so slow a bar in this house last no longer than 2 days...oops it our go to fav sweet treat. Love the creativity in the flavour combos, they always come boxed really well and such a great price too. We have both our bdays coming up innune so we are subtly.. maybe not so subtly hinting at family getting us a few we haven't yet tried. Fingers crossed they get the hint. Delivery is always fast and packaged well, with each individual bar labelled. Basically if you haven't tried this or bought this or convinced someone to gift you some then get on it you honestly wont find anything better out there.

29. toukokuuta 2026
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Oh my goodness, this absolutely made our day! 😊

Thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear that you’re enjoying our fudge so much (although we can’t take responsibility for the addiction! 😆).

It means the world to us that you appreciate everything that we pop into every order. Hearing that our fudge has become your go-to sweet treat is exactly why we do what we do!!🥰

Thank you again for your kind words and continued support. Customers like you make what we do so special💕

Happy early birthdays to you both, and enjoy!

Thank you!
Lara 🍬

Saanut 5/5 tähteä

Quite possibly the best fudge I've ever…

Quite possibly the best fudge I've ever tasted.
I have ordered a few times now, beautifully presented every time.
Keep up the great work.

25. toukokuuta 2026
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hi Will! Thank you so much for the kind words about our fudge - we really appreciate you!🏆

Saanut 1/5 tähteä

Dissapointing service. Nearly 2 weeks still not dispatched

Well, the absolute perils of automated emails requesting reviews for items that havent even been dispatched yet. These are my thoughts. I ordered 6 blocks of fudge on the 16th and recieved an email to say order was being prepared on the 18th with a tracking number. Today is the 25th tracking still says awaiting parcel so 10 days after ordering i seem to be no further forward and to be honest the reason for buying it has passed. Having gone back and searched in the shipping terms policy the Website does in the small print caution that they are small batch made fudges and it could take up to 5 days to dispatch and its a bank holiday today but really this is ridiculous. Who plans to order perishable food items potentially over 2 weeks before they need them. On top of it all, there are 30 degree temperatures this week (in may!!) so who knows what condition my fudge will eventually arrive in. Not that it makes any difference to anyone I definitely wont be back, lesson learnt. Make your own decisions and leave plenty of time when placing your own orders

16. toukokuuta 2026
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hi Victoria,

We’re truly sorry to hear about your experience and completely understand your frustration. We appreciate you taking the time to share your feedback.

We appreciate your concerns regarding the warmer weather and the condition of the product upon arrival. We take this feedback seriously and are already reviewing both our dispatch communication process and automated email timings to prevent situations like this happening again.

This is not the experience we want for our customers, and we’re genuinely sorry we let you down on this occasion. Please feel free to contact us directly so I can look into your order personally and try to put things right.

- Lara
help@thefinestfudgeco.co.uk

Saanut 5/5 tähteä

Superb fudges

Absolutely love the fudges from these guys, The flavours are gorgeous ,I've had a couple of orders already will definitely be ordering more in the future.

21. toukokuuta 2026
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hey Stephen! Thank you so much for the love we really appreciate you!💕

Saanut 1/5 tähteä

Order #49381

Order #49381. Shop had my previous address on their records despite me telling them to change it. I immediately emailed Finest Fudge as soon as I'd ordered to tell them the correct address. Heard nothing so emailed again the next day. Then I found out it had been delivered to my previous address so emailed again expressing my disappointment. Still no response. Terrible customer service to just ignore emails. I'd like a full refund please.
UPDATE
As advised I emailed them again straight away following their message and 9 days later I have heard nothing! Absolutely terrible service! Very poor customer service. Avoid at all costs.

16. toukokuuta 2026
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

We’re very sorry to hear about your experience and completely understand your frustration.

Firstly, we sincerely apologise that your order was sent to an incorrect address despite you contacting us immediately after placing your order. We also recognise that the lack of response to your follow-up emails only added further disappointment and frustration, which is not the level of customer service we aim to provide.

We take full responsibility for the breakdown in communication here and understand why you feel let down. This is certainly not the experience we want any customer to have when ordering from us.

Please contact us directly again with your order number (#49381), and we will prioritise reviewing this matter urgently, including discussing a suitable resolution for you.

Thank you for bringing this to our attention, and again, we’re truly sorry for the inconvenience caused.

- Lara
help@thefinestfudgeco.co.uk

Saanut 5/5 tähteä

Absolutely spot on

Absolutely spot on! The fudge is delicious you can literally taste each flavour in the ones I picked (cherry Bakewell, rolo and salted caramel) honestly it’s mouthwatering you want more. I ordered these through TikTok on Monday evening and they arrived Wednesday. I’m very happy with my purchase and I’ll be more than happy to order again and let family and friends know about this company ☺️

20. toukokuuta 2026
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hi! Thank you so much for such lovely words! We really appreciate you taking the time to write a review and are so happy you've enjoyed the fudge!💕

Saanut 5/5 tähteä

Really fresh made tasty fudge

6 bars of different flavours and all really tasty. Fresh made and although you have to wait for delivery you are updated when delivery due.

9. toukokuuta 2026
Oma-aloitteinen arvostelu
The Finest Fudge Co.-logo

Vastaus yritykseltä The Finest Fudge Co.

Hey Dave! Thank you for the lovely honest review we really appreciate the feedback🙌🏼💕

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