The End Cult Arvostelua 

237
•
TrustScore 3/5 tähteä

3,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Great experience purchasing from The End Cult, fantastic website and process. They're very attentive if you have any issues & have a nice welcome bonus offer for your first purchase as well.

Saanut 5/5 tähteä

Absolutely stellar experience with this shop! The leather pants fit like a dream, soo comfy yet super stylish. Love the edgy vibe of their collection - really stands out from the usual. Will be shoppi... Näytä lisää

Saanut 1/5 tähteä

ABSOLUTE SCAM!! Refuses returns or credits, resonds with fake generic emails. 21 emails back n forth so far!! Waiting for 6weeks to get product or a real response or a credit. Had an email today sayin... Näytä lisää

Saanut 1/5 tähteä

First of all a very long wait and the shipping information was very limited. After 3 weeks i finally got the message that the parcel needed to be picked up at a shipping facility (they probably tr... Näytä lisää

Yrityksen tiedot

  1. Vaateliike

Yrityksen kirjoittama

At The End Cult, we specialize in providing gothic fashion that is both bold and unique, appealing to those who love to express themselves through dark, alternative styles. Our collection features everything from statement outerwear and dresses to eye-catching accessories like rings, necklaces, and chokers. Each piece is crafted to embody gothic elegance and punk aesthetics, allowing our customers to fully embrace their individuality. We strive to offer high-quality fashion at accessible prices, regularly running sales to ensure that everyone can indulge in their dark fashion desires.


Yhteystiedot

3,1

Keskitasoinen

TrustScore 3/5 tähteä

237 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,1

Kaikki arvostelut

(237)

59 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Huge fan of the vibe at this store

Huge fan of the vibe at this store! The hoodie I got wasn't just cozy, it also flaunted this unique, mysterious design that really stands out. Every time I wear it out, I get loads of compliments. Definitely shopping here again!

2. lokakuuta 2024
Saanut 1/5 tähteä

Wrong items sent

Wrong items sent, wrong size. Came from international carrier! Refuses to refund hundreds of dollars. They are a scam company and a fraud! Do not trust!!!!!!
Company requests to contact them to resolve but then only offers a discount towards another purchase! I have sent over 12 emails trying to resolve this! I should not have to pay for the return of the items when it was the company who sent the wrong items! I will make sure to share my experiences with every social media site so other people do not get taken advantage of!

9. joulukuuta 2024
Oma-aloitteinen arvostelu
The End Cult-logo

Vastaus yritykseltä The End Cult

We sincerely apologize for the oversight with your order, Shannon. It's our priority to ensure customer satisfaction and we regret any inconvenience caused. Please allow us to look into this further for you; contact our support at support@theendcult.com for assistance.

Saanut 1/5 tähteä

Long shipping times, product not as advertised, and required additional payment for international return

The order I placed for a shirt took 4 weeks to deliver, only to find out the shirt was not even the same material that was advertised and fit terribly.

The large shirt I order did not even remotely fit, whereas it would be a common fit for any other brand. The shirt was advertised to be a blend of cotton and polyester, but upon opening the package, it was clearly polyester-only (verified by the label).

When I asked to return the shirt for a refund, it was met with an offer to get a small discount on the next purchase, which I declined as the products are not properly advertised. In addition, they required me to ship my package internationally to return and due to the delivery times, this has extended past their '30-day return policy'.

Not only did I waste $50 USD on a low-quality shirt, I couldn't even get a partial refund but had to spend an additional $15 to get internationally shipped. This mistake cost me MORE than if I just ordered off of another retailer.

7. lokakuuta 2024
Oma-aloitteinen arvostelu
The End Cult-logo

Vastaus yritykseltä The End Cult

Dear Brian Yang, we sincerely apologize for the mismatch and shipping delay experienced. We are identifying processes to ensure product descriptions are accurate and improving our service delivery. Your feedback is invaluable in these efforts.

Saanut 5/5 tähteä

Absolutely loving the hoodie I got

Absolutely loving the hoodie I got! It's super unique and fits my goth style perfectly. Quality is top-notch too, really soft and has held up great after a few washes. Shoutout to their awesome customer service as well!

20. lokakuuta 2024
Saanut 1/5 tähteä

First time buyer NEVER AGAIN

First time buyer NEVER AGAIN. The site claims RETURNS ACCEPTED in 30 days. The coat DOES NOT measure what was claimed online. Too small. I requested a return 3x within 30 days and NO RESPONSE.
NO Phone

25. tammikuuta 2025
Oma-aloitteinen arvostelu
The End Cult-logo

Vastaus yritykseltä The End Cult

We're truly sorry for your experience, Deborah. It's concerning to hear about your difficulties with returns. We aim for much better customer service and are investigating the communication issues you've mentioned. Please reach out to us again, and we will address this immediately.

Saanut 5/5 tähteä

Must say

Must say, the cloak from here is top-notch! Super stoked with how it ties my whole look together. Quality? Top tier, no doubt. Will be shopping again for sure!

24. marraskuuta 2024
Saanut 1/5 tähteä

Don't buy it from them

Don't buy it from them. Bloody scammers. Return options does not exist, unless you want to pay more than it's worth it, the items quality OMG shocking, nothing as described or shown in the pictures, very cheap materials and clothes smells horrible. I have lost £120 and they refuse to to accept my return. Offered me discount if I buy something else but why would I want to buy anything else if I know that their quality is less than poor

20. tammikuuta 2025
Oma-aloitteinen arvostelu
The End Cult-logo

Vastaus yritykseltä The End Cult

We are sincerely sorry to hear about your experience, Monika. It's disappointing to learn that our products did not meet your expectations in quality and description. We are committed to improving and sincerely appreciate your feedback.

Saanut 1/5 tähteä

The End cult is a scam

The End cult is a scam! WARNING… they claim to have a 30 day refund policy but makes you ship it back to China which is more expensive then their merchandise!

I placed an order for Christmas- never got it till January 8. When I went to check the shipping status for some reason the item got reordered. I immediately sent an email to their support team to cancel and they claimed once ordered they could NO longer cancel. When the second shipment arrived, I again, sent an email to their support team for a refund. They sent me an address in China and stated they do not have a return location in the US. So anything you order- you are stuck with it. False claim on refunds! They do not state anywhere the returns need to go to China. I am reporting this website to the US better business bureau! Do not order from this site!!

19. tammikuuta 2025
Oma-aloitteinen arvostelu
The End Cult-logo

Vastaus yritykseltä The End Cult

We deeply regret any inconvenience you experienced, Linda. We continually strive to refine our processes and ensure client satisfaction. Your feedback is crucial in this journey of improvement. Thank you for your patience.

Saanut 1/5 tähteä

Actually negative 5 stars

Actually negative 5 stars
Extremely poor quality, misleading descriptions and pictures.
Bought pants that in the description are leather but are actually 100 polyester, really!!! WTF
Did Not adhere to their refund policy, told I had to pay for return even though doesn't say anything about paying shipping for refunds. ABSOLUTELY A SCam!!

7. tammikuuta 2025
Oma-aloitteinen arvostelu
The End Cult-logo

Vastaus yritykseltä The End Cult

We truly regret to hear about your dissatisfaction, Chad. It's always our goal to accurately represent our products and deliver quality. We strive to improve and genuinely appreciate your feedback. Please reach out to us at support@theendcult.com so we can discuss this matter further.

Saanut 1/5 tähteä

This site is obviously a scammer

This site is obviously a scammer. Everything on their website is 50% off, making everything a final sale and unreturnable. Also all of their positive reviews are absolutely fake, using the same cheesy language, talking about “vibes” and “this gothic store.” All the positive reviews start the same, saying something like, “Wow, this place is so great,” then describe the product as “top notch quality”, and then say they’ll shop again or be back. Formulaic fake reviews. Also really strange that they have only replied to the negative reviews to string them along, they’ll never contact them back. Don’t be fooled.

13. tammikuuta 2025
Oma-aloitteinen arvostelu
The End Cult-logo

Vastaus yritykseltä The End Cult

We're truly sorry to hear about your dissatisfaction, JS. Our intent is to provide unique gothic style offerings with integrity. We're committed to improvement and value each piece of feedback. Thank you for sharing, and we will strive to enhance our services.

Saanut 1/5 tähteä

I ordered a hoodie never arrived

I ordered a hoodie that was never delivered. It took a month to get here but when it got here it was never delivered even though it says delivered via the tracking information. I contacted them and they basically said we can't do anything about its not our problem that's shippings problem now and offered no assistance with contacting shipping or helping to resolve the situation. I should also say they use a weird shipping company that I have never heard of. It was a fairly bad costumer service experience and shipping experience.

9. tammikuuta 2025
Oma-aloitteinen arvostelu
The End Cult-logo

Vastaus yritykseltä The End Cult

We are sorry to hear about your experience, Grey. It's not acceptable, and we strive for better. Our goal is to improve the communication with our shipping partners to ensure better service. Your feedback is important, and we'll work on this actively.

Saanut 1/5 tähteä

I need to return a jacket

I need to return a jacket! Help, the end cult does not reply to emails

21. joulukuuta 2024
Oma-aloitteinen arvostelu
The End Cult-logo

Vastaus yritykseltä The End Cult

We sincerely apologize for any inconvenience, Yadira. We are actively working to improve our response times. Please rest assured that your issue is now a priority. For immediate assistance, continue emailing us at support@theendcult.com and we guarantee a

Saanut 1/5 tähteä

I’m very disappointed …

I’m very disappointed …
my order was a Christmas gift and it arrived on january.
Furthermore, I received only one of the two items I ordered.
Finally, the sweater that arrived is different from the image on the site. It's not as long as it needed to be, and it's made of very poor quality fabric.
I will never buy from this site again …

6. tammikuuta 2025
Oma-aloitteinen arvostelu
The End Cult-logo

Vastaus yritykseltä The End Cult

We truly regret the issues you've encountered, Lulì. It distresses us to hear about the problems with delivery timing and the product quality. Please reach out at support@theendcult.com, so we may address your concerns effectively.

Saanut 1/5 tähteä

I ordered a vest 3 weeks ago as a…

I ordered a vest 3 weeks ago as a Christmas gift for my mom. Just received it in January 4 2025. I ordered a 2x and it looks like a small kid kid wear it. I reached out to them three time and no one will respond. I would like to return it. Will not buy from them again and it is low quality

4. tammikuuta 2025
Oma-aloitteinen arvostelu
The End Cult-logo

Vastaus yritykseltä The End Cult

We truly regret the disappointing experience you've had with your recent order, and we sincerely apologize for the delay and size issues. Please email us at support@theendcult.com so we can address this directly. We are committed to improving our services, and your feedback is crucial.

Saanut 1/5 tähteä

SWEATER SUCK!!!

I ordered a sweater for Christmas and it took almost three weeks to get it. I did not get it until after Christmas. The sweater doesn’t look like the picture. It’s a cheap version of the picture. They want to send me another size. I paid almost $70 for something that look like it cost $5. What a ripoff. I hate overseas companies! They are only in business for the money. Don’t buy NOTHING from this company!!

2. tammikuuta 2025
Oma-aloitteinen arvostelu
The End Cult-logo

Vastaus yritykseltä The End Cult

Dear Celeste Collins, we regret to hear about your dissatisfaction with the sweater and the delayed delivery. It's never our intent to disappoint a customer, especially during the holiday season. We strive to represent our products accurately, and we apologize if the sweater did not meet your expectations. We are continually working to improve our service and product quality. Your feedback is invaluable in this process. Please reach out to us at support@theendcult.com for further assistance.

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