TheDressOutlet.com Arvostelua 250

was speaking to Chelsea on their chat line and she was so patient and kind with me. I thought I had submitted a return/exchange and she confirmed I did not and she walked me through it. The best part was my laptop died and when I got restarted it was still her that was communicating with me. I did not have to go through the whole process of explaining again, we just continued where we left off. Keep up the great work! Thanks-D.M.

excellent person Leann helped me immediately I am happy

I was outside of the return policy which is very ridiculously short (5 days return policy). I am now stuck w/ a dress that does not fit. I would have considered a store credit but they would not even give me that. I was ok to pay the restocking fee but still no refund. I can't say anything positive about a store who won't accommodate a first time (now last time) customer

Taylor is amazing and kinda knew exactly what I needed to look for. She have me options to choose from and was so sweet and kind. 10/10 would definitely do again.

this is a really good site and Taylor is really good and needs a promotion she has really good taste and is really helpful

I have no words but so Grateful to Chelsea to assist me in getting a dress in jus under a week! Great customer service she went over and beyond her call of duty giving her 100% and more to assist me. What I thought my dress wouldn't be in on time she worked it and got my dress to be delivered a day before the event my heart skipped with gratefulness of Gratitude. This company will get you what you want jus be patient as they to are patient and will assist you and answer all your questions. Thank you Chelsea for your hard work assisting me I'll definitely purchase from Dress outlet more often because if your Awesome Customer service to your customers have a blessed day

Chelsea helped me find what I was looking for and also help me get my 15% discount. Very nice rep you have working for you. :)

I would suggest this site for anyone. They have great customer service and are always ready to help!

Said they had the dress online (GL2825
GL2825 GLS by Gloria
Lace Embellished V-Neck Chiffon Long Dress w/ Mesh Sleeve.) They didn’t. I got our money returned luckily, but with hassle to buy another dress.

I ordered two black pant suits on Saturday, they both arrived the following Tuesday. I am in the process of returning one.
The pantsuit I kept was perfect for my occasion, well made, fit perfectly and looks great. This is the easiest I have ever had buying an evening outfit.
This site is my go to place for evening wear!!!

I had the best customer service. I would recommend this website it anyone.

bestie... so helpful my girl Britney helped me at 10pm and found me a dress i really liked 14/10 would recommend !

Love the dress I ordered. However it was too small so I am in the process of exchanging it. They were very quick to respond and help me.

Briteny was excellent. She was patient and really tried her best to assist with my shopping. I told her what I wanted and she gave me several options. If all customer services reps were like her, shopping online would be fabulous!

Brittany you are very helpful person. I really appreciate you so much!

Brittany was very helpful. She walked me through my issue and got it all resolved quickly.

Britney was super helpful and patient with my requests! So much cheaper then on regular retail. Now I just need to go on every day and hope they have my correct size and dress for my daughters upcoming wedding! Thanks

the service was amazing, i was upset that there is no physical store to try on but other then that no issues, the workers are caring and very patient. they take what you want in and help you find the closet thing to it.

I’m a smart shopper and can see “final sale not returnable “ when I shop. Don’t waste your $ shopping here. If you use a discount or if it’s on sale for any reason, they consider it nonreturnable! I recently bought a MOB dress, used a discount but it was too tight. They refused to accept it as a return, saying it was “on sale!”

Terrible return policy. The dress I received was beautiful. Received the day before I left for an out of town wedding. Dress didn't fit, so I planned to return it when I got back to town after the wedding. I didn't realize the return policy required notifying them within 5 days(!!!) so I missed the window to return. Most businesses are more generous with their holiday return windows, but Dress Outlet was inflexible. Will never use this company again and will let everyone I know not to use it.