Cookaway Arvostelua 1 807

I was excited about my first order which I was advised would be delivered between 5 and 6pm last friday before the bank holiday. When it wasnt delivered I looked at the tracker which explained that it was delayed but would be with me soon. We waited and waited and finally went to bed having checked the doorstep before we retired. Nothing! I then found the parcel at 7am the following morning on the doorstep the app telling me that it had been delivered at shortly after 11pm. I opened the package but the Chicken was rank and had to go straight in the bin. I immediately emailed to complain but a week later absolutely no response so very disappointed.

Fantastic quality food all delivered exactly when ordered.

Easy to follow instructions and wonder tasting food

This was purchased as a birthday present, so we carefully chose when the best time to create this menu would be...

Food was delivered as email suggested.
Well packaged and each menu / recipe card identified specific contents for each dish.
Ideal to have exact amounts for the recipes, making it easy to just add to the preparation of the food.
Found the Spotify play list enhanced the ambience of preparation and cooking!
Good portions, and as there were just the two of us, it was great we didn't have to cook again the following day, as ample to provide another substantial meal. Regardless of the time it took to prepare, I did enjoy the experience, and am glad we have a dishwasher to clear up the copious bowls and utensils I used.
I think I would prefer to use chicken breast, as it can be cubed better for skewering, and feel I could have made the paneer cubes slightly smaller. Not a criticism - just an option for us, as the quantities provided were generous.
I shall look forward to sampling another cookaway meal, and maybe I can entice my husband to participate in the cooking!

Great tastes and easy to cook. Lasted the 2 of us three days

Delicious food. There was quite a bit to do with the Malaysian Night Market Experience but I rewally enjoyed making it. Friends and I enjoyed eating it too!
It would have been even better if I had remembered to add the sauce mixture to the Char Way Teow.
My fault entirely!
I was impressed with both the packaging and the quality of the ingredients. It was very comprehensive too.

We enjoyed the Spanish tapas dishes. Good quality ingredients, instructions easy to follow. Will definitely purchase these meals again. 😊

it was delicious, thoughtfully prepared instructons, with generous portions.
All superb.

Ingredients were fresh. Instructions easy to follow and the portions needed were ready to be used. It was a pleasure to cook with my daughter. The food was amazing!!

The use of DPD meant the box was delivered to the wrong address 3 hrs late.My 92 yr old near neighbour had to drive it round. This gave no time to marinade and fully prep the rice. Chicken fresh and the mint and coriander but overall didnt come out well and did not taste anything like a tandoori chicken should.

Fantastic meal & relatively straight forward to prepare.
Could perhaps keep the cost down a little if meals were for 2 people rather than 2-3 (ours lasted for 2 big meals) & also not supply some of the more basic ingredients that you would probably have at home.
Overall a great experience that we will repeat in the future with a different meal.

Fantastic quality ingredients to make a delicious Greek feast that delivered leftovers too!

Great quality ingredients, Steak excellent quality tasted like longhorn or dexter not young rubbish meat like most supermarkets sell cooked on cast iron griddle was perfect, Accompaning dishes also excellent ingredients provided also very good will be using again

Gorgeous food, very good idea will be using again at some point

The comprehensive recipe’s and all the ingredients were great.Delivery was also on point.

Easy to follow instructions, high quality ingredients and very tasty meals

I ordered the Goan King Prawn Curry as a treat having been sent an email recommending the company from The Good Food Guide. For the high price of the meal I expected it to be top notch.

These are the points I would like to raise:
1. A shocking amount of unnecessary packaging and fancy folders and recipe cards. Simple and sustainable would be great.
2. I could source all of the ingredients far more cheaply myself from local suppliers.
3. Disappointed with the prawns that were lacking depth of flavour.
4. Overcomplicated recipe card.
5. Customer service patronising and begrudging when I complained that the onion they had sent was soft inside (picture sent to verify the whole onion was soft). It was suggested that this could not have been foreseen, but I always give onions a squeeze and this one was easily detected. A relatively small issue, but due to the cost of the meal, it is actually very disappointing when you are wanting to make this a special experience. Having experienced supplying food to customers online myself, when they make a complaint, you take it seriously and compensate generously, that will ensure they are still delighted with your product and that they will recommend you to others as being a really good all round company.
6. With my £5 apology voucher added, I decided to try the kit option. Again loads of packaging for the small amount of ingredients that are easy to purchase elsewhere.

Sadly, my experience has not been good enough to continue purchasing from this company.

Good choice of meals. Delivered on time. Very well packaged and presented. Positive feedback from recipient.

Excellent quality of all products, clear instructions. The accompanying rice was exceptionally good. Great experience recreating the dish, although it did take a little longer than the recipe card said.

Recipes were clear and very tasty. My only reservations were about the inclusion of every day ingredients, like olive oil and vinegar, and the multiple single use plastic pots with salt and herbs. For me, I would have preferred the box without them.