Thebestticketfares Arvostelua 

134
TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Got assisted with one of the staff named Miss Rebecca for flight booking, check-in and even seat selection. She helped me a lot during my booking and other procedures. Hope to book my flights again wi... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Ms Zoya and all team at their work very polite and professional and very helpful to costumer. Mr Neo was so helpful and try as his best to find the tickets that could suit me and my wife.

Saanut 4/5 tähteä

I would appreciate Rebbeca with the kind of information and service he has provided me with . I really had a bad experience with one of their booking agents , who was really rude and I felt lacked emp... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

Even though I initially booked the tickets for much lower price there was some mixup with the price shown in the website. Neo helped me out to book tickets afterwards. And Emily followed up afterward... Näytä lisää


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

134 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 25 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,2

Kaikki arvostelut

(134)

135 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Agent Emily very helpful only problem…

Agent Emily very helpful only problem was late check-in didn’t allow me to get seats that I wanted.

11. heinäkuuta 2026
Oma-aloitteinen arvostelu
Thebestticketfares-logo

Vastaus yritykseltä Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Saanut 4/5 tähteä

I would appreciate Rebbeca with the…

I would appreciate Rebbeca with the kind of information and service he has provided me with . I really had a bad experience with one of their booking agents , who was really rude and I felt lacked empathy. And I decided to proceed with cancellation. Then Rebecca called me made the situation ease for all of us . I believe the management need to set Rebecca as a good example how she lets the reviews for their agency turn from negative to positive . She did her job brilliantly and went way further . I appreciate her willingness to make an effort . All the best Rebecca few people like her carry the reputation of the company on their shoulders . My refund was processed and I am hoping to receive my money soon

8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Thebestticketfares-logo

Vastaus yritykseltä Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Saanut 5/5 tähteä

Very good service from Emily

Very good service from Emily

9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Thebestticketfares-logo

Vastaus yritykseltä Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Saanut 5/5 tähteä

Best service

Best service

8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Thebestticketfares-logo

Vastaus yritykseltä Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Saanut 5/5 tähteä

Excellent customer service privided

Excellent customer service privided. Happy with the service 😊.

8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Thebestticketfares-logo

Vastaus yritykseltä Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Saanut 5/5 tähteä

Good experience with Neo thank you

Good experience with Neo thank you

7. heinäkuuta 2026
Oma-aloitteinen arvostelu
Thebestticketfares-logo

Vastaus yritykseltä Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Saanut 5/5 tähteä

The sevice is really good and quick and…

The sevice is really good and quick and one of the staff Zoya helped me with check in. Would recommend them.

7. heinäkuuta 2026
Oma-aloitteinen arvostelu
Thebestticketfares-logo

Vastaus yritykseltä Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Saanut 5/5 tähteä

Thank you Elina for a helping me …

Thank you Elina for a helping me checking in. Keep it up Elina and have a wonderful week xx.

4. heinäkuuta 2026
Oma-aloitteinen arvostelu
Thebestticketfares-logo

Vastaus yritykseltä Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Saanut 5/5 tähteä

Sana was very helpful and made our…

Sana was very helpful and made our check-in process smooth and easy. She was patient, polite, and professional throughout. Thank you for the excellent service!

4. heinäkuuta 2026
Oma-aloitteinen arvostelu
Thebestticketfares-logo

Vastaus yritykseltä Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Saanut 2/5 tähteä

The company has price discrepancies

The company has price discrepancies, i.e. what it says on the website is different, but in reality the price is much higher, in my case it was 65% higher than the base price.
The crew helps with check-in but then quickly asks for my opinion on my satisfaction, which is a bit strange.

3. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I eventually received my refund, but the experience was unacceptable

I paid in full for four flight tickets after being told I would receive my e-tickets within 6–12 hours. When that deadline passed, I was told to wait 24 hours. After that, I was informed that there were no longer any seats available on the flight I had already paid for, and they would look for alternatives.

More than three days later, I still had not received a valid airline PNR or e-ticket. Despite repeated promises and multiple follow-ups, I was left without a confirmed booking.

Because of the continued delays and lack of a confirmed reservation, I had no choice but to escalate the matter with my bank.

Based on my experience, I cannot recommend this company. If you choose to book with them, I strongly advise ensuring you receive a confirmed airline booking and e-ticket as soon as possible.

Update: It has now been 17 days since I paid £2,400 for 4 tickets to Japan. I still have not received the tickets. The company also promised a full refund within 24–48 hours over a week ago, but no refund has been received. I am still waiting for a resolution and have had to pursue the matter through my credit card provider.

Update :

I have now(21st July)received the full refund, and I appreciate that the money has been returned. However, the overall experience was extremely stressful and time-consuming, and I do not believe customers should have to go through this process after paying for flight tickets.

This review reflects my personal experience from the initial booking through to the eventual refund.

29. kesäkuuta 2026
Saanut 5/5 tähteä

Ayesha is very helpful and very kind…

Ayesha is very helpful and very kind really happy for customer service thanks

1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Thebestticketfares-logo

Vastaus yritykseltä Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Saanut 5/5 tähteä

good servise has been provided by Emily,

30. kesäkuuta 2026
Oma-aloitteinen arvostelu
Thebestticketfares-logo

Vastaus yritykseltä Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Saanut 5/5 tähteä

Very helpful with the information…

Very helpful with the information provided I’m happy with everything

30. kesäkuuta 2026
Oma-aloitteinen arvostelu
Thebestticketfares-logo

Vastaus yritykseltä Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Saanut 1/5 tähteä

Don’t book with them

I booked four airline tickets with them on 16/6 They quoted a promotional offer and the total seemed reasonable. so I bought the tickets and I was told with in 24 hours you would receive the tickets! The next day they told me the promotional offer had ended and asked me to pay an additional £3,000 for new tickets, which we refused pay and requested for a refund as they did not issue the ticket!
After pressing for a resolution, they provided a ticket reference number for the Airines! The airline confirmed that this reference was invalid!
We had been chasing for a solution and, despite multiple communications, I did not receive a valid ticket or a proper refund. I am now left with extra charges and no confirmed itinerary.
Based on this experience, I would not recommend them and advise others to verify all price changes and ticket references directly with the airline before paying. I have contacted my card issuer/consumer protection authorities for help!

16. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I'm very disappointed with services

I'm very disappointed with services. I booked a flight and they didn't send me e ticket and provide confirmation s. After calling to many times still they ignoring this matter.

24. kesäkuuta 2026
Oma-aloitteinen arvostelu
Thebestticketfares-logo

Vastaus yritykseltä Thebestticketfares

Dear Passenger,

Kindly accept our sincere apologies for any inconvenience you may have experienced.

However, we are currently unable to locate any booking record under your name. Therefore, please share your booking details along with your concern at reservations@thebestticketfares.co.uk so that we can assist you better.

Best Regards,
Customer Service Team

Saanut 5/5 tähteä

Emily was of great assistance

Emily was of great assistance, she assisted us well and was extremely patient throughout the whole process.

26. kesäkuuta 2026
Oma-aloitteinen arvostelu
Thebestticketfares-logo

Vastaus yritykseltä Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

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