Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

The office is always really hot, they have always run late and the owner is beyond rude. Much better service at ultrasound direct with really nice and helpful staff. I was a patient and have visited y... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I am completely horrified with the baby scan studio in Marlow. I had my scan and was told I would receive a text with pictures and videos, it materialized that they actually sent my private scan... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The ladies that work here are very lovely and warming. Made us all feel very welcomed and comfortable. My little one didn’t want to show herself in our first scan, and so kindly accommodated and we c... Näytä lisää

Saanut 5/5 tähteä

What a wonderful experience. Being able to check on the health of our growing baby and share that with my husband during these strange times (Covid) was absolutely amazing. I can’t thank Shrada, our s... Näytä lisää

Yrityksen tiedot

  1. Diagnostiikkakeskus
  2. Naistenklinikka
  3. Raskausklinikka

Erilaisten ulkoisten lähteiden tuottama tieto

The Baby Scan Studio offers both Pregnancy and Gynaecology scans in our clinics in Marlow and Colchester. We offer a complete range of pregnancy scan and our professional Sonographers have years of experience. We deliver the best care. Rated as GOOD by the CQC.


Yhteystiedot

2,9

Keskitasoinen

TrustScore 3/5 tähteä

209 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Avoid like the plague

The office is always really hot, they have always run late and the owner is beyond rude. Much better service at ultrasound direct with really nice and helpful staff. I was a patient and have visited you two times. Seems like your records are a mess as well. This is a REAL review from a (once pregnant) now a mother who came to you during a time of need and was treated so poorly, I felt it was only right to warn others. Treat your customers better. I have MUCH better things to do with my time than write fake reviews. Conclude all you want to make yourself feel better, also I’m not sure how you can request information from me if you don’t have a record of me visiting…

11. helmikuuta 2025
Oma-aloitteinen arvostelu
The Baby Scan Studio-logo

Vastaus yritykseltä The Baby Scan Studio

Hi Emily we don't have a record of you as a patient. We have requested information form you but you have not replied. We conclude this is a malicious fake review.

Saanut 5/5 tähteä

Amazing

We have accessed this service twice in the past 6 months and on both occasions we were extremely impressed.
Thank you Cathy.

22. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Terrible customer service

Terrible customer service. I still don't have my results from the NIPT test that I did 2 weeks ago (which also cost £400) and they are ignoring my calls and emails. Do not spend your money or time at this company!!!

17. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great service

Great service, I had Shradha Amin for my express gender scan. She went above and beyond, explaining all organs for reassurance (which wasn’t part of my package) very friendly and made me feel very comfortable.

Highly recommend! This was my 3rd visit to the baby scan studio and it never fails on service :)

30. syyskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The clinic staff are so friendly and so…

The clinic staff are so friendly and so helpful and the appointments run on time. Cathy was my sonographer today, and she was so lovely and talked through everything and answered any questions we had - she was brilliant!

24. toukokuuta 2023
Oma-aloitteinen arvostelu
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Vastaus yritykseltä The Baby Scan Studio

Thank you Miss Hamid for your review : I will pass it on to the staff

Saanut 5/5 tähteä

Beautiful experience

Great location, beautiful clinic, professional staff. Cathy was so gentle, helpful and didn't hesitate to answer any of my questions.

22. maaliskuuta 2023
Oma-aloitteinen arvostelu
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Vastaus yritykseltä The Baby Scan Studio

Thank you for your review !

Saanut 5/5 tähteä

Amazing service for peace of mind and…

Amazing service for peace of mind and fast diagnosis. Sylvie was friendly, empathetic and totally professional. She explained every step of the way and more throughout my painless ultrasound procedure. I recommend 100%

20. maaliskuuta 2023
Oma-aloitteinen arvostelu
The Baby Scan Studio-logo

Vastaus yritykseltä The Baby Scan Studio

Thank you Anne for your review. I will pass your kind comments on to Sylvie

Saanut 5/5 tähteä

I wonderful experience with Cathy

I wonderful experience with Cathy. Extremely warm and explained so much every step of the way during the Early Pregnancy Scan. Highly recommended.

2. maaliskuuta 2023
Oma-aloitteinen arvostelu
The Baby Scan Studio-logo

Vastaus yritykseltä The Baby Scan Studio

Thank you for your lovely review !

Saanut 5/5 tähteä

7weeks 15+1weeks scan

Me and my husband came here for our 7 week scan and our gender scan. Both times we were given a very warm welcome by the receptionist and sonopgrapher. Both scans were very well explained. Definitely reccomnned.

12. tammikuuta 2023
Oma-aloitteinen arvostelu
The Baby Scan Studio-logo

Vastaus yritykseltä The Baby Scan Studio

Thank you Chelsea, I will let the team know your kind comments!

Saanut 1/5 tähteä

I am completely horrified with the baby…

I am completely horrified with the baby scan studio in Marlow.
I had my scan and was told I would receive a text with pictures and videos, it materialized that they actually sent my private scan pictures and videos to the wrong number and then couldn't recover the videos. I had to text a stranger to ask them for my pictures and videos because the staff were not willing to help. Further more I sent an email explaining this and all they could say is they would investigate still no apology for the horrific experience I encountered and no offer to rectify the issues.
Seems to me it's run by children who have zero professional approach when coming to a customer complaint and how best to handle it.

I would not reccomend the baby studio Marlow! Save yourself the 89 pounds.

17. joulukuuta 2022
Oma-aloitteinen arvostelu
The Baby Scan Studio-logo

Vastaus yritykseltä The Baby Scan Studio

Hi Lauren I have left your review here for a while thinking you would revise your comments in the light of our correspondence. Of course we don't like any aspect of our service to not be as good as it can be and I am sorry that you were upset by this event. As you know, it is not true that we couldn't recover the videos, the team most certainly did apologise and were willing to help you, and we did investigate and respond to you. Due to human error, one digit of your number was entered incorrectly and a link sent to the wrong number. This link was not opened until you contacted them .We contacted them and they confirmed they had not viewed your images and had deleted the link so I'm very pleased to say there was no data breach. In response to your strange comment that it is 'run by children' I assume you are referring to our Saturday receptionist ? As a company we like to encourage young people on entering the work place to gain skills for the future. He is over 16 so not a child. He was taken aback when you immediately asked for a refund and was at a loss for a response so perhaps that's what you are referring to when you say 'zero professional approach'. We do wish you the best in your pregnancy.

Saanut 5/5 tähteä

We had an amazing experience at the…

We had an amazing experience at the baby scan studio with Jo. It was not rushed and we had time to fully take in the experience of getting to see our baby for the first time. The NHS is amazing but as they are under a lot of time pressures they can not always give you the time you would like for that experience. I would 100% recommend them and we are planning to go again.

1. lokakuuta 2022
Oma-aloitteinen arvostelu
The Baby Scan Studio-logo

Vastaus yritykseltä The Baby Scan Studio

Thank you for your review!

Saanut 5/5 tähteä

Once again had a fantastic experience!

Once again had a fantastic experience at BabyScanUK in Nelson! Staff there are always so lovely and helpful, Rachel scanned me today and she was fantastic! I was relaxed, there was no rushing or stress, and the room was so spacious and comfortable for my family. Thank you so much, will definitely be returning!

21. toukokuuta 2022
Oma-aloitteinen arvostelu
The Baby Scan Studio-logo

Vastaus yritykseltä The Baby Scan Studio

Lovely review - but not us this time!

Saanut 5/5 tähteä

I had been worried about a niggle under…

I had been worried about a niggle under my right rib for sometime.
I saw Catherine, explained my concerns as she knew I was very anxious. She happily spoke to me throughout the appointment and reassured me there was nothing to worry about and everything was fine.
I honestly can’t thank Catherine enough for being so patient and kind.
Results and scan photos same day via a link and piece of mind for me

16. helmikuuta 2022
Oma-aloitteinen arvostelu
The Baby Scan Studio-logo

Vastaus yritykseltä The Baby Scan Studio

Thank you for your review

Saanut 5/5 tähteä

An overwhelmingly positive experience

An overwhelmingly positive experience. Natalie was exceptional, she explained this perfectly, made everything really clear and enjoyable too. She even went above and beyond to check a few things out for me and was just so so lovely. Would highly recommend!
The only thing slightly negative is that I haven’t received an email with a link to view the images yet but I know when I call they will rectify it straight away.

22. tammikuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Best experience

Very professional staff relaxed and beautiful installations and very welcoming environment. We made the growth scan to reassured us our baby was fine and all information was clear and detailed.

10. joulukuuta 2021
Oma-aloitteinen arvostelu

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