Ordered a mix of 6 bottles yesterday and they have been delivered this afternoon. Individually packed. It is clear that they have been hand picked as the order note had a smiley face on it - as I men... Näytä lisää
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Five stars for service. Minus five stars to Royal Mail for not delivering our wine. Tom sent another bottle via Special Delivery, which was appreciated. It missed our target date but we will try the w... Näytä lisää
I purchased Sobour - Bourbonesque, 100% Alcohol-Free Whiskey Alternative and Glen Dochus - Island Blend, 100% Alcohol-Free Whisky Alternative, 700ml Both of these drinks are completely undrinkable. I... Näytä lisää
Let's be honest. If you are told to stop drinking alcohol you think you are never going to find something that will be a reasonable substitute. BUT, my husband is now drinking the Glen Dochus West C... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Suppliers of Alcohol Free and Low Alcohol - Beers, Ciders, Wine's & Spirits. Perfect for if your driving, pregnant or absteining from alcohol.
Yhteystiedot
SS15 5YF, basildon, Yhdistynyt kuningaskunta
- sales@thealcoholfreeco.co.uk
- thealcoholfreeco.co.uk
4,2
Hyvä
335 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 33 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Only half my order was delivered
Only half my order was delivered, which,I have already paid for !!!!. Have emailed 4 times and no reply. Very poor service
15. kesäkuuta 2026
Oma-aloitteinen arvostelu
This is the gold standard of service - highly recommend.
Ordered a mix of 6 bottles yesterday and they have been delivered this afternoon. Individually packed. It is clear that they have been hand picked as the order note had a smiley face on it - as I mentioned that I was a new customer. Thank you for the keyring too. I would go as far as to say this is the Gold Standard of product selection, customer service and delivery. Highly recommend and thank you AFC Limited!
30. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Alcohol Free Co Ltd
Thank you so much for such a thoughtful review. We’re delighted your first order arrived quickly and that the care taken with the packing and your order note made a positive impression.
It’s lovely to hear you appreciated the keyring too. Your comments about our product selection, customer service and delivery mean a great deal to the whole team at The Alcohol Free Co.
We truly appreciate the recommendation and look forward to welcoming you back.
Happy customer
I wish I had found them years ago. Their product is brilliant. Always deliver quickly. Recommending to friends and family. Thank you.
Eileen
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Usually good device but this time I’ve…
Usually good service but this time I’ve just heard that that delivery which was expected in 2 days will now take 10 and customer service seems to have given up on me. Not impressed
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Excellent service. Would recommend
Responded very swiftly to an email query re delivery charges. Placed order. Arrived within 2 days. Excellent people to deal with. They are filling a big gap in the market. Happy to recommend.
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Amazing company
This is an amazing company delivery always on time. My son uses this to send my husband some beers. It’s a lovely surprise and gift for anyone would definitely recommend this company.
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
I have now ordered 3 times and each…
I have now ordered 3 times and each time my order has been despatched quickly and delivered by DHL in the allotted time slot. Excellent service
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
I subscribed about 3years ago for…
I subscribed about 3years ago for Whissin non alcoholic whiskey and have received great service and a very knowledgeable staff the Whissin is absolutely great and I don’t miss the whiskey I used to drink I would highly recommend it
7. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Alcohol Free Co Ltd
Hi May,
Thank you so much for your kind words. We are really pleased you are enjoying the range and that your order arrived quickly, especially over the busy Christmas period.
We appreciate your support and hope you continue to find plenty of favourites with us.
The Alcohol Free Co Team
Authentic tastes.
All the wines we've tried so far have been of a good quality and tasted very authentic.
18. joulukuuta 2025
Vastaus yritykseltä The Alcohol Free Co Ltd
Hi there,
Thank you for your lovely feedback. We are really pleased to hear you are enjoying the quality and authenticity of the wines you have tried so far.
We work hard to source alcohol free wines that stay true to their style, so it is great to know they are hitting the mark.
The Alcohol Free Co Team
Great service goods very well packed .
Great service goods very well packed .
Will definitely shop here again
18. joulukuuta 2025
Vastaus yritykseltä The Alcohol Free Co Ltd
Hi there,
Thank you for the great feedback. We are really pleased to hear everything arrived safely and that you were happy with the service.
We look forward to welcoming you back again soon.
The Alcohol Free Co Team
Unsafe product and poor customer care
Extremely disappointed with The Alcohol Free Co's handling of a serious product safety issue. One of their glass bottles broke in my husband’s mouth. While they refunded the cost, director Tom Proctor dismissed the incident as “transit damage” and closed the case prematurely without properly investigating. The bottles are still in my possession because their courier failed to collect them twice, so it’s unclear whether the issue might actually have been a manufacturing fault. Overall, the handling of this situation felt lacking in accountability and professional care.
22. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Alcohol Free Co Ltd
Dear Kim, As said in our emails numerous times we will investigate it when the package is returned unfortunately due to Christmas our collection of a return wont be prioritised as again we explained, however you are dealing with the manufacturer directly that we put you in touch with so I hope you get some answers once they have had a look at them.
Happiness
Fantastic choice on website.
Prompt and safe delivery.
Wonderful beers.
Couldn't ask for more.
Keep up the good work.
2. joulukuuta 2025
Oma-aloitteinen arvostelu
Excellent range of beers
I love the range of reasonably priced, excellent tasting beers. If you want to replace some/all of your alcoholic beers, this is the place to come
11. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Alcohol Free Co Ltd
Thank you for your excellent review. We’re really pleased you’re enjoying our wide range of great-tasting alcohol-free beers and that they’re helping you replace traditional options without compromising on flavour. It’s fantastic to hear we’re making that transition easier and more enjoyable for you.
Not the first time of using this company, but they don't disappoint.
Not the first time using this company, but as always not disappointed.
Prompt delivery, good prices, and good selection of zero alcohol drinks.
Thank you.
10. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Alcohol Free Co Ltd
Thank you for your repeat custom and for sharing your experience again. It’s reassuring to hear that The Alcohol Free Co continues to deliver with fast dispatch, a reliable service and a varied range of zero alcohol drinks. Returning customers are the best reflection of consistency, and we truly appreciate your ongoing trust.
good prices excellent service
20. lokakuuta 2025
Vastaus yritykseltä The Alcohol Free Co Ltd
Thank you for your review. We’re pleased you found our service excellent and our range of alcohol-free drinks good value. Providing reliable service and quality non-alcoholic options is always our priority, and we appreciate you choosing The Alcohol Free Co.
Delivery failing
The beer arrived just in time. The delivery company lost the case of drinks which was very unfortunate but after making a call to Dry Drinkers, an another case was organised and delivered just in time.
One comment which I think would be helpful is that the cardboard case could be more substantial than it is.
When not full packing is needed to replace mising bottles otherwise the box gets knocked about a bit too much.
21. lokakuuta 2025
Vastaus yritykseltä The Alcohol Free Co Ltd
Thank you for your honest and detailed feedback. We’re sorry that your delivery was affected by the courier losing the original case, but we’re pleased our team was able to arrange a replacement quickly and ensure it arrived in time.
We also appreciate your comments regarding the strength of the cardboard case and internal packing. This is valuable insight, and we’re already reviewing our packaging to improve protection during transit, especially when cases are not completely full.
Thank you again for your patience and for highlighting areas where we can continue to improve our alcohol-free delivery service.
Vastaus yritykseltä The Alcohol Free Co Ltd
Thank you for your great review. We’re really pleased you’re enjoying the wide choice of alcohol-free beers available at The Alcohol Free Co. Offering a diverse and carefully selected AF beer range is something we take pride in. We appreciate your support and hope you discover even more favourites with us.
I'm glad I tried these beers
I'm pretty new to non-alcoholic beers and I was impressed with the ones I obtained from the Alcohol Free Co. The flavours were better than I had expected.
Delivery was efficient as well.
23. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Alcohol Free Co Ltd
Thank you for your review and for giving alcohol-free beer a try with The Alcohol Free Co. We’re delighted to hear the flavours exceeded your expectations and that your delivery was efficient. It’s great to know we’ve helped make your introduction to non-alcoholic beers a positive one, and we hope you enjoy exploring more from our range.
Bought for a family gathering.
Bought for a family gathering.
Compliments from everyone who indulged!
Espresso and Gin and Tonics were faves!
Delivery was also prompt
Will buy again!
18. syyskuuta 2025
Vastaus yritykseltä The Alcohol Free Co Ltd
Thank you for your wonderful review. We’re delighted your family gathering was such a success and that the Espresso and Gin & Tonics were favorites. It’s great to hear everyone enjoyed the alcohol-free options and that your delivery was prompt. We look forward to supporting your next order.
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