Želim da pohvalim Telekom korisnički servis na ljubaznosti, profesionalnosti i brzoj reakciji. Posebnu pohvalu upućujem agentu koji je pokazao strpljenje, razumijevanje i uspješno riješio moj problem.... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Veoma sam zadovoljan uslugom Telekoma. Profesionalnost ljubaznost i brzina zaposlenih su na visokom nivou. Svaka pohvala za kvalitet usluge, odlicnu komunikaciju i posvecenost korisnicima. Sve preporu... Näytä lisää
Yritys on vastannut
Iskustvo je ok, samo korisnik sam telekoma 20 godina, najveci paket u nikad nikakvu povoljnost za produzenje ugovora dobio nisam tako da se ozbiljno razmisljam ovaj da ne produzim nego da predjem na d... Näytä lisää
Moram da pohvalim kolegu Rajana,jer od juce nismo uspeli da resimo problem koji je nastao sa brojem 067156856..pisao sam na ovaj chat 3 puta i zvao vas Call Centar 2 puta i uvek su mi govorili da će p... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Crnogorski Telekom is Montenegro's premier communications service provider, delivering unparalleled connectivity through both mobile and fixed services. Crnogorski Telekom proud operator of Montenegro's largest 4G & 5G network and the most reliable fixed fiber network in the nation. As part of the Deutsche Telekom Group, we combine global telecommunications expertise with deep local market knowledge to serve the unique needs of Montenegro's residents and businesses. Crnogorski Telekom provides a comprehensive suite of telecommunications services across Montenegro, including mobile voice and data plans with 5G capabilities covering over 80% of the population, fixed-line telephony, high-speed fiber internet with speeds reaching gigabit levels, IPTV services with premium content packages, integrated Magenta bundles combining multiple services for enhanced value, business solutions including cloud services and ICT infrastructure, eSIM technology for convenient digital activation, international roaming partnerships with over 140 countries, and specialized offerings such as prepaid data-only SIM cards for tourists and visitors. At Telekom, customer satisfaction is our highest priority. Our dedicated support team is available 24/7 to address any technical issues or answer questions about our services. We're also deeply committed to digital inclusion and sustainability. Through various community initiatives, we work to bridge the digital divide and ensure that technology benefits everyone. Additionally, our sustainable business practices aim to minimize our environmental impact while maximizing positive social outcomes. We're not just providing connections—we're building the digital foundation that empowers individuals and businesses to thrive in an increasingly connected Montenegro.
Yhteystiedot
Moskovska 29, 8000, Podgorica, Montenegro
- webshop@telekom.me
- telekom.me
4,8
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 91 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Divni su i ljubazni i odmah reaguju
9. syyskuuta 2026
Vastaus yritykseltä Crnogorski Telekom / Montenegro Telecom
Hvala što ste uz nas! 💖
Vastaus yritykseltä Crnogorski Telekom / Montenegro Telecom
Always with you. 💖
Brzi i efikasni kao i uvjek
9. syyskuuta 2026
Vastaus yritykseltä Crnogorski Telekom / Montenegro Telecom
Vaše zadovoljstvo je naša najbolja preporuka. 💖
I had a problem with the registration…
I had a problem with the registration of my tourist eSIM, but the customer service team helped me very quickly via WhatsApp. They identified the problem and guided me through the process. Everything was resolved successfully and my eSIM is now working. Thank you for the fast and helpful support! 😊
8. syyskuuta 2026
Vastaus yritykseltä Crnogorski Telekom / Montenegro Telecom
Thank you for the wonderful feedback! Providing fast and seamless help through WhatsApp is our priority, so we’re thrilled everything was resolved smoothly. ✨
Very reactive service and quick problem…
Very reactive service and quick problem resolution
8. syyskuuta 2026
Vastaus yritykseltä Crnogorski Telekom / Montenegro Telecom
Thank you for the review! Quick and efficient support is always our top priority, so we’re glad we could resolve this for you. 🙏
Vastaus yritykseltä Crnogorski Telekom / Montenegro Telecom
Always with you. 💖
Start problems
Had a problem with the activation in the beginning, but when it worked everything was fine
1. syyskuuta 2026
Esperienza pessima
Esperienza pessima! Sono stata in Montenegro per una vacanza e ho acquistato la SIM che ha funzionato solo per le prime 3 ore poi sono stata 5 giorni senza internet. Per fortuna che avevo il wifi dell'hotel... Il servizio di assistenza è stato pessimo, ho chattato con persone che cambiavano ogni tot ore e puntualmente mi trovavo a dover spiegare di nuovo tutto al nuovo operatore senza mai avere una soluzione. Davvero esperienza spiacevole, ho solo perso i soldi e non mi è stata data la possibilità di chiedere un rimborso
1. syyskuuta 2026
Vastaus yritykseltä Crnogorski Telekom / Montenegro Telecom
Ci dispiace davvero molto per l'esperienza negativa e per i disagi causati durante le sue vacanze in Montenegro. Comprendiamo perfettamente la sua frustrazione: la perdita di connessione e la gestione dell'assistenza non sono assolutamente lo standard di servizio che vogliamo offrire.
Desideriamo rimediare a questa situazione e rimborsarle l'importo pagato. La contatteremo direttamente via e-mail per avviare la procedura di rimborso. 📩
Extremely disappointed with Telekom…
Extremely disappointed with Telekom Montenegro. I pay for an internet package and regularly get only around 4-5 Mbps, which is completely unacceptable, especially since I work remotely from home and depend on a stable internet connection for my job.
Today, the situation is even worse, there is no internet connection at all.
I understand that occasional outages can happen, but consistently receiving such poor speeds while paying for a service that is supposed to provide reliable internet is simply not acceptable.
If you work from home or actually need a stable internet connection, I would not recommend Telekom Montenegro. Very poor service for what you are paying.
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crnogorski Telekom / Montenegro Telecom
We are very sorry to hear about your experience. A stable internet connection is essential, especially when working from home, and this is certainly not the standard of service we aim to provide.
We want to look into this immediately and resolve the issue for you. Please send us your contact details (phone number) via email at prijava.pitanja@telekom.me so our technical team can check what is going on right away. 📩
I have only had some chats via…
I have only had some chats via WhatsApp, and I found them very helpful! Very quick response, and friendly and nice support. Since I haven't been on my trip to Montenegro yet, I can't say how the eSim worked, but I'm quite certain that there won't be any issues.
7. syyskuuta 2026
Vastaus yritykseltä Crnogorski Telekom / Montenegro Telecom
Thank you so much for the kind words! We’re so glad we could help you get ready for your trip. Wishing you a wonderful stay in Montenegro and a great connection wherever you go! ✨
Jeilica B
Jeilica B je bila professionalna,ljubazna i brzo je riješila moj zahtjev
6. syyskuuta 2026
Vastaus yritykseltä Crnogorski Telekom / Montenegro Telecom
Thank you so much for the review! Jelica is truly a star on our online support team, and we’re thrilled to hear she was able to help you so quickly and professionally. 🌟
Excellent service
6. syyskuuta 2026
Always helping with tv issues and wifi
Always helping with tv issues and wifi. Always kind and fast enough. I had today experience with them and regardless of that today is sunday, I contacted them and my problem was solved. Thank you for that and I would like to thank a girl staff-Milica. Have a nice day.
6. syyskuuta 2026
Izuzetno profesionalna i efikasna usluga
Veoma sam zadovoljna uslugom Telekoma. Zaposleni su bili ljubazni, profesionalni i spremni da saslušaju, a moj zahtev je rešen brzo i efikasno. Posebno cenim jasna objašnjenja i korektan odnos prema korisniku. Sve pohvale i moja iskrena preporuka.
4. syyskuuta 2026
I got help very quick
5. syyskuuta 2026
My problem got worked out quickly
5. syyskuuta 2026
Semnalul foarte bun
Semnalul foarte bun. Am folosit și pe Serbia și pe Muntenegru. Prețul foarte ok, overall recomand e simul
4. syyskuuta 2026
Vastaus yritykseltä Crnogorski Telekom / Montenegro Telecom
Mereu alături de tine. 💖
They answered my message and found a…
They answered my message and found a solution very quick! Thank you!
4. syyskuuta 2026
Vastaus yritykseltä Crnogorski Telekom / Montenegro Telecom
Thank you! 😊 Happy to hear our team could help you out so fast. Wishing you a fantastic day ahead!
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