Teguar Arvostelua 

172
•
TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Great service. They took the time to listen to our needs so the right equipment could be selected and purchased. The company provides a great option on their Panel PC product line and their team... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Looked up my old unit, suggested a new unit that was comparable, but faster. Offered driver updates if needed. Actually took time to speak with me to make certain I got the right unit.

Yritys on vastannut

Saanut 3/5 tähteä

Not UL Listed, can't be used for UL 508 Industrial applications. Shipping was an extremely long lead-time. Blanket orders required to maintain stock if one fails or is suddenly needed. Otherwise a... Näytä lisää

Saanut 5/5 tähteä

When choosing hardware for testing and implementation of our new software program. We found Max M. to be extremely helpful in our selection process as we had some pretty rigid requirements as the h... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Tietokonelaitteiden valmistaja

Tietoja yrityksestä Teguar

Yrityksen kirjoittama

Rugged computing for the places ordinary PCs can't go.

Teguar builds industrial and medical computers for factory floors, washdown areas, warehouses, hospitals and the edge. Since 2010 we've combined American adaptability with Swiss precision to deliver panel PCs, fanless embedded systems, Edge AI computers, rugged tablets and medical-grade computers, all made for reliable 24/7 operation.

We support every project from start to finish, from consultation and customization through up to 10 years of service and support. ISO 9001:2015 certified, and we respond to quote requests within 1 business day.

Industrial Computers & Panel PCs
Embedded & Fanless PCs
Edge AI Computers
Medical Computers
Rugged Tablets & Handhelds
Quick Ship Computers
OEM / ODM Design Services

Yrityksen kirjoittama


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

172 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(172)

36 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 3/5 tähteä

Not very easy to use

13. heinäkuuta 2021
Teguar-logo

Vastaus yritykseltä Teguar

Hi BS, we appreciate you taking the time for leaving this feedback. This is not the type of experience that we want for our customers. That said, we want to talk with you about your experience, so please feel free to contact our tech department at (704) 909-7803 so we can help you with any questions about how to use your device. We'll also be reaching out soon to see the specific instances where your device was not easy to use.

Saanut 5/5 tähteä

Teguar TP-4040-10P

We are happy with the purchased industrial panel (TP-4040-10P), it is exactly what our customer was expecting for. There is just one thing I want to mention: the space for wiring is quite reduced on this panel size so I had to use an angled RJ45 cable for connecting the panel to the network. It would've saved some time if I had known that before starting to test the panel. Luckily there is a version with wifi card that we ordered in the end.
We are very happy with the customer service provided by Max, we got really quick all the info required to make the right choice. Also we want to thank him for the opportunity to test a demo unit before ordering the product. I will continue to use these panels in my future projects requiring this type of device and in the end I would recommend Teguar product to anyone who needs a good industrial panel PC.

20. huhtikuuta 2021
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Vastaus yritykseltä Teguar

Hi Odet, thanks so much for the feedback! We'll pass along the message regarding the back panel of the unit to our design services. Please feel free to reach out to Max any time you need hardware for a future project!

Saanut 4/5 tähteä

Ordered sample of an OTS panel PC.

Ordered sample of an OTS panel PC.
Delayed shipping, but got it

15. huhtikuuta 2021
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Vastaus yritykseltä Teguar

Hi Moran, glad to hear the demo panel PC arrived safely. We wish there was more we could do regarding the delay. Please reach out to your salesperson if there's anything else we can help you with.

Saanut 1/5 tähteä

I was promise to have good services by…

I was promise to have good services by joining Teguar, the first order was ok but after that was very bad.
long ETA, charge for power supply that was not ship with the computer, sent brokage fee diectly to the end user.

anyway very bad experience

3. maaliskuuta 2021
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Vastaus yritykseltä Teguar

We're sorry to hear about your bad experience Pierre. We always try our best to set reasonable expectations and avoid outcomes like this one, and unfortunately it seems we were unable to do so this time. We will reach out to you soon to resolve this issue.

Saanut 4/5 tähteä

Reliable systems - Warranty service can be expensive

Systems are robust and stand up to the punishment of our production environment well. I was a bit disappointed in how much it costs to have them repaired by the vendor in both return shipping and replacement parts but that could just be due to our unfamiliarity with purchasing these higher quality systems.

25. helmikuuta 2021
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Vastaus yritykseltä Teguar

Hey Brad, thanks for the feedback. We strive to offer high quality service and parts while keeping our pricing competitive. We're glad to hear the products are holding up well! Please reach out to your sales representative if there's anything else we can do to help you.

Saanut 5/5 tähteä

Teguar used their expertise to provide…

Teguar used their expertise to provide me with a superior all in one tough screen to be used in a very tough environment. Thus far I am very impressed with their platform and customer service.

25. helmikuuta 2021
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Vastaus yritykseltä Teguar

Don't go easy on that all-in-one touchscreen Justin! Give it all you've got; our hardware will soldier on. Thanks for the feedback!

Saanut 5/5 tähteä

Very supportive

Sales representative has always been supportive and kind to provide commercial and technical information on Teguar products.

24. helmikuuta 2021
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Vastaus yritykseltä Teguar

Great to hear, thanks Victor!

Saanut 5/5 tähteä

I am always impressed

I am always impressed with how the staff Teguar responds to norwix' inquires. Their inside sales team does a great job keeping us informed of the status of our orders.

And while I'm at it - your repair center is awesome. They truly go above and beyond in getting my aging system back up and running. Making Teguar products have much higher value to my team.

19. tammikuuta 2021
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Vastaus yritykseltä Teguar

Thank you Fred! Our service team is indeed top notch and we appreciate the recognition. Looking forward to working with you on the next project.

Saanut 5/5 tähteä

When choosing hardware for testing and…

When choosing hardware for testing and implementation of our new software program. We found Max M. to be extremely helpful in our selection process as we had some pretty rigid requirements as the hardware was to be deployed in a sterile processing environment. We were provided with a premarket loaner model for testing purposes prior to help in the decision making. This was an invaluable service. The All-in-one unit we chose to move forward with was first class. I give Maqx and Teguar 5 out of 5 stars for price and service.

Peter Day, Managing Member
Performance Assurance Systems, llc.

29. joulukuuta 2020
Teguar-logo

Vastaus yritykseltä Teguar

Hi Peter, we're very glad to hear that you were pleased with the experience! And we're pretty fond of Max around here too. Thanks for the review!

Saanut 4/5 tähteä

Good So Far

So far, so good. Mistakenly ordered a resistive screen instead of capacitive. They were not able to do very much w/r/t exchanging the screen or allowing us to buy capacitive screens as a replacement. The resistive screen on W10 didn't behave like a true W10 touch implementation. However, their tech support was able to suggest a better driver for the screen that made it behave as expected. We'll stick with Teguar and order the capacitive screens from the start next time.

18. joulukuuta 2020
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Vastaus yritykseltä Teguar

Hey Ed, thanks for the feedback. Glad we were able to ultimately resolve the issue but sorry about the confusion. We'll pass the information along to the appropriate departments. Looking forward to working with you on your next order!

Saanut 5/5 tähteä

Awesome Customer Service

This was our second order from Teguar and we are still supremely satisfied with the experience. We conveyed our needs to the sales staff and they promptly submitted a quote for exactly what we required and the order arrived ahead of the quoted time estimate. Their products are great quality given our production environment, I would highly recommend!

17. joulukuuta 2020
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Vastaus yritykseltä Teguar

Thank you so much for the feedback Stephen! We're happy to partner with you for whatever you need.

Saanut 5/5 tähteä

Thanks for getting the computers to so…

Thanks for getting the computers to so quickly. In the short time we have had them it is evident that they will be easy to use and seem to be what we were looking for i.e. usability and toughness.
Doug Hubbard/Fire Chief
CFD #1
Claflin KS

11. marraskuuta 2020
Teguar-logo

Vastaus yritykseltä Teguar

Our pleasure Doug! Happy to hear that the computers are working out for you.

Saanut 5/5 tähteä

It was a pleasure doing business with…

It was a pleasure doing business with Teguar Computers! There professional sales staff answered my questions, provided product information quickly and made recommendations for installation on our end easy for us.
Keep up the wonderful work!
Ed Paquette
IT Production Staff
North West Offset Printing

27. lokakuuta 2020
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Vastaus yritykseltä Teguar

Thanks Ed! Glad to hear it was a 5 star experience all around.

Saanut 4/5 tähteä

Excellent all-in-one computer

The all-in-one wall mounted computer has been working well since putting into use.

14. lokakuuta 2020
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Vastaus yritykseltä Teguar

Great! Let us know if there's anything we can do to improve.

Saanut 5/5 tähteä

Excellent Customer Service

My experience has been excellent especially communicating with the sales representative that has been very patient and also informative on assisting me with my specific application needs.

14. lokakuuta 2020
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Vastaus yritykseltä Teguar

Perfect Jacques, that's what we like to hear! Thanks for the feedback, we'll pass this along.

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