Teemill Arvostelua 4 098

Items were lost in shipping. Reached out and I was offered a refund. Asked if product could be reshipped and they agreed. All of this was handled quickly.
Excellent customer service (thanks Helen)!

Got back to me straight away, super helpful and understanding, issue was resolved in no time - thanks so much helen!

My first order unfortunately got lost in traffic somewhere. However, The people at Teemill were always super- friendly and quick to respond and sent a replacement as soon as the first package was officially declared lost in space.
Today my order arrived in good shape. All is well that ends well!

Amazing customer service and great range of clothing. Fantastic fo all seasons and so comfy

Great experience so far! I'm very happy with the print quality. I hope you're seeing enough demand from European customers to maybe consider shipping from within the EU. Keep up the good work!

My query was resolved and the interaction was friendly and prompt. I purchase as much as possible from Rapanui as I am completely on board with the mission.

I can see the user friendlyness of the site and the great set up for someone like me to get started.
Brilliant opportunity.
I have some web building insight, but find certain things tricky like creating and linking to the correct areas. I can link to men , women but on the buttons along the top, like IWeb the womens button does not contain any items. The large men, women buttons under the bold heading, do goto a specific t shirt shirt, whereas id link to a list. Ill be working on correcting this, if possible. But could be great will be. Just teething problems.

A great platform that's affordable for startups, pretty straight forward to setup once you've had a read through and watched a few videos, it's taking a while to get website active as im working at steady pace around everything else, I've purchased a few samples and the print quality is very good.
once im happy with all my designs and got plenty to go live, im really looking forward to getting everything moving in the right direction

Really poor customer service. Never reply to you. Will be closing my account shortly

My TeeShirt went AWOL somewhere in Germany….. BUT …. Max at Teemill Community Experience replied to my “complaint” promptly and gave me the option of a refund or send another. I chose send another! All good!!

I so wanted this to work but I’ve now placed two bulk orders that were both time sensitive - I placed them in plenty of time and both were late.

I ordered £2500 worth of stock for a trade show over two weeks in advance and it, fortunately, arrived the day before the show.

I’m currently waiting on another bulk delivery for a customer that was expected to arrive 4 days ago but still hasn’t arrived.

The worst part is the customer service response. Don’t get me wrong, everyone has been friendly and helpful - when they get back to you. The only method is via email and it takes days to reply. You can imagine this makes it very difficult when customers are asking questions and you can’t answer them as a business because you’re supplier has zero phone response or online chat.

We don't make a profit on our shop as we just use it as a promotional tool for our Community Benefit Society. We built Brighton & Hove's first community energy project and after 15 year in renewables we had to find an ethical and sustainable merchandise supplier. Teemill ticks all our ESG boxes and for a reasonable price too!

I’m honestly so happy with all the clothes. The quality is amazing and you can really feel the difference with the organic cotton. Everything is soft, breathable, and super comfortable to wear all day.
I love how simple and clean the styles are, especially the classic colors that go with everything. The fit feels just right and holds up well whether I’m relaxing or out and about.
Knowing it’s Fair Trade Certified and made with care makes it even better. Definitely one of my favorite go-to clothing shops right now. 💚

Love Teemill, easy to create designs and a fantastic range of products in so many different colours.
I created my first designs last week and my first sample tshirt arrived today.
Love it, highly recommended.

I ordered a t-shirt from Greenpeace, produced and sent via Teemill. It took a while to arrive and when I opened it I was shocked at the quality of the print. I reported it to customer services and received a reply saying that the print is distressed. Distressed? I was distressed that a £20 t-shirt was so poor. I can kind of accept that the lettering has a 'distressed' finish, but the rest of the design just has colours smudged across in the wrong places. Very poor.

Had a slight issue with a print on a T shirt, sent back and refunded without any hassle, contacted the community experience team to see if there would be the same problem if I orders again, Helen dealt with the new order and made sure it was quality checked and fast tracked.
T shirt turned up next day and was perfect.
Great service and great communication.

Original order lost in transit. I raised this and they quickly gave me an option of sending another or a refund. All dealt with professionally.

I love everything that Teemill stands for, the quality of the products and prints are amazing too. There's so many more options on TeemillPro which I'd recommend. The help and support is fantastic and I would love this to be 5 stars (I hesitated) but I find some of the guides are outdated which makes it difficult to follow sometimes and causes delays with intergrations. And replies to email support can be slow which at the moment is delaying me setting up my social media shops. But they are still amazing and I'm so pleased I found them to help me build my brand.

Excellent service and feedback. Great quality

Highly recommended team, fantastic products, great service