Highly recommended. Ted Todd floors were fitted to a very high standard and have lasted for years. Excellent quality flooring and great customer service throughout. Special thanks to Rachel, who... Näytä lisää
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I would highly recommend Tedd Todd for anyone looking for quality wood flooring. They provide great on trend products at competitive prices. The show room in Warrington is beautiful and has many diffe... Näytä lisää
Ted Todd present themselves as suppliers of a premium product. It isn't, and when things go wrong, they refuse point-blank to stand by their product. We spent many £'000s with them, only to find that... Näytä lisää
Having spent so much money on floor I also bought the care system which includes a moo Base with no handle. After buying a fair few different handles which nine seemed to fit the complicated mop... Näytä lisää
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Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
For more than two decades, we've been on an epic quest to create the most beautiful and innovative wood floors across the globe. And as the years pass by, we’re showing no sign of slowing down. Our creative adventure just gets more exciting; more experimental; more inspiring. And by picking up this brochure, you’re part of that journey too. We make floors for people who love and appreciate unique, clever interior design. People who want their homes to tell a story, beyond the usual ‘out-of-the-box’ fixtures and fittings. Here at Ted Todd, our pioneering team are constantly pushing the boundaries of what a wood floor can be. And we’re not afraid to say that the end-result is simply breathtaking. Our floors are unrivalled in quality, originality and creative flair. From the undulating texture of our slow-grown European Oak to the rich tones of our American Black Walnut, every floor by Ted Todd has its own unique personality. When you buy a Ted Todd floor you can rest assured it is responsibly sourced and that 95% of our wood is FSC® certified. We challenge you not to fall in love with each and every one.
Yhteystiedot
Chesford Grange 18, WA1 4RQ, Warrington, Yhdistynyt kuningaskunta
- 01925 284495
- info@tedtodd.co.uk
- tedtodd.co.uk
3,3
Keskitasoinen
66 arvostelua
On vastannut 66 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Awesome floor
Awesome floor (Fleece) and great service. Completely transformed a couple of our rooms. Very helpful customer service after I got the measurement wrong (twice !)... nice company to deal with. Well worth paying a bit more for flooring like this.
11. heinäkuuta 2018
Oma-aloitteinen arvostelu
Great experience getting a floor from…
Great experience getting a floor from Ted Todd. They were very helpful when choosing my floor and customer service was excellent. Great service from start to installation. I love my Grizedale floor!
11. heinäkuuta 2018
Oma-aloitteinen arvostelu
We have finally sorted out our flooring…
We have finally sorted out our flooring issue with Ted Todd - 13 weeks later than our original fitting date back in March.
The issue all along was the quality of the boards. They were bowed and not within tolerance and therefore a faulty product. Senior sales people from Ted Todd claimed that the boards were within tolerance. At best they were woefully badly trained or at worst dishonest.
In addition, attempts were made to obfuscate Ted Todd’s responsibility for these faulty boards by blaming the fitters for poor quality floor preparation and fitting. It was Ted Todd who urged us to attempt to fit the floor with the bowed boards in the first place. The company does give good advice regarding how to fit a herringbone floor but blaming the difficulty of laying bowed boards and the poor finish achieved on the workmanship of our contractors was cynical and arrogant.
Ted Todd’s conduct in this affair does not make commercial sense. We know that the firm depends on larger retailers and contractors for a lot of its business but good and fair treatment of smaller operators may well be of comfort in a severe downturn in commercial projects. Having asked around and received reports from other private projects and smaller contractors, Ted Todd is not covering itself in glory with regards to customer service.
As a result of this delay, we have incurred expenses of over £650 in additional furniture storage costs, £500 in additional fitting costs (to remove faulty boards and re-prepare the floor).
In addition, we have obviously suffered severe delays in joinery and decoration and the resulting stress and misery in the final stages of a building project to enhance our home.
However, all we ask is that Ted Todd apologise as it is high time that they took better care of consumer end users. We are a very powerful voice and we WILL make a difference in the end to Ted Todd’s reputation and commercial success. The building trade has a lot to catch on with regards to customer service. Ted Todd should be the leaders not the laggards in this transformation.
19. kesäkuuta 2018
Oma-aloitteinen arvostelu
Don't be conned by upmarket location
Don't be conned by upmarket location - the double fumed versailles flooring arrived 6 weeks later than promised and apparently not fumed at all! The result is that an already expensive floor, not only ended up doubling in price but, bears little similarity to the colour of the flooring that was ordered. The experience of dealing with the Ted Todd team was a nightmare. Little to no communication during the delay and absolutely no responsibility taken for the problems that the delay caused. I cannot think of any part of the experience that has been positive.
22. helmikuuta 2018
Oma-aloitteinen arvostelu
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