Repair was done and fixed and sent back to me in good condition, time was slightly long then expected. ( think this is due to CEX having set post days which isn’t mentioned when booking) price was... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
In the case of the inherently faulty Xbox controllers, Tech Centre are a convenient, and fairly quick remedy. I got sick of laying out for controllers that would last only several months of light... Näytä lisää
Yritys on vastannut
Good, competitive, single price point for multiple repairs on one device I sent in for repair. Good communication from start to finish confirming what has been repaired and regular emails and texts co... Näytä lisää
Yritys on vastannut
I was worried about handing off my Nintendo switch, but it needed a WiFi chip repair. CEX said it’d be a week before Tech Centre even received it, so I emailed them to see if anything could be done. T... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We are the UKs leading tech repair experts, specialising in the repair of game consoles, handheld’s, controllers and VR of all makes and models. Our service is not only fast, but thorough, and we take the best care of your beloved tech while it is with us. With over 200,000 repairs to date, and expertise covering a huge range of devices, you can be assured that we have the expertise to bring your broken gaming tech back to life.
The leading console repair specialists in the UK
Yrityksen kirjoittama
- No Fix No Fee Guarantee
- If we can't fix it, you don't pay. It's as simple as that. It's unlikely that our experts won't be able to repair your device. If they can't, it will be returned to you, no questions asked. There is no hidden “inspection fee” or any other covert charges - if we can't fix it, you won't pay a penny. We guarantee it.
- Two Year Warranty
- We put our money where our mouths are. We are so confident in our repair service and the fact that we source only the highest quality replacement parts from around the world, that we offer a whopping two year warranty on all our repairs.
- Online Tracking
- We know your gaming tech is precious, and so is your time, so we keep you informed every step of the way from the moment you book a repair. We'll reach out to you via text, emails, or you can track your repair by logging in to your account for updates on your repair.
- Quick Turnaround
- At Tech Centre, we pride ourselves on our rapid turnaround. Our standard service takes only 7 working days (once received at our repair centre).
- Simple Pricing
- One simple price, without hidden fees or complex pricing structures.
Yhteystiedot
4 Willowbridge Way, WF10 5NP, Castleford, Yhdistynyt kuningaskunta
- 0800 288 4949
- support@techcentre.com
- techcentre.com
The UK's Number One Gaming Service!
4,7
Erinomainen
1 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Quick repair - comms could be better
Drop off at local CEX was quick, and the repair itself was too.
The message stated that I could collect the repaired item on a Monday, I decided to drop into CEX on the off chance it was already there - it was. Unfortunately it took >25 mins to collect - a problem caused by the shop rather than Tech Centre.
I was also told I needed ID - which had not been advised by Tech Centre. So over all an “okay” experience that could be improved.
11. maaliskuuta 2026
Vastaus yritykseltä Tech Centre
Hi Jamie, Thanks for your feedback. We're glad to hear the drop-off and the repair itself were both quick, and that your item arrived back at the store earlier than expected.
We're sorry to hear about the delay when collecting your item and the confusion regarding ID. Collection procedures are handled by the individual CeX store rather than Tech Centre, and requirements such as ID can vary from store to store. Unfortunately, this is outside of our control.
The delivery of repaired items back to the store is also handled by a courier service, which we don’t directly control, so we’re pleased to hear it arrived sooner than expected in this case.
We really appreciate you taking the time to share your experience and will ensure your feedback about the collection process is passed along to CeX. We're glad you're happy with the repair overall. Kind regards, Tech Centre
Vastaus yritykseltä Tech Centre
Hello Jay, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Vastaus yritykseltä Tech Centre
Hello Adam, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Fantastic service
Very fast very good service. Kept fully up to date with repair and very good prices. Definitely recommend
11. maaliskuuta 2026
Vastaus yritykseltä Tech Centre
Hello Robert, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Small issues but was repaired
My Xbox was sent in last week and fixed within 2 days according to the job update. Upon completion it seems that there was some issues and my payment was not allocated to the job correctly and so it will take a little longer
Helpful staff but a little disappointing that the issue occurred
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tech Centre
Hi Adam, Thanks for your feedback. We're really glad to hear that you found our staff helpful and that your Xbox was repaired quickly.
We're sorry for the delay caused by the payment not being allocated correctly to the job. Unfortunately, system issues can occasionally occur and are sometimes outside of our control. We understand how this can be frustrating, especially when everything else had progressed quickly, and we apologise for the inconvenience this caused.
We have also passed this feedback on to our IT team so they can look into the issue further.
Thank you for your patience and for taking the time to share your experience. Kind regards, Tech Centre
Vastaus yritykseltä Tech Centre
Hello Mulasa, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Very good service
10. maaliskuuta 2026
Vastaus yritykseltä Tech Centre
Hello Muhammed, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Great experience…
Great experience how ever the wait time is the only down fall, but cheap and easy repairs either warranty can’t complain
9. maaliskuuta 2026
Vastaus yritykseltä Tech Centre
Hello Kieran, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
2 PS5 controllers saved from drift
Sent 2 PS5 controllers off via CEX due to stick drift. Came back fully fixed and additional issues were resolved that I didn't know where there and fully cleaned. Only thing stopping a 5 was it took a little longer than expected but I did send 2 off at the same time
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tech Centre
Hi Henry, We're glad you are happy with your repair. Our standard turnaround time for repairs, once received at our repair center, is seven working days. We work closely with DPD to ensure efficient service and are proud to currently average a turnaround time of 4.8 working days. For added convenience, we also offer a DPD drop-off solution, which typically ensures next-day delivery once collected.
While we always aim to meet or exceed our seven-day target, there are rare occasions where delays may occur due to factors beyond our control, such as adverse weather conditions or courier-related issues. Kind Regards, Tech Centre
The perfect customer service experience
The end to end experience was exactly what I would expect but don’t always get from other companies. From the point I took the console in the shop to the time I got it back I was kept fully informed of what was happening. All charges were made clear from the start as was the expected time scale. The console was repaired within the estimated time. I cannot fault anyone or any part of the process. I would happily recommend Tech Centre.
9. maaliskuuta 2026
Vastaus yritykseltä Tech Centre
Hello Stephen, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Speedy and efficient
Speedy and efficient.
Excellent customer service, i've never met a bunch of happier people
9. maaliskuuta 2026
Vastaus yritykseltä Tech Centre
Hello Kelly, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Repair times
Not got an issue with repair. But the console was away nearly 3 weeks. No update from store to say it had arrived. Had to chase this myself and contact tech centre and the store to locate the fixed console.
9. maaliskuuta 2026
Vastaus yritykseltä Tech Centre
Hi Ray, Thank you for your feedback. We're really glad to hear you didn’t have any issues with the repair itself, but we’re sorry to hear about the lack of updates while your console was away. That’s definitely not the experience we want for our customers.
We understand how frustrating it can be having to chase updates, and we’ll be feeding this back to the team so we can improve our communication between the repair centre and store. Your feedback helps us make sure this doesn’t happen again.
If there’s anything further we can help with, please don’t hesitate to get in touch. Feel free to contact our customer service team on +44 800 288 4949 or email support@techcentre.co.uk (Mon–Fri, 8:30am–4:30pm) Kind Regards, Tech Centre
Very easy and simple and always kept up…
Very easy and simple and always kept up to date
9. maaliskuuta 2026
Vastaus yritykseltä Tech Centre
Hello Mrs Cossan, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Vastaus yritykseltä Tech Centre
Hello Stephen, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Two weeks ago
When they repaired, my PlayStation works perfectly but I had to contact to know when I could get my PlayStation PlayStation back
9. maaliskuuta 2026
Vastaus yritykseltä Tech Centre
Hi Terry, Thank you for your feedback. We're really glad to hear you didn’t have any issues with the repair itself, but we’re sorry to hear about the lack of updates while your console was away. That’s definitely not the experience we want for our customers.
We understand how frustrating it can be having to chase updates, and we’ll be feeding this back to the team so we can improve our communication between the repair centre and store. Your feedback helps us make sure this doesn’t happen again.
If there’s anything further we can help with, please don’t hesitate to get in touch. Feel free to contact our customer service team on +44 800 288 4949 or email support@techcentre.co.uk (Mon–Fri, 8:30am–4:30pm) Kind Regards, Tech Centre
Very easy to use service
Very easy to use service, kept me well informed the whole time and did exactly as they advertised. Would definitely use again and recommend to others.
6. maaliskuuta 2026
Vastaus yritykseltä Tech Centre
Hello Lee S, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Vastaus yritykseltä Tech Centre
Hello Dan K, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
They fixed it exactly how I wanted them…
They fixed it exactly how I wanted them to, replaced the disc drive and did a full service inside, good price for the replacement.
5. maaliskuuta 2026
Vastaus yritykseltä Tech Centre
Hello Mike, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Vastaus yritykseltä Tech Centre
Hello Jay, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Meta quest 3 headset
Really thought I’d have to splash out on a new headset so was extremely thankful that this was a no repair no fee service! Was sent off, repaired and back within a week! And updates all the way. Would definitely recommend to people. Top notch service!
5. maaliskuuta 2026
Vastaus yritykseltä Tech Centre
Hello Amanda, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
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