Teamson Arvostelua 

Teamson is a great company to deal with. Customer service is very reactive and helpful. It's a shame that this comes as such a surprise. I wish all companies were this good to deal with.

I purchased this fountain first at Lowe's and the tank leaked, so I sent it back. Ordered directly from Teamson and it too had a leak, but in one of the bowls. Had to put a sealant on it. So far, so good. Time will tell.

I purchased a water fountain on Amazon. There are mesh screens covering the bowls to prevent twigs, leaves, etc from entering them. I had one of the screens break. Customer service was very responsive and found replacement parts for me, free of charge. I couldn’t be happier. Thank you!

I purchased a fountain with lights. After about 6 weeks , one of the LEDs went out. I contacted Teamson and was surprised and delighted by their prompt positive corrective action. A new LED was dispatched and installed promptly. One week later another LED went out, contacted Teamson, explained situation and they sent out a complete set of 3 lights. No problems, no hassle, just making it right when things go wrong. Excellent!

Ordered the cute little kids kitchen for my grandson. It arrived very quickly and my daughter said it was very easy to build. It’s the cutest little kitchen ever and very well made. Happy with my purchase

teamson was quick, efficient, kind and helpful and pleasant to work with! i explained i had accidentally broken the top to our new garden fountain and they graciously are replacing it free of charge. i would recommend this company with a “10”! and will purchase from them again in the future!

I bought a red urn-style fountain with LED lights. It worked well at first, but stopped working at all within 2 weeks. Teamson customer service was very responsive to my disappointment with their product and sent me a replacement pump. All was well - for about 2 weeks. Again, Customer service decided to send me a new pump, different part number, since the originals were apparently defective. They invited me to let them know if I have any other problems with their product.

Prompt and courteous customer service. A replacement part was swiftly provided.

My boyfriend purchased a Lighthouse Fountain for me in May 2025 when I had a lanai built onto my home. I LOVE this fountain. After about 8 months the top light part, which lights & spins just like a real lighthouse, stopped working. It took me awhile to contact Teamson. When I did, they returned my call very quickly. Then we communicated by email. They were always very quick to respond. I was told if they had the part in stock they would send it out to me even though my one-year warranty had just ended. I was so surprised when went to my mailbox last week & a large parcel was delivered to me. It was the lighthouse light part & at no cost! Now working perfectly again! I would recommend this company to all of my friends & family as they are very reputable, dependable & stand by their product! Their Customer Service is over the top excellent!

courteous and helpful. They sent me a replacement item right away.

Great customer service and was easy to order a replacement pump for my fountain.

I would like to take a moment and give a brief review of my experience With the Teamson customer care department. I purchased the Teamson Home 28 in. Cascading Bowls and Stacked Stones LED Outdoor Water Fountain for Outdoor Living Spaces May 2025 from Amazon. I put it away for the winter as instructed and when I began to assemble for this year Something went wrong.
I contaced Teamson customer care directly as they offered a 1 year warranty. They took care of the problem immediately, within a week I was up and running. Grateful for your integrity.

I bought a fountain from Teamson and while unpacking it I found that the top part of the fountain got cracked. I contacted Teamson support and immediately spoke to a support person. I explained what happened and after verifying where I bought it, they are sending me a replacement part. Way better than your typical tech support. No hassle, outstanding,

Bought a fountain. The pump was not included in the box. Emailed them and they wanted photos of the box inside and out. They replied that the info I provided was incomplete. What was incomplete was the fountain without a pump. They are arrogant and useless. DO NOT WASTE YOUR TIME WITH THEM. There are plenty of other companies with better products, better service and far less arrogance.

We love our great quality TEAMSON Revolving Solar Lighthouse Fountain. Tall enough for my outside garden and the revolving solar light is bright enough regardless of negative reviews. Since the slide water control lever was accidentally not installed, TEAMSON Customer Care was kind enough to ship me a new water pump. Now that's great customer service. What more could you ask for. Thanks and God bless you.

Contacted customer service because I was missing a part for my water fountain. A replacement was sent 2 days later. Wow Teamson it's nice to have a company that cares.

We had an issue with a fire pit of Teamson's we purchased from Target. Target did not stand behind the product so we went directly to Teamson. They reviewed all the information and agreed to replace the fire pit with a comparable unit. What I especially liked about dealing with Teamson was their customer support - they typically followed up within 24 hours - can't ask for better than that - thank you Teamson!!

I got a Teamson home outdoor glazed pot floor fountain with LED lites in July of 2025 from Wayfair. It worked well all summer and fall. I stored it in the garage for the winter. I just got it out to set up and the pump doesn’t turn on. I did not buy an extended warranty. I contacted Teamson via phone and email. They got back to me the Same Day and stepped me through the process to get a replacement pump under their one year warranty for certain parts. It should be arriving soon! It was such a pleasant surprise to have such excellent customer service! Bravo Teamson!

When we got the product we bought from Teamson it was missing a piece. I wrote the company email and within 24 hours had an email giving me instructions on how to describe the part I needed. I sent the information back and within 24 hours the part was shipped to me. I received in 2 days later. It's a great product and the customer service was excellent. Grateful!