Quick, easy and efficient service. I was already well prepared with what I needed and my tax situation is simple. I got the impression that there would have been support if I'd needed it, but I have n... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
have been using this company for years to do my tax return. Its easy to fill out all the sections. Their support team is amazing and always there to help. I can contact the accountant and he always re... Näytä lisää
I have used Taxscouts for numerous years who are now Taxfix. This year like previous the service has been excellent. Website is easy to navigate, the person who is assigned to you is always at hand t... Näytä lisää
This was my first time doing my self assessment - and I have a few revenue streams so it wasn't an easy one. It had been causing me a lot of anxiety and I honestly couldn't have wished for a better ex... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.
Yhteystiedot
Yhdistynyt kuningaskunta
- support@taxfix.com
- taxfix.com/en-uk
4,7
Erinomainen
7 t. arvostelua
Pyytää asiakkailta arvosteluja
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On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Accountant was very slow to prepare self assessment.
Accountant was very slow at processing my document, preparing the tax return and answering my questions. Tax fix promise to answer within 48 hours - my accountant took over a week (and that was with me prompting and sending multiple emails to both taxfix and the personal accountant). Wouldn't use again.
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Taxfix UK (formerly TaxScouts)
Hi Rachel,
Thank you for taking the time to share your feedback. We are truly sorry to hear about the delays you experienced with your self assessment service.
We understand how frustrating it is when communication is slow, and we sincerely apologise that the service you received did not meet the 48 hour response time we aim for. Having to send multiple prompts for an update is not the efficient and supportive experience we want for our customers, and we regret that we fell short in your case.
This is not the standard of service we strive to provide, and we appreciate you bringing this to our attention. If you would be willing, we would like the opportunity to look into this further. Please contact us at support@taxfix.com with your registered email address so a member of our team can review your case personally.
Once again, we are very sorry for the frustration this caused. Your feedback is invaluable as it helps us to improve.
Best regards,
Taxfix
Really appreciate how your service…
Really appreciate how your service carry out.Helpful and really approachable if i have some questions I will definitely recommended you service for my family and friend.
15. kesäkuuta 2026
Good until it is isn't
Have used Taxfix (formerly Tax scouts ) for the last 3 years and never any issues until my most recent tax return. Lisa, my accountant, seemed satisfied at the time to use the requested information sent to her to calculate my tax return which ultimately resulted in a rebate. HMRC, having then recalculated the claim sent by Lisa, requested the money back, charged the actual tax due and slapped a late fee on for good measure! (even though my return was filed on time). Lisa's response? Abdicate any responsibility whatsoever, draw my attention to the Taxfix terms and conditions, including my responsibility to check the information, and then blame me for sending her the 'wrong' information in the first place! I'm sure their are some good ones in there but i'll be looking elsewhere next time.
21. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Taxfix UK (formerly TaxScouts)
Hi,
Thank you for taking the time to leave a review. We’re sincerely sorry to hear about your recent experience and understand how frustrating and stressful this situation must have been, especially after having used our service without issue in previous years.
Please be assured that we take feedback like this very seriously. We have already arranged for your return to undergo a full secondary review as a priority so that the matter can be investigated thoroughly. You will receive an update and outcome from this review shortly.
We sincerely apologise for the inconvenience and disappointment caused. If you have any additional questions or would like to share any further information with us directly, please don’t hesitate to contact our support team at support@taxfix.com and we will be happy to assist further.
Kind regards,
Taxfix
A great fast way to do your tax return…
A great fast way to do your tax return all completed within hours with good information before it's sent thanks very much.
21. kesäkuuta 2026
Fast responses and easy to use
Fast responses to my queries and my tax filing was done in a very short time. Reasonable cost.
19. kesäkuuta 2026
Hannah is knowledgeable and responds…
Hannah is knowledgeable and responds promptly to any questions. She is open to a discussion in order to ensure the tax return is accurate and is compliance with the ever changing tax legislation.
19. kesäkuuta 2026
Reducing tax burden.
11. kesäkuuta 2026
Professional, quick and supportive
I worked with Rhian on my first tax return. I was extremely clueless as to what documents were needed, but the website has guided me through the process.
Once the initial documents were submitted and I started working with Rhian, I was worried that my lack of knowledge would be an inconvenience, however, Rhian made me feel at ease and answered my questions professionally, clearly and super quick! She guided me through all the steps and completed all her parts so quickly.
The service had exceeded my expectations and I would recommend it to anyone, I will be returning next year!
10. kesäkuuta 2026
Site is so easy to use
Site is so easy to use
Information required is straightforward and easy to understand.
18. kesäkuuta 2026
Kinjal Kotak
Kinjal Kotak
Was very kind and curtious and kind and polite and very efficient and professional,everything was perfect from start to finish will definitely be using again
10. kesäkuuta 2026
Extremely professional and…
Extremely professional and knowledgeable service, mostly same day response. I would wholeheartedly recommend Kingsley to deal with your tax affairs. He shows great patience in explaining the complexities of modern day taxation to the client in a readily understood manner. It takes a little while to grasp the layout of the Taxfix format, but help is at hand.
16. kesäkuuta 2026
If you're new to self assessment and overwhelmed - the search is over
This was my first time doing my self assessment - and I have a few revenue streams so it wasn't an easy one. It had been causing me a lot of anxiety and I honestly couldn't have wished for a better experience. Chaudhry Suleman answered all my questions with such patience and reassured me that everything I'd been recording was correct.
15. kesäkuuta 2026
It is easy
It is easy, if you have any question you can ask and they answer within 24h.
16. kesäkuuta 2026
It's a very easy process
It's a very easy process, just upload all spread sheets and records.
15. kesäkuuta 2026
Not sure
Have been using tax scouts for a few years however this time I had a query on a number and didnt get a reply I had to chase up a second time. It turns out the figure I had queried was added up incorrectly, although it was a small discrepency, it's made me a little uneasy for next time.
Website easy to use, clear and I'm normally a fan of this service
7. kesäkuuta 2026
Vastaus yritykseltä Taxfix UK (formerly TaxScouts)
Hi Jennifer,
Thank you for taking the time to share your feedback, and for being a loyal customer for several years. We're glad to hear you find our website clear and easy to use.
We are, however, sorry to learn about your recent experience. We understand that accuracy and timely support are crucial, and we regret that we fell short in this instance. It is not our standard for customers to have to chase for a reply, and we understand why this, combined with an error, would make you feel uneasy.
We want to ensure you feel completely confident using our service in the future. If you would like to discuss this further, please don't hesitate to reach out to our team at support@taxfix.com with your registered email address.
Your feedback is invaluable as it helps us to review our processes and improve. We appreciate you bringing this to our attention and hope to provide you with a much smoother experience next time.
Best regards,
Taxfix
So easy to deal with
Kingsley the accountant is great so quick to respond and just makes everything so easy it’s my 3rd year using Taxfix and I highly recommend
13. kesäkuuta 2026
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