Taxback Arvostelua 

Learn from my mistakes.

I started my application for my Super in March and its now September and I still have not had my application properly lodged.

THE OVERVIEW
Honestly there is nothing good about this company. It's impossible to contact them via the phone. They do not answer (are always in meetings) then never call back when requested. It takes them 7days plus to respond to an email. They provide out of date and incorrect information when they do respond. They also lie about the steps they have taken and tell a different story to when you actually call Australian Super.

WHAT HAPPENED
I put in my application in March. I paid to have my passport certified. Then a week later they messaged back asking me to get power of attorney certified. This ended up costing me and extra £95 as I had to go back twice to the notary office. They could have told me to get both done at once and saved me the money.

Taxback told me that they have sent all documents (Authorization form, witnessed Authorization form, certified Passport and Third Party form) to Australian Super, but I needed to call Australian super to verify some details on my account.

Having just spoken with Australian super this morning they told me that they have not received any of the documents and that ill have to pay again to get my passport certified as its over 3 months since it was done and falls outside the timeframe.

So the agent at Taxback is clearly lying in his emails.

It sounds like in 7 months they have done nothing.

DO NOT USE THIS SERVICE.

Simple and fast easy to login

My experience it's to better understand idea and their achievement such kind method and futures

All I can say thank you for genuine assistance. Keep it up!

I really appreciated all the support I received, you responded very clearly, the only doubt I had was when sending the photo holding my ID, but this doubt was resolved in the live chat, thank you very much

This is my third year with Nina V of taxback.com
Very Happy with service
When I did need to speak to Nina she returned my call and was able to answer my query

I wish i read the reviews before exploring the site. I created an account and was filling the information, did not even finish the application and they just filled a tax return on my name with all the wrong information because i did not add anything like expenses or what ever. Its scary how they can do that

I Just needed to fulfil some informations and everything was done by TaxBack without any problem.
And everything was clear and easy to understand

Been using TaxBack for a few years as I have been on working holidays in different countries. They make everything much easier, I like just sending them my documents and then not having to worry. Very helpful, and great communication

I really appreciate the work you have done, the whole process from the beginning was super! Excellent communication and very helpful customer service! Well done!

My experience with this company was far from satisfactory. They charge exorbitant fees, taking 20% of your tax return plus additional costs like processing and transfer fees. The process is extremely slow, largely due to their lack of organization. They request a huge amount of documents, some of which need to be sent to their main office in Ireland, incurring further costs.

To make matters worse, they ask for certain documents at various stages rather than at the beginning, causing unnecessary delays and additional expenses. The cumulative fees are staggering. The only redeeming quality is their responsiveness via email or chat, but that alone doesn’t justify using their service.

I strongly recommend finding another company for your tax return needs or handling it yourself, which would be faster and free of charge.

I'm sure you can find a better service out there.
Very disappointing. I worked with the Irish team. They are very slow in replying your messages (it takes days or weeks) and generally a very poor experience. They told me about 3 months ago that I could get tax returns. Since then never heard back from them. Now revenue is asking me to pay a lot of money as result of them filing the wrong statement of liability. It's ridiculous!

Super kontakt z Panem Cezarym zawsze sprawnie odpowiada na e maile zawsze mogę liczyć na miła i fachową obsługę.
Polecam .

Taxback.com is the way to go if you don't know how to get your tax back from Canada. Taxback knows exactly how to help their customers, and they are familiar with the Canada Revenue Agency.

Great service would highly recommend 👌