By employing a decent chef. My hosin duck was swamped with sauce and it destroyed any other flavour you cud find. It is very expensive and I wasnt even offered a free dessert or coffee after complaini... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered both the self care pamper hamper and the zilzie hamper. Both arrived on time and luxuriously packaged in 2 lovely boxes. Presentation was awsome. Goods were excellent. My daughter loved it. Co... Näytä lisää
Yritys on vastannut
Gorgeously presented box, great mix of products exactly as per order however the bacon bits packet was open, after I guess being popped by the weight of the glass alcohol bottle in transit. Two of... Näytä lisää
Yritys on vastannut
Easy to order from the Tastebuds website even though we are in the UK. Hamper was delivered in good time. Very happy with this part of the experience. Unfortunately the gift card was not included so... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Tastebuds
Yrityksen kirjoittama
Delivering Chocolate Smiles Australia Wide
Share some smiles with your loved ones by discovering our incredible range of a Chocolate Bouquets and edible Gift Hampers, crafted with a range of quality handpicked items.
Whether a loved one has a Birthday coming, celebrating an Anniversary, Housewarming, New Baby, or any Occasion, our wide range of edible gift hampers are designed to delight and surprise! Choose from our wide range of fine wines, gourmet foods, indulgent chocolates, beer and cider, whisky, our vegan, gluten free and organic items and many other exciting products, with free next day delivery Australia-wide.
At Tastebuds Australia we specialise in the art of gifting, which is why being innovative is at the heart of everything we do. From personalised gifts to creating your own custom hamper, we let you hand-pick your favourite items to add that an extra personal touch.
Make sure you ride the polar express to our Christmas Gifts section dedicated to helping you spread joy amongst your loved ones in new fun and exciting ways. Or if you’re looking to thank your employees and clients to show them their cherished, stop by our Corporate Gifting section!
Shop through our range of Christmas Gifts, Chocolate Bouquets, Gifts for Him, Gifts for Her, Gift Hampers and Corporate Gift boxes.
Take a look through our online store and discover new ways of gifting!
Yhteystiedot
28 Volt Circuit, 3175, Dandenong South, Australia
- 1300 733 968
- customerservice@tastebuds.com.au
- tastebuds.com.au
3,4
Keskitasoinen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Poor service and did not deliver as…
Poor service and did not deliver as requested 1.5 weeks ahead. Will not use again
4. helmikuuta 2025
Vastaus yritykseltä Tastebuds
We're sorry to hear about your experience. We strive to provide the best service and timely deliveries, and we sincerely apologise for any inconvenience caused. If there's anything we can do to assist you, please let us know.
The chocolate bouquets arrived on time…
The chocolate bouquets arrived on time and the chocolates were beautiful.
Unfortunately the delivery went to the local distribution centre, not my home. When I went to pick them up, the boxes clearly marked “This side up”, were given to me on their side so I had to fix up the bouquets.
One other disappointing point is that the first time I purchased a tastebuds bouquet, I bought them and had them delivered to my friend Amy. Amy’s name is being used every time I receive correspondence. Although I have emailed and phoned customer service and I received an email to say the problem had been corrected… and yet, this survey has again come in the name of Amy Prasad, instead of myself, Kaye Coates
If you could correct this permanently, I would really appreciate it.
3. helmikuuta 2025
Vastaus yritykseltä Tastebuds
Thank you for your feedback, Kaye, and I sincerely apologise for the issues you’ve experienced. We’re glad the chocolates arrived on time and were beautiful, but we’re sorry for the delivery confusion and the packaging being mishandled. That’s certainly not the experience we aim to provide.
Regarding the name issue, I apologise for the ongoing inconvenience. Rest assured, we will make sure this is corrected permanently and ensure you receive all future correspondence under your name. Your patience is greatly appreciated. If you need further assistance, please don’t hesitate to let us know.
Hamper delivered on time.
Hamper delivered on time.
Products were exactly as I ordered and my recipient loved his goodies. Thank you for making his day a bit brighter
31. tammikuuta 2025
Vastaus yritykseltä Tastebuds
Thank you for your kind words! We're so happy to hear the hamper was delivered on time and your recipient loved the goodies. We're thrilled to have made his day brighter!
Completely ridiculous.... stay clear
Completely ridiculous..... order for valentine's gift in metro Melbourne and delivery didn't happen until 15/2.
Onto the delivery left in an apartment building lobby, signed as authority to leave..... never mind the fact anyone in about 400 apartments could have picked the box up and walked off with it.
Then to top it all off the valentine's add on i paid for wasn't even in the box.
Paid for stuff that isn't in box and a parcel that had to go under 50km couldn't even get there on time....with a courier that advertises overnight delivery.
Appalling I definitely would never ever buy from again.
Wish I had read all the google reviews before i made order.... if I had i would never have purchased.
15. helmikuuta 2025
Vastaus yritykseltä Tastebuds
Thank you for your feedback, and we sincerely apologise for the experience you had. We deeply regret the delay in delivery and the issues with the security of your parcel. This is certainly not the standard we aim to provide, and we understand how frustrating it must have been. We also apologise for the missing Valentine's add-on and any confusion caused. We take your concerns seriously and will investigate this matter further to ensure it doesn’t happen again. If you'd like to discuss this further, please don’t hesitate to reach out to us directly. We value your feedback and are committed to improving.
Delivery service is let down
The item itself is beautiful. However i arranged for it to be delivered on Valentine's Day. I got a notification with tracking the morning of but the ETA of delivery kept changing to next day. I called Tastebuds to check who advised that my item would definitely be delivered by 5pm same day but i watched it go around Melbourne by tracking it for 12 hrs without it being delivered. After 5pm was unable to contact tastebuds & courier but finally got hold of courier the following day to arrange collection. No point in selecting delivery date when it doesnt get there anyway. Very disappointed.
12. helmikuuta 2025
Vastaus yritykseltä Tastebuds
Thank you for your feedback, and we’re so sorry to hear about the issues you encountered with your delivery. We sincerely apologise for the delay and the lack of communication during this time. We understand how frustrating it must have been, especially with the delivery date you had arranged. We take your experience seriously and will review our processes to improve our communication and ensure more reliable delivery. We truly appreciate your patience and would like to discuss this further if you'd like to reach out directly.
False advertisement
False advertisement. Didn't state that the service were different for WA. Contact people were unhelpful, obviously following a script and didn't know how to help answer my questions. Very stressfull. Package arrived 3 days late and was not notified at all that it was coming. Will not & will encourage other not to use your company.
5. helmikuuta 2025
Vastaus yritykseltä Tastebuds
Thank you for your feedback. We sincerely apologise for the inconvenience caused and understand your frustration. We strive to provide clear information about our services, and we regret that there was confusion regarding the delivery to WA. We also apologise for the delay in your package and the lack of communication. We take your comments seriously and will review our processes to prevent this from happening in the future. We would appreciate the opportunity to resolve this further, so please don’t hesitate to reach out to us directly
Best Valentine`s
Seending the gift was so esy The best Valentine`s gift I have sent it was defanatly worth it would I do it a gain yes
11. helmikuuta 2025
Vastaus yritykseltä Tastebuds
Thank you for your wonderful feedback! We're so glad sending the gift was easy and that it made the perfect Valentine’s gift. We’d love to serve you again!
Easy process to order and delivered on…
Easy process to order and delivered on time. Beautiful chocolate bouquet
12. helmikuuta 2025
Vastaus yritykseltä Tastebuds
Thank you for your kind feedback! We're thrilled to hear you found the ordering process easy and loved the chocolate bouquet. We look forward to serving you again
The product was great but delivered a…
The product was great but delivered a day early. I bought these as a valentine's day gift and asked for them to be delivered on the 14th of Feb. Arrived a day early. Would have been better if I knew that the person was going to be home to receive it, as it was left at the front door.
11. helmikuuta 2025
Vastaus yritykseltä Tastebuds
Thank you for your feedback! We're glad to hear you were happy with the product. We apologise for the early delivery and any inconvenience it may have caused. We understand how important timing can be, especially for special occasions like Valentine's Day. We'll take your comments into consideration to improve our delivery timing and communication moving forward. If you need assistance with anything else, please don't hesitate to reach out.
Beer choice hamper
So easy to order online, great choices especially for men. Delivery on time, will use Tastebuds again, thank you
12. helmikuuta 2025
Vastaus yritykseltä Tastebuds
Thank you for your lovely feedback! We're glad you found the ordering process easy and our selection great. We look forward to serving you again!
I purchased a new home hamper for a…
I purchased a new home hamper for a friend. Delivery was prompt and the hamper was beautifully presented.
13. helmikuuta 2025
Vastaus yritykseltä Tastebuds
Thank you for your kind review! We're so glad the new home hamper was well received and beautifully presented. We appreciate your support!
Vastaus yritykseltä Tastebuds
Thank you for your fantastic feedback! We're thrilled to hear you were impressed with the fast delivery. We look forward to serving you again!
Poor quality - expensive
It was pretty underwhelming quality for an $80 gift. I will not be purchasing from here again. I was pleased there was an ice-pack in the box to keep the chocolates cool on a hot day but really wishing I had found the time to make the gift myself. What I got was not $80 value, even with time saving considered.
10. helmikuuta 2025
Vastaus yritykseltä Tastebuds
Thank you for your feedback. We're sorry to hear that the hamper didn't meet your expectations, and we truly appreciate your insights. We strive to offer high-quality products, and we will take your comments into consideration to improve our offerings. If you’d like to discuss your experience further, please don’t hesitate to reach out. We value your input and hope to have the opportunity to serve you better in the future.
Didn't receive it on time and by the…
Didn't receive it on time and by the time I received it all we melted.
10. helmikuuta 2025
Vastaus yritykseltä Tastebuds
We're sorry to hear that your order was delayed and arrived in poor condition. Could you please send us some images of the melted items? This will help us investigate the issue and provide a suitable resolution.
Availability and quality of goods…
Availability and quality of goods finally delivery of goods can't get much better
Well done
10. helmikuuta 2025
Vastaus yritykseltä Tastebuds
Thank you for your wonderful feedback! We're delighted to hear that you were happy with the availability, quality, and delivery of our products.
We appreciate your support!
Vastaus yritykseltä Tastebuds
Thank you for your review! We're happy to hear that the delivery was on time and the packaging met your expectations. We appreciate your feedback!
Good product and delivery on time
6. helmikuuta 2025
Vastaus yritykseltä Tastebuds
Thank you for your feedback! We're glad to hear that you were satisfied with the product and the timely delivery. We appreciate your support!
Did like the Products .Delivery good…
Did like the Products .Delivery good Just Disappointing that wasn't the order I picked .
25. tammikuuta 2025
Vastaus yritykseltä Tastebuds
Thank you for your feedback. We sincerely apologise for the mix-up with your order. We understand how disappointing this can be. Could you please share more details so we can look into this further and ensure the correct order is delivered to you? We appreciate your understanding and will work to resolve the issue.
Vastaus yritykseltä Tastebuds
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, product, and communication. We appreciate your support!
Absolutely lovely product reqliable
Absolutely lovely product reqliqble, next day delivery, good product
23. tammikuuta 2025
Vastaus yritykseltä Tastebuds
Thank you for your lovely feedback! We're so pleased to hear that you were happy with the product and our next-day delivery service.
We appreciate your support and look forward to serving you again!
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.