Fiz uma encomenda dia 31 de julho com entrega em 1 dia útil. A encomenda ainda não chegou (hoje dia 10 de agosto), e simplesmente dizem que houve atrasos. Da última vez, tinha enviado para França e fo... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Fiz uma encomenda na Tarwi há bastante tempo e, infelizmente, a encomenda nunca chegou. Depois de várias tentativas de contacto, solicitei o reembolso, que me foi confirmado pela própria ma... Näytä lisää
Provei os tremoços de manjericão e gostei tanto que encomendei mais! Comprei pelo site e a entrega foi rápida (chegou 2 dias depois). Achei que é uma alternativa de snack saudável e conveniente para c... Näytä lisää
Como nutricionista, recomendo sempre esta proteína. Claro que com uma alimentação equilibrada se consegue tudo, mas porquê não usar atalhos saudáveis? Especialmente numa alimentação Plant Based mas nã... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Tarwi delivers simple and convenient foods made of natural, high-quality, sustainably sourced ingredients, that are good for the people and for the planet.
Yhteystiedot
71-75 Shelton Street, WC2H 9JQ, London, Yhdistynyt kuningaskunta
- hello@tarwi.co.uk
- tarwi.co.uk
3,1
Keskitasoinen
100 arvostelua
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great small business with some room for improvement
First order was damaged in shipping and they very kindly reshipped my order. Which I got next day. Very good customer service. The lummus is very nice, but leaked through the lid. I understand from the instructions that the product does separate, but feel there is some more work needed on packaging and shipping. Lupin beans are a nice light on the go snack.
22. toukokuuta 2024
Oma-aloitteinen arvostelu
Brilliant product
Brilliant product. Reminds me of sunny days eating Portuguese tapas. Perfect low calorie filling snack.
Delicious.
29. tammikuuta 2024
Great product and great experience…
Great product and great experience while buying and get it delivered! Excellent CX
16. tammikuuta 2024
Overall ok but some parts disappointing
The items arrived when expected, but the dip had a use by date of that day, so I had no choice but to open it there and then. The dip itself (sundried tomato) was very nice indeed, but the lid of the pot didn't fit at all, and I had to throw away most of it as I didn't want it all in one go and it was obviously out of date the next day, even if the lid had fitted! At £3.99 a pop though this is exceptionally expensive dip, so if it's going to be out of date so quickly and not storable in the container it comes in, I won't be ordering again.
I tried the cocoa protein powder first, but it has a really odd taste, so wasted my money there. The vanilla is ok - it at least smells like vanilla and the taste isn't overly intrusive (but you can tell it's there) when added to my porridge. Only one tablespoon though, I really don't think three would taste very nice at all. I've yet to try the plain version - I received a big bag instead of the three smaller ones I ordered. I appreciate the gesture as clearly there was a stock issue, so I'm hoping this one will be the one I am happy to use moving forward as the nutritional values are so good.
5. tammikuuta 2024
The best protein powder and lupin beans…
The best protein powder and lupin beans in the market 🫶
31. joulukuuta 2023
Great food, great experience
Amazing food! As a Portuguese living in the UK it’s great to have this type of foods here. The customer service is also great, the people are very nice, had a couple of issues with my deliveries that were quickly solved
30. lokakuuta 2023
Very slow delivery on pre orders
Did the pre order on the 2nd of July and estimated date was 18th of july… now says 7th August. Still waiting
2. heinäkuuta 2023
Not a good experience so far
Made my order more than 7 days ago and I haven’t received anything so far and I have received now this feedback questionnaire what I found very odd. Also I am worried if the products will arrive fresh. Would be great if a better update could be given in terms of when the order is dispatched and arriving so the client could have a better idea of what to expect. Still looking forward to try the products.
2. heinäkuuta 2023
Vastaus yritykseltä Tarwi Foods
Hi Marisa, thank you for your feedback and our sincere apologies for the delay in shipping your order. All our orders are shipped for next day delivery (unless there are delays outside of our control). We have looked into the reason behind the delay in your shipment and reached out to you directly to clarify this matter. We hope that helps. Thank you for choosing Tarwi and again our apologies for the delay 💜
Delicious lummus
Delicious lummus, you can’t stop eating. Can’t wait to try the rest of the products. Costumer service 5*. Very responsive and helpful.
I highly recommend.
22. kesäkuuta 2023
Vastaus yritykseltä Tarwi Foods
Thanks so much for the kind review Sofia 💜 So happy to hear that you loved the Lummus!!! 🥳
Absolutly amazing!!
Firstly, I was surprised that I had a next day delivery. It was superfast, and the product was well conserved and protected.
I tried all the lummus and they are just amazing! Such a nice and healthy product, high in fibre and protein, to have with a toast, savoury pancakes, and vegetable fingers.
My favourite is definitely the tomato lummus.
7. maaliskuuta 2023
Vastaus yritykseltä Tarwi Foods
So happy to hear!! Thank you Laura 💜
Amazing
Products are delicious and costumer care was very responsive and efficient
2. maaliskuuta 2023
Vastaus yritykseltä Tarwi Foods
Thank you for the love and support Claudia 💜
Vastaus yritykseltä Tarwi Foods
So glad you enjoyed it 🥳 Thank you for the kind review Gemma!
Quick delivery and superb taste
Quick delivery and superb taste! Lummus is addictive! No waste at all! I even licked my fingers!
9. tammikuuta 2023
Vastaus yritykseltä Tarwi Foods
The type of feedback we love 🙌 Thank you Ana! 💜
Lummus is definitely better than Hummus !!
I have just had my first delivery from Tarwi and it arrived nicely packaged with cool packs to keep the products fresh. I ordered a selection pack and have to say the flavours are delicious.
Lummus is a versatile product, I had the sun dried tomato flavour on the side of scrambled eggs and pitta bread which worked well. I would say the bright and attractive packaging, together with great flavours would make Lummus ideal on a party table over the festive period. I will be ordering more !
14. joulukuuta 2022
Oma-aloitteinen arvostelu
All flavours are delicious!
24. lokakuuta 2022
Bland paste
Does a serious disservice to the word "hummus".
Bland, dull, insipid – take your pick.
I won't be buying this again. Ever
16. toukokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Tarwi Foods
We are so sorry to hear you had a poor experience with our Lummus. Our recipe is inspired by traditional hummus, however we do swap the hero ingredient (chickpeas) by lupin beans. It changes the consistency and flavour of the dip, and appreciate they are not for everyone.
As a small business, we take reviews like this serious. We would love to have more details with regards to your experience, as it is the first time we had it described as bland. If you would like to help, please do reach out to us at hello@tarwi.co.uk.
Thank you 💜🌱
The product is excellent tough
The product is excellent but i really suggest to better organise how to handle the orders.
My kids loved lummus mainly the plain one; unfortunately we had some delivery issues and had to cancel the order.
Simona
27. huhtikuuta 2022
Vastaus yritykseltä Tarwi Foods
Hi Simona,
It saddens us to hear you had a bad delivery service. Unfortunately, the quality of the delivery service is not in our control. We tested several couriers and none of them are perfect, but found that UPS was the most reliable overall and that is why we decided to keep them as our preferred service.
We did the best we could to provide you with a good customer experience, keeping you updated on your delivery and giving you a full refund of your order. Apologies if this was not sufficient to change your perception of the brand.
Thank you anyway for shopping with us and I am glad to hear your children like our product. We are working on growing our distribution network, hopefully soon we will be in a shop near you so that you don’t need to purchase us online. You can find all our current stockists at https://tarwi.co.uk/pages/store-locator
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