Very quick delivery. Really pleased because my other hose had developed a leak at the part which connects to the spray gun which does not appear to be fixable. Have had my original T-hoses for a fe... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I had a leak in a hosepipe which I was surprised at as the hosepipe quality is in a different league to others I've had of the Internet I emailed T-HOSE they asked for a photo of the leaking hosepi... Näytä lisää
Yritys on vastannut
Hose broke after less than a year. Emailed within warranty period and zero response. Looks like they are delaying responses so that warranties run out. Unacceptable and disappointing. Won’t recommend!... Näytä lisää
Yritys on vastannut
Bought two flexible hoses early July 2025. Both performed perfectly for nearly 12 months. I always ensure they are protected from frost in the winter as these hoses can freeze and split if not... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Expandable hosepipes built to be the strongest in the UK and designed in the Lake District. Sister company of Tuffbag waterproof luggage as seen in Go Outdoors, Blacks & Millets.
Yhteystiedot
Yhdistynyt kuningaskunta
- 07365 818 787
- Info@t-hose.com
- t-hose.com
4,0
Hyvä
645 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 40 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent guarantee
My new hose sprung a leak after a couple of months and they replaced it for me. Great service.
8. syyskuuta 2026
Vastaus yritykseltä T-Hose
Hi Carol, thank you for your feedback! We’re sorry to hear your hose developed a leak, but we’re pleased we could resolve it quickly for you. We really appreciate your kind words about our service! Hannah@ T Hose :)
I had a leak in a hosepipe which I was…
I had a leak in a hosepipe which I was surprised at as the hosepipe quality is in a different league to others I've had of the Internet
I emailed T-HOSE they asked for a photo of the leaking hosepipe i had an email back confirming and sending me a replacement hosepipe free of charge
I received the package 3 days later a excellent service a good BRITISH COMPANY to deal with my only complaint is a phone number would be a easier way to order etc as not everyone is good on the Internet
8. syyskuuta 2026
Vastaus yritykseltä T-Hose
Hi Bleddyn, thank you for your fantastic feedback! We’re delighted we could resolve the issue quickly and that you’re happy with both the quality of our hosepipe and our service.
We also appreciate your suggestion about having a telephone number .
Thanks again for choosing T-HOSE and for your kind words! Hannah@ T Hose
Hose broke after less than a year
Hose broke after less than a year. Emailed within warranty period and zero response. Looks like they are delaying responses so that warranties run out. Unacceptable and disappointing. Won’t recommend!
29. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä T-Hose
Hi Laura, we’re really sorry for the delay in getting back to you. We’ve checked and unfortunately your email had gone into our spam folder, which is why it wasn’t picked up sooner.
This has now been sorted, and we’re sorry for the frustration and inconvenience caused. We certainly wouldn’t want you to feel that we were deliberately delaying our response or trying to allow the warranty period to expire.
We hope you would reconsider your review now that we’ve been able to address the issue. Hannah@ T Hose
Thanks for your understanding.
Very quick delivery.
Very quick delivery.
Really pleased because my other hose had developed a leak at the part which connects to the spray gun which does not appear to be fixable.
Have had my original T-hoses for a few years and even managed to use a lance with this one so am very happy with them. Previous flexible hoses, even other well known make ones, burst when I used the lance.
Great product which I have recommended to friends.
3. syyskuuta 2026
Vastaus yritykseltä T-Hose
Hi Kathleen, thank you so much for the fantastic feedback! We’re really pleased to hear you’re happy with the hose and that it’s working well with your lance too.
It’s brilliant to hear you’ve been using our T-hoses for a few years and have recommended them to your friends. We really appreciate your continued support and are glad you’re enjoying the products! 😊 Hannah@ T Hose
Zero stars for this company
Zero stars for this company. They claim to have sent the hose which was then returned to them as 'undeliverable ' Another email sent stating the hose has been delivered and a random picture of a box on a stacker truck clearly in a warehouse somewhere! Now awaiting my refund which I'm told takes 10 days to process. 4 weeks in total chasing this.
28. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä T-Hose
Hi Christine, thank you for your feedback, and we sincerely apologise for the inconvenience and frustration caused by the delays with your order.
We’re sorry you’ve had to spend so much time chasing this. This issue has now been rectified, and we appreciate your patience and understanding. Hannah@T-Hose
Quality product
I ordered a 100ft hose which was too big. I really needed a 75ft which isn’t currently available. I liked it so much though, that I ordered the 50ft. Very disappointed that it was too short, and also had to be returned. Very comfortable and easy to use - I love how it reduces in size quickly once the water leaves it. Simple to hang on a proper hook, ready for next time. Also, customer service is very important to me, and this company’s after sale service, is excellent. Definitely worth 5 stars - thank you!
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä T-Hose
Hi Helen, thank you so much for your fantastic and detailed feedback! We’re delighted to hear you loved the hose and found it comfortable and easy to use, and it’s wonderful to hear your kind comments about our customer service too.
We really appreciate your 5-star review and hope we can help you find the perfect hose size in the future! ⭐😊 Hannah@T-Hose
A Wonderful Hose
The hose is superb, good quality fittings and easy to assemble and fit to tap. Very impressed with this product and the speedy delivery. Thank you I couldn't ask for more!
29. heinäkuuta 2026
Vastaus yritykseltä T-Hose
Hi Julie, thank you so much for your kind feedback! We’re delighted to hear you’re impressed with the hose, fittings and how easy it was to assemble and connect to your tap.
It’s also great to hear you were happy with the speedy delivery. We really appreciate you taking the time to leave such a lovely review! 😊 Hannah@ T Hose
So far, so good ,,,
I was delighted to find how easy it was to connect my new T-hose to my outside tap. I am hoping this hose will last longer than all the cheaper expandable hoses I have bought in the past, which have burst within a very short time. It certainly looks and feels more substantial but time will tell.
29. heinäkuuta 2026
Vastaus yritykseltä T-Hose
Hi Veejay, thank you for your feedback.
We're pleased to hear your T-Hose was easy to connect and that you’re already noticing the difference in quality compared to previous hoses.
We hope it gives you many years of reliable use and really appreciate your support! Hannah@ T Hose :)
Vastaus yritykseltä T-Hose
Hi customer, thank you for taking the time to leave us your feedback.
We're really pleased to hear you’re happy with the quality of the product and that it’s working well for you.
We appreciate your support and hope you continue to enjoy using it! Hannah@T Hose :)
Great for those with chronic pain / fatigue
I've been struggling to use my traditional hose as I have chronic pain and fatigue. This hose is amazing, it doesnt kink, I can keep it in a pot and it doesnt get tangled. It's light weight and I dont have to battle with it to put it away. Saving me energy and pain levels. Well worth it.
28. heinäkuuta 2026
Vastaus yritykseltä T-Hose
Hi Sarah, thank you so much for taking the time to share your experience.
We're delighted to hear that the hose has made things easier for you and that you’re finding it lightweight, easy to use, and hassle-free to store. Knowing that it’s helping save you time and effort means a lot to us.
We really appreciate your kind words and support. Thank you! Hannah@ T Hose :)
Really great company to deal with.
Such a great company and a terrific product. Customer service team fantastic. After purchasing my second hose there was a fault, I contacted customer services and the issue was given immediate attention. Having sent a video of the issue the product was replaced without any hassle. Really good delivery times too. I wouldn’t hesitate to recommend both company and their products.
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä T-Hose
Hi Angela, thank you so much for your wonderful feedback.
We're really pleased to hear you’re happy with both our products and customer service. We're glad we were able to resolve the issue quickly and make the replacement process as smooth as possible.
Your kind words and recommendation mean a lot to the whole team. Thank you for your continued support! Hannah@ T-hose :)
Not durable and no response from customer services.
Was delighted with the hose and gave it a five star review. Very disappointed that after a year and 2 weeks (so just out of warranty) it has worn through and leaking.
E-mailed company but zero response.
Very disappointed with the lack of durability and lack of customer aftercare. Such a shame but I would not recommend this company, a premium hose should last more than a year in a small garden with light use.
26. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä T-Hose
Hi Alison,
We're very sorry to hear about your experience and for the disappointment this has caused.
We've checked our records but, unfortunately, we haven't been able to locate the email you mentioned, so we apologise if it didn't reach us.
You are correct that, as the hose is now outside of its warranty period, we're unable to offer a free replacement. However, as a gesture of goodwill, we'd be happy to offer you a discount on a replacement hose.
If you'd like to discuss this further or take us up on this offer, please email us at info@t-hose.co.uk, and we'll be happy to help. Hannah@T-Hose
Found product from online reviews…
Found product from online reviews and it was simple to order and delivery was very quick. Looks robust, love the brass connections and it performs very well.
26. heinäkuuta 2026
Vastaus yritykseltä T-Hose
Hi Leslie,
Thank you for your great feedback!
We're delighted to hear you found us through online reviews and that you're happy with the ordering process, quick delivery, and product performance. It's great to know you appreciate the quality and design.
Thank you for choosing T Hose, and we hope you continue to enjoy your product. Hannah@ T Hose :)
As an elderly customer,Excellent…
As an elderly customer,Excellent service speed of ordering to delivery, excellent quality, good value ,
appreciated video,
Thank you
26. heinäkuuta 2026
Vastaus yritykseltä T-Hose
Hi Pauline,
Thank you for your lovely feedback!
We're delighted to hear you're happy with the service, quality, value, and the video content. We really appreciate your support and are pleased you had such a positive experience.
Thank you for choosing T Hose!
Hannah@ T Hose :)
Vastaus yritykseltä T-Hose
Hi Daphne,
Thank you for your feedback!
We're pleased to hear you were happy with the quick delivery and the updates provided throughout your order. Keeping our customers informed is really important to us.
We appreciate your support and hope you enjoy your T Hose products. Hannah@ T Hose :)
Extremely pleased with the quality of…
Extremely pleased with the quality of the product- reaches parts of my garden that have never been reached before!!!!!
31. heinäkuuta 2026
Vastaus yritykseltä T-Hose
Hi Stephen,
Thank you for your fantastic feedback!
We're delighted to hear you're so pleased with the quality of the product and that it has helped you reach areas of your garden that have been difficult to clean before. It's great to know you're seeing such positive results.
We really appreciate your support and hope you continue to enjoy using T Hose products. Hannah@T Hose :)
Great product & customer service
Great product, does exactly what it promises and after years of putting up with kinks and faffing around winding my old hose up on to a reel that didn't fancy holding a coiled up hosepipe, this one is a dream!
Plenty long enough as well when expanded (reaches from the back of my house to the bottom of my drive at the front) but shrinks back to a manageable size for storing.
Had a small issue with it but Hannah responded within an hour or so and had a replacement with me within less than 48 hours - brilliant customer service!
21. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä T-Hose
Hi Jamie,
Thank you so much for taking the time to leave such fantastic feedback!
We're delighted to hear that you're loving your HYDRO hose and that it has made such a difference compared to your old setup. It's great to know the length works perfectly for your needs while still being easy to store away when not in use.
Providing excellent customer service is something we take great pride in, so it's wonderful to hear your experience reflected that.
Thank you again for your kind words and support. We hope you continue to enjoy using your HYDRO hose! Hannah@ T Hose :)
Excellent product
The hose arrived as promised. It was very well packaged and this was intact.
The hose and the brass accessories were in excellent condition and of a substantial construction.
Once the hose was connected to my exterior tap there were no leaks from any of the fittings or the hose.
Compared to a traditional plastic hose, the Tuf-Hose is lightweight and doesn't kink in use and it's easy to transport around the garden. It is also easy to stow when not in use.
My only issue with the Tuf-Hose is it's external material which is developing snags as it is pulled around the garden whilst watering the plants.
Having said the above I have already recommended the Tuf-Hose to family.
25. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä T-Hose
Hi David,
Thank you so much for taking the time to share such detailed feedback!
We're delighted to hear that your Tuf-Hose arrived safely, was well packaged, and that you're pleased with the quality of the hose and brass fittings. It's great to know you've found it lightweight, easy to move around the garden, kink-free, and simple to store compared to a traditional hose.
We really appreciate you sharing your comments regarding the outer material and the snags developing during use. Feedback like this is incredibly valuable and will be passed on to our team as we continue to look for ways to improve our products.
Thank you also for recommending the Tuf-Hose to your family — we truly appreciate your support. We hope you continue to enjoy using it! Hannah@ T Hose :)
Excellent T-Hose is a Brand Leader
We have bought T-Hose in recent years having tried a number of makes and T-Hose surpasses all other brands we have used. The quality of the hose itself together with the solid brass connectors adds to a robust feel to the product. On the occasion of a leak the customer service was superb, a no quibble replacement and an instant response from Hannah. The T-Hose is a superb product which I would strongly recommend.
10. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä T-Hose
Hi Alan,
Thank you for your fantastic feedback!
So delighted to hear that T-Hose has exceeded your expectations and that you’ve been impressed with the quality, durability, and design of the product. It’s also great to hear that I was able to provide the quick and helpful support we aim for.
We really appreciate your recommendation and continued support. Thank you for choosing T-Hose! Hannah@Hydro :)
My new hose ruptured after one use so I…
My new hose ruptured after one use so I got in touch with customer service. I got a quick response and following me sharing a video of the rupture, T Hose provided me with a replacement hose straight away. I appreciated the friendly and courteous manner of the staff member, Hannah and hopefully my new hose will outlast it's predessor.
16. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä T-Hose
Hi Douglas, thank you so much for your feedback!
So sorry to hear there was an issue with your original hose, but so pleased that I was able to assist and get a replacement arranged for you quickly.
We really appreciate your kind words about our service and hope your new hose gives you many years of reliable use. Hannah@ T Hose :)
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