We are very happy with our solar power installation. The team at Switch Together took use through the whole process start to finish. Their engineers were friendly, explain everything and completed the... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
From start to finish I felt confident in the company and product knowing that it was endorsed by my local council. There was no pressure to have anything that I didn’t want. Transparency was good thro... Näytä lisää
Yritys on vastannut
Clean and tidy installers. Survey got the number of possible panels wrong but that was a minor issue in the grand scheme of things. Discussion about system size and cable route was good with all tea... Näytä lisää
Yritys on vastannut
Installation was very efficient. Scaffold took only about 2 hours on one day. Installation of the panels, cabling, battery works were all completed include all the test and commission on another fu... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Switch Together makes it easier for households to take up renewable energy and make more sustainable choices at home. We use expert guidance and the power of group buying to help people access fair, competitive prices on products like solar panels, battery storage and other low-carbon technologies. Our approach is simple. We bring communities together, assess demand, and run a competitive process with carefully vetted suppliers. By buying together, households benefit from better value, clearer information and a more straightforward journey — without the pressure or complexity that can often come with home energy decisions. From the moment you register your interest, our team is there to guide you. We explain how the scheme works, what’s involved, and what to expect at each stage, so you can make an informed decision that’s right for your home. There’s no obligation to proceed, and you stay in control throughout. We work with trusted installers who meet recognised industry standards, and we’re transparent about pricing, timelines and next steps. Our goal is to remove barriers, build confidence and help more people switch to cleaner energy — simply, fairly and together. At Switch Together, sustainable choices shouldn’t be complicated. They should be accessible, supportive and built around real people and real homes.
Yhteystiedot
21-22 Great Sutton Street, EC1V 0DY, London, Yhdistynyt kuningaskunta
- support@switchtogether.co.uk
- switchtogether.co.uk
4,5
Erinomainen
6 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good service
Good service, all staff contacted were very polite explaining details as we progressed. Excellent price.
22. huhtikuuta 2026
Vastaus yritykseltä Switch Together UK
Hi Christopher,
Thank you for taking the time to share your experience. We're delighted you felt supported and had a good journey with us. It's also great to know that you felt we delivered a good price for the installation.
Thank you for placing your trust with Switch Together, it means a great deal to us.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Very efficient and a great price
22. huhtikuuta 2026
Vastaus yritykseltä Switch Together UK
Hi Peter,
Thanks so much for your message. It’s wonderful to know that you had a great experience with Switch Together and that you were pleased with the price. We’re proud to have earned your trust.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
You delivered a very good and very…
You delivered a very good and very reasonable solar PV system. The price was almost 50% lower than other quotes I had received and made installing solar and battery affordable for me.
22. huhtikuuta 2026
Vastaus yritykseltä Switch Together UK
Hi Paddy,
Thanks so much for your feedback. It’s brilliant to hear the pricing made solar energy possible for your home. We know that affordability is often the biggest barrier, so it’s a real win to know the scheme delivered on both quality and value.
Enjoy your new setup!
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together
Very good price very efficient…
Very good price very efficient installation and good staff
22. huhtikuuta 2026
Vastaus yritykseltä Switch Together UK
Dear Philip,
Thank you for your kind review!
It's great to read that you had such a smooth and satisfying experience from start to finish. Truly, this is what we wish for all of our participants.
Congratulations on your newly installed system! Here is to many years of sunshine and savings!
Kind regards,
Switch Together Team
Very easy and very helpful
Very easy and very helpful. No issues.
SES solar were very helpful and easy to talk to. Job was completed without any issues. No disruption. Would recommend to anyone
22. huhtikuuta 2026
Vastaus yritykseltä Switch Together UK
Hello,
It's delightful to hear that the whole experience felt easy, efficient, and positive from start to finish. Special thanks to you for highlighting SES's professionalism in your feedback. We will be sure to forward this compliment to them.
Switch Together's goal is to make solar energy as accessible and straightforward as possible, so it’s wonderful to know we delivered that for you. Also, we truly appreciate your recommendation, so thank you. This means a great deal to us!
Should you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
All the best,
Switch Together Team
Vastaus yritykseltä Switch Together UK
Hello there,
Thank you for your feedback!
We’re so pleased to hear you had a great experience throughout the entirety of our scheme, and we hope you will enjoy the advantages of your newly installed system for many years to come.
Please let us know if you have any queries or concerns in the future. You can reach us at support@switchtogether.co.uk or 0800 014 8851 during office hours (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Switch Together Team
All work donee on time good standard
17. huhtikuuta 2026
Vastaus yritykseltä Switch Together UK
Dear Val,
Thank you for taking the time to leave us a review.
It is great to know that all the installation work was completed promptly and according to plan. We hope that you are now enjoying the benefits of your newly installed system!
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
All the best,
Switch Together Team
I found my experience with Switch…
I found my experience with Switch Together UK to be superb. What a great idea. I had a letter via our local council and I am so pleased I took up the offer and are extremely pleased with the excellent service I received. Thank you so much
22. huhtikuuta 2026
Vastaus yritykseltä Switch Together UK
Dear Peter,
Thank you for this lovely review!
It's wonderful to read and to know that you had such a great experience with us throughout the scheme.
Your positive experience reflects the professionalism, dedication, and care of the teams involved in your installation.
We’re delighted that you chose a sustainable energy solution, and we hope you continue to enjoy the many benefits of your new solar system for years to come! Here is to sunshine and savings!
Lastly, please don't hesitate to reach out to us in case of a query or concern. We are here to help.
All the best,
Switch Together Team
Expect a few problems!
It’s fair to say our installation experience was extremely stressful and not good! Whatever could have gone wrong did! It took approximately 7 weeks to correct the issues with the installation, which resulted in an approximate 7 week delay before the solar system was fully operational. Now it’s operational we are pleased, however, personally, these issues resulted in a complete lack of trust and confidence in the workmanship.
5. helmikuuta 2026
Vastaus yritykseltä Switch Together UK
Dear Mrs Porter,
Thank you for sharing your feedback with us.
We’re very pleased to hear that you are ultimately pleased with the completed work. At the same time, we sincerely regret the delays and issues you experienced following the installation process.
We understand that situations like this can create uncertainty. We hope, however, that the warranties provided with the installation, together with the continued support of the installer and any assistance we can offer in the future, will give you confidence and peace of mind moving forward.
Rest assured, I have also sent your feedback to our team to further investigate. This means that it will be reviewed by the appropriate team so that our scheme processes can be improved for future reference. Please note that this feedback is not responded to but rather used for enhancing our scheme from a customer perspective.
Thank you once more for this detailed feedback, which we noted and value. Please be reassured that should you have any queries or concerns in the future, please feel free to contact us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm), and we will be happy to help.
Kind regards,
Switch Together Team
Great experience
Although the installation had a few issues, the initial set-up and organisation, followed by a great price by Switch Together were really good.
31. tammikuuta 2026
Vastaus yritykseltä Switch Together UK
Dear David,
Thank you for this wonderful review!
We are glad that you found the scheme worthy to proceed with despite the hiccups during the installation. We do hope these were all smoothed out promptly.
Indeed, Switch Together is all about making solar PV and battery storage systems accessible for a competitive price, so we’re very happy to read that we achieved that for you.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm). We are always happy to help!
All the best,
Switch Together Team
Overall pleased with outcome.
Overall pleased with outcome.
Team fitting panels and electrics very good
Communications from LMF not as good as could be making experience more stressful than need be and perhaps design suboptimal as a result.
SEG seems a bit convoluted too but hoping to get approval.
22. huhtikuuta 2026
Vastaus yritykseltä Switch Together UK
Hello There,
Thank you for sharing your honest experience with us.
We are glad to hear that the scheme has been overall pleasant and that the installation was completed accordingly. However, we regret that the communication from the installer did not meet your expectations.
Regarding your SEG, the energy provider usually asks for three documents to set this up. The final invoice, the MCS certificate and the DNO approval. These are all sent to you via the installer as part of your handover package. If you have not received these yet, please reach out to LMF for more information.
If you have already received this, then we wish all goes well with setting up your tariff, and we hope that you can enjoy the benefits of your newly installed system for many years to come.
Rest assured, we're also available in case of a query at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm) or at 0800 014 8851. We are always happy to assist you!
All the best,
Switch Together Team
Installation was very efficient
Installation was very efficient. Scaffold took only about 2 hours on one day. Installation of the panels, cabling, battery works were all completed include all the test and commission on another full day.
And then lastly, connect the system to home router, and install the app, and necessary registration and login,
and walk-through the system, were all done on that same day.
28. maaliskuuta 2026
Vastaus yritykseltä Switch Together UK
Dear Siu Kei,
Thank you for this lovely review!
It's wonderful to know that you had a smooth and efficient experience with the recommended installer. Truly, this is the journey that we wish for all of our participants.
Congratulations, also, on your newly installed system. We hope you enjoy the numerous benefits it provides, from energy savings to contributing to a greener environment!
If you have any questions or need assistance in the future, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm). We will be happy to assist you.
All the best,
Switch Together
All seemed good 👍
All seemed good 👍. One or two minor issues after installation but resolved promptly.
28. huhtikuuta 2026
Vastaus yritykseltä Switch Together UK
Dear Graeme,
Thank you for your review!
We are glad that you are overall satisfied with our scheme despite some minor issues following your install.
It is great to read that these have been resolved quickly. Here is to many happy years of sunshine and savings then!
Should you have any questions or concerns in the future, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm). We are here to assist you!
All and only the best,
Switch Together Team
Vastaus yritykseltä Switch Together UK
Dear Robert,
Thank you for taking the time to write us a review, and congratulations on your newly installed system!
While we are sorry that the problem wasn't resolved as promptly as you wished, we do hope it has now been resolved accordingly and completely.
If not, or if you have different queries for us, please feel free to reach out directly at 0800 014 8851 or by email at support@switchtogether.co.uk. We would be happy to assist you!
Kind regards,
Switch Together Team
Process took far too long
Process took far too long. I had to gee things up. Initial quotation was via a software package which was in light grey wording so hard to read. Wrong panels delivered so had to make a hurried decision and to have a panel where I didn't want one. 7% estimated yearly increase in electricity cost was too high at the time. SP took ages to give me a MPAN number; in fact, I'm still exporting to the grid for no payment. I've submitted a complaint to SP. Estimated payback period based on energy only so did not take into account what I call 'the cost of money' to finance the panels. Unbeknown to me, I had to pay SP £400 due to my distance from a substation and they limit what I can sell back - if I ever get that far. That's not the installer's fault but can't recall if this eventuality was mentioned in the quotation, though could be wrong.
28. huhtikuuta 2026
Vastaus yritykseltä Switch Together UK
Dear Mr Harris,
Thank you for taking the time to share your honest feedback.
We’re sorry to hear that the process felt lengthy and at times difficult to follow, particularly where the information provided was not always easy to read.
Unfortunately, one of the drawbacks of the group-buying scheme is that it can take up to 6-8 weeks for the installer to contact you following the acceptance of the recommendation. However, this is because they wish to focus on every participant as diligently as they can. Still, I appreciate that the wait may have felt too long at times, and we are glad that taking matters into your hands proved to be successful.
We also understand your frustration regarding the last-minute revision to the panel layout. While unforeseen adjustments can occasionally occur during installation projects, we appreciate your patience and understanding regarding this last-minute change. We nevertheless hope you are pleased with the final result of your installation.
Regarding your experience with SP, your energy provider, we equally understand how disappointing the delays must have been. Unfortunately, as they operate independently, we have no influence over their assessment timelines or their terms and conditions. Even so, we regret that this situation contributed negatively to your overall experience. I hope that you have now received your MPAN accordingly, and you can enjoy both the savings and the earnings that the panels can provide you.
Thank you once more for this detailed feedback, which we noted and value. Please be reassured that should you have any remaining queries or concerns, or have them in the future, please feel free to contact us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm), and we will be happy to help.
Kind regards,
Switch Together Team
The installation was great
The installation was great. Sorting out app and SEG was on the slow side.
22. huhtikuuta 2026
Vastaus yritykseltä Switch Together UK
Dear David,
Thank you so much for writing us a review!
We are happy to hear your installation went well, and we thank you for your kind words, despite the waiting time around the solar app and the SEG.
We do hope these are all sorted now, but should you need assistance or advice in the future, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm). We would be happy to help you.
Lastly, but just as importantly: many happy years of sunshine and savings to you!
Kind regards,
Switch Together Team
Great service from start to finish and…
Great service from start to finish and would not hesitate to recommend this team of people - from the initial assessment to the installation they worked in an intelligent and responsive manner.
22. huhtikuuta 2026
Vastaus yritykseltä Switch Together UK
Dear Clare,
Thank you for this glowing review and your recommendation!
We are thrilled to hear that you had such a positive experience with our scheme and the winning installer.
We strive to make the process as smooth as possible for our customers. We are therefore very happy that you found the installation team responsive and easy to work with.
Thank you once more for choosing Switch Together. We truly appreciate the opportunity to be a part of your sustainable energy journey.
All the best,
Switch Together Team
Good communication through the process
Good communication from the installers and all working well.
Price was significantly cheaper through the scheme than direct purchase options...
22. huhtikuuta 2026
Vastaus yritykseltä Switch Together UK
Dear Brian,
We're happy to hear that you experienced good communication with the installers and that everything is working well.
Saving you money through the scheme while ensuring everything works perfectly is exactly what we aim for. Thanks for choosing us!
We hope you enjoy the many benefits that the solar system will offer.
Kind regards,
Switch Together
Installation went very well... but___
Installation went very well, however the post-installation briefing was not adequate and didn't really happen until several weeks after installation.
10. maaliskuuta 2026
Vastaus yritykseltä Switch Together UK
Hi John,
Thank you for your review. We are glad to hear that the actual installation went smoothly and that your system is now in place. We aim for every part of the process to be as seamless as the physical setup, so we appreciate your honest feedback regarding the post-installation briefing.
While it's a pity the walkthrough didn't happen as promptly as it should have, we hope you are now fully confident in operating your new setup. If not, please contact us directly at 0800 014 8851 or by email at support.solarbattery@switchtogether.co.uk so that we may assist you further.
Generating your own clean energy is a fantastic milestone, and we are proud to have helped you reach it. Thank you for choosing Switch Together to start your solar journey. Here's to plenty of sunshine and lower energy bills.
Kind Regards,
Switch Together
Solar panels installation …
Very well organised scaffolding arrived and was collected on time. The panel fitters were good, just a little untidy leaving cable ties etc in our gutters The electrician was very good installed the battery etc where we needed them
Our main problem now is we have no confirmation of the components garentee and no feed in tariff from our supplier
2. maaliskuuta 2026
Vastaus yritykseltä Switch Together UK
Hi George,
Thank you for your review. We're glad to hear that you are pleased with the installation overall.
We have noted your comments regarding the cable ties and the paperwork. Regarding your guarantees and Smart Export Guarantee (SEG) application, please reach out to your installer directly, as they are responsible for providing the final handover pack containing your warranties and the MCS certificate required for your feed-in payments. If you have already reached out to your installer, you can also contact us directly by emailing support.solarbattery@switchtogether.co.uk or calling us on 0800 014 8851 and we will be happy to help.
Thank you for choosing Switch Together to help you transition to solar. Once those final bits of admin are settled, you'll be able to fully enjoy the rewards of your new battery storage and solar system.
Kind Regards,
Switch Together
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.