Submitted a redemption on September 16th. Over a month later it is still pending. Their customer service doesn't respond. I canceled the redemption and resubmitted which I'm now realizing was a mist... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I would give it zero stars if it was an option. Initially waited 2 months for redemption when I was instructed to try a different redemption type. Did so and was contacted by support that I should n... Näytä lisää
So I finally received my 3 cash outs. I made 1) $500 withdrawal on July 20, 2026 2) $770 withdrawal on July 30, 2026 3) $140 withdrawal on August 5, 2025 Received the 500 and 140 together on... Näytä lisää
I have been waiting since July 30 for my $160 redemption. I have been giving the same generic response. I am reporting SweepLasVegas. I will not stop until they are shut down. They are moving just lik... Näytä lisää
Tiedoksesi
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I purchased a $60 package with 150…
I purchased a $60 package with 150 Sweepstakes Coins and received an additional 20 Sweepstakes Coins through a valid referral bonus. I played fairly and increased my balance to about $162. As soon as I requested my redemption, my account was blocked without a clear explanation. I lost access to my account, my balance, and my winnings. At the very least, I expect a refund of my $60 deposit. Very disappointing experience.
Would give no stars if I could…
Would give no stars if I could honestly, first lied about withdrawals being instant, so I deposited 20$ and ended up flipping it to 120$ and withdrew on the Sunday of last week, it is now Wednesday and I still have nothing. Decided to cancel it and play with my money and lost everything. Stay far away from this terrible casino
Waited nearly 3 months for a redemption…
Waited nearly 3 months for a redemption but never received and kept getting the same bullshit from their support which I contacted several times, they were sorry but rest assured it would be coming. I waited 6 weeks for my first redemption and the 2nd one never came. Don't waste your time or money
Placed a redemption 7/25
Placed a redemption 7/25. Got canceled 7/26 (couldn’t do crypto redemption). ACH Redemption re submitted 7/26 at 6am.
Almost 4 business days have passed and no timeframe provided for redemption. Emails sent every day and the finance team confirmed my redemption was all right and would get processed. No one is answering me, and not a single person can provide me the timeline for redemption approval.
I’ve never seen a site have such long redemption times and poor customer service. I would stay away form this site until they fix their redemption issues!
Pending Redemption pt. 2
Been waiting 2 weeks for my crypto redemption. I was fully verified long before I submitted.
The last contact I had was about 5 days ago, when I reached out to support via email and was asked to send over a copy of my ID for the Finance Team which I did.
Now I’m waiting for finance team to get back to me.
I hate drama and have never written a review in my life prior to this experience, I just want the money I’m owed. That’s it, that’s all.
If and when this is rectified, I have no problem playing on the platform but I need to be sure I’ll be paid when I win.
Terrible
Terrible. Never payout. Gives runarounds in emails, you kyc verify and then they ask you for more information. STAY AWAY
This is by far the worst site ever
This is by far the worst site ever. I withdrew a 120$ on July 1st here it is July 26th and my redemption is still processing. Wtf? I emailed them multiple times and all they say are they are processing it or don’t even respond . If I could rate this site a 0 I would don’t deposit any money into this site you will not get it back. Scam site
They Never Pay
Checked this site out after reading reviews from some of the social casino review sites. This site seemed to be great, had a good catalogue of games, some really great deals (200% bonus sometimes), and actually had 1x playthrough which for some reason is rarer in the newer social casinos popping up.
I bought a pack and then played through and put a redemption in. The next day a better deal came crop so I bought another one and put another redemption in.
Well that was may 24th and 25th and they are still stuck as pending. I’ve contacted support a few times and they say they’re just so bogged down by how many redemptions there are but that they’ll get to it and it’s in the queue. I contacted them again yesterday and they said their 2 month wait is unusual and they’d contact their finance department to get to the bottom of it. Well we’ll see, I’m not expecting anything and think these will be pending forever until the site shuts down.
I’ll update if a miracle happens and the way actually pay out.
THEY DONT PAY REDEMPTIONS!!
I have been waiting on a redemption since June 23rd. I have contacted customer service several times, with them promising that I will receive my redemption soon and apologizing for the wait, I even purchased more SC in good faith and submitted another redemption…still no pay outs! I will be following up with BBB and whomever else. This platform has a 24H period it claims for payment processing… I guess they meant 24 months! I will be taking whatever steps necessary to get my money! I don’t care if I spend more taking this to court!
UPDATE- August 3rd and my redemption was initially place on June 23rd…STILL NO REDEMPTION! I cancelled my redemption after reading that a cryptocurrency redemption is processed faster. How about I got a response from the finance team in less than three hours stating that I couldn’t redeem via crypto because I didn’t make the purchase with crypto and they cancelled my redemption. So the big question was how is it that I got a response in two hours when I redeemed with the wrong payment type but haven’t gotten a response informing me of why my redemption hasn’t been paid when I made it with the correct method, literally being ignored for over a month and only receiving generic responses. I finally got a response a couple days later stating I would be paid this week. We shall see! If not I will be contacting the Delaware Department of Justice Consumer Protection Unit and the BBB! I’ll keep you posted!
UPDATE- FINALLY RECEIVED MY REDEMPTION AFTER 6 WEEKS OF BACK AND FORTH! Never playing there again! I do not want that hassle!
Sweeplasvegas will NOT payout when you…
Sweeplasvegas will NOT payout when you win! They take your $$ happily, but if you win and request payout, they say 7-10. It's been 14 days since first payout request of only $100. The 2nd payout request is $350! All they say is "your request has been submitted and is up for review". Has anyone else had this experience with this site???
Send me my money!!!!!
So far, they get a 1-star review. I enjoyed this casino initially for its variety of games and providers, and a few decent SC deals. I made a purchase on 7-4-26 and subsequently cashed out $200 on the same day (Transaction ID 646854 7/4/26 19:42). I was verified within 24 hours, and now 19 days later I am still waiting on my money. I also sent my husband a referral link the same day, and they claim he either didn't use my link or removed the referral code when signing up, both of which are not possible, he wouldn't have known about SweepLV had I not sent him the link, and I've shared plenty of referral links for other sites with him and he has never once "removed a referral code.' They just don't want to give me my referral bonus. I've contacted customer service and was told to just wait longer. How much longer? I see other people in FB groups have been waiting since May!
Edited to add: it took 3 months, 14 days, and 28 emails of begging but I finally got my money. DO NOT SPEND YOUR MONEY HERE. DONT EVEN PLAY HERE. THEY ARE THE SCAMMIEST OF SCAMMERS!!! YOUVE BEEN WARNED!
How is this site legally able to do…
How is this site legally able to do business in the states? If I di t get my redemption. The attorney general will be hearing of this.
I had my account closed due to me…
I had my account closed due to me having “duplicate” accounts. I am livid! They will not be processing my $300 redemption.
I think some of the reviews are a lil unfair
So don't get me wrong, I hate waiting for payouts. However, I DIDI receive my payout from them via crypto* with no problems. Other than the amount of time which was 20 days (requested July 2, received July 22nd). I contacted support and they replied everytime within 24 hours.
*IMPORTANT- I'm going to put this here because I couldn't find the info on the website and I wish I would have known this in the first place. When you choose crypto withdrawal you do not put your crypto address right away. You make the request and once it goes through you will eventually receive an email from "triple-a" where you then give your wallet info. I received my withdrawal via PYUSD in less than a minute after getting that email.
Other things to note. The 1st purchase packages are very generous and the games were hitting good for me.
So people saying they don't pay, this was not the case for me. Just took a long time. I would recommend choosing crypto option as ACH appears to be more problematic.
Have yet to get paid after 2 and a half…
Have yet to get paid after 2 and a half weeks of having a pending withdrawl of 180$
I live in an apartment unit with the…
I live in an apartment unit with the same building address as others. Apparently someone else also signed up because my redemption was blocked. This is 100% a strategized denial, any other casino with an issue would outright deny you the capability of making an account if you were unable to redeem from the start.
If I could give 0
If I could give 0, I would definitely give it a 0!! Requested the redemption on June 13! It is now July 19! Keep sending me the same email over and over. It’s bogus!! DO NOT WASTE UR TIME OR MONEY ON THIS SCAM of a “casino”
I wish I would have read all these…
It has been 43 days and still no freaking redemption. This is ridiculous.
I wish I would have read all these reviews before putting money into this casino. I've never had to wait this long for a redemption before. I understand it's the weekend now so I'll give it the benefit of the doubt but if I don't have my redemption by tomorrow evening my review is staying at one star. If I receive the redemption I'll update my review thanks.
Still Waiting for My Winnings
I redeemed my winnings from Sweeps Las Vegas on July 4, and I still have not received my payout. It's now been weeks, and my redemption has been sitting in "Pending" the entire time with no explanation.
I've reached out for information, but the lack of communication and the excessive wait have been extremely frustrating. If you're going to offer cash redemptions, they should be processed within a reasonable timeframe or, at the very least, customers should be kept informed about delays.
Based on my experience, I cannot recommend Sweeps Las Vegas. Having your winnings tied up indefinitely without any clear timeline or meaningful support is unacceptable. I hope they improve their redemption process and customer service so other players don't have the same experience.
Scam stay away!!!
They wont let you redeem!!! Stay away!!!
Infact everyone I know of has issues redeeming in this site.
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