Swanson UK & Europe Arvostelua 

483
•
TrustScore 2/5 tähteä

2,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 2/5 tähteä

I placed my first order at Swanson, the order came quick and no problems. BUT in my parcel they had send me a big PLASTIC cup, with PLASTIC lid and a PLASTIC straw, containing a silly sample of some e... Näytä lisää

Saanut 1/5 tähteä

AVOID!! Same as other peoples experiences below, estimated delivery was 8th November to 30 November, never arrived. Had an automated email saying to wait another 7 days due to covid. Still no item... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

Updated 1.5 months later: I have waited 3.5 months, and finally my order has been delivered! Original review follows: I'm still waiting for my order SWO-742554-3521EN-NL to be delivered. It's been 2... Näytä lisää

Saanut 1/5 tähteä

Not received product. Several emails sent but no response from Swanson just an automated msg. Apparently the package was shipped on 15/07/2020. Using covid as an excuse in the fake response msg. Web... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kunto- ja ravitsemuspalvelu

Erilaisten ulkoisten lähteiden tuottama tieto

We’ve been developing targeted nutritional formulas since 1969, to share the best possible health and value with our friends and families around the world.


Yhteystiedot

2,0

Välttävä

TrustScore 2/5 tähteä

483 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,0

Kaikki arvostelut

(483)

0 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 3/5 tähteä

Placed my order back in July…

Placed my order back in July 20!!!.....order was allegedly dispatched back in early August however, despite regular emails to Swanson International, informing them that I have yet to receive my order, I am STILL WAITING my item and it's now the beginning of October.

I have emailed twice in the last fortnight and received no reply from them, I will be contacting my bank before long, to get my money back.....I fully appreciate and understand that companies and businesses, couriers, etc are all slower than normal due to Covid-19 globally but this is a joke and when the estimated delivery date is August 24/27th and it's gone way over that now, then something clearly isn't right!.

1. lokakuuta 2020
Oma-aloitteinen arvostelu
Swanson UK & Europe-logo

Vastaus yritykseltä Swanson UK & Europe

Dear Valued Swanson Customers,

We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk. 

We would like to inform you of the following:

As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk.   Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values.  As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.

Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk.  Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .

We will take immediate action to solve every case.
 
We truly appreciate your understanding!

Regards

Swanson Europe Team

Saanut 4/5 tähteä

Never received my order

Following my comments, I was surprised to be contacted and given a full refund and an explanation, it appears Swanson were initially unaware of my order problem, based on their response once they discovered the issue with the order I feel very satisfied with the outcome

30. syyskuuta 2020
Oma-aloitteinen arvostelu
Swanson UK & Europe-logo

Vastaus yritykseltä Swanson UK & Europe

Hello Martin. Thank you for your valuable feedback, we are very sorry to hear this. Increased demand for health products, reduced warehouse staff availability (due to illness or self-isolation) and extended postal processing/transit times have culminated in an overall increase in delivery times. I have checked and unfortunately your order is now considered to be lost so we will process a full refund for you shortly. We have also contacted you separately by email to provide further information. Kind regards, Swanson.co.uk Customer Services.

Saanut 1/5 tähteä

Placed order on the 4th August 2020

Placed order on the 4th August 2020. Nothing received and was refunded by PayPal 30th October 2020.

30. syyskuuta 2020
Oma-aloitteinen arvostelu
Swanson UK & Europe-logo

Vastaus yritykseltä Swanson UK & Europe

Dear Valued Swanson Customers,

We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk. 

We would like to inform you of the following:

As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk.   Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values.  As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.

Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk.  Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .

We will take immediate action to solve every case.
 
We truly appreciate your understanding!

Regards

Swanson Europe Team

Saanut 1/5 tähteä

Missing package

I have ordered a product on 9th of july and the package still hasent arrived and today is 30th of september already. I have sent them an email on which they responded within a day, but the second mail i have sent was ignored. Still waiting for my parcel, dont know where my money is so.... 1/5

30. syyskuuta 2020
Oma-aloitteinen arvostelu
Swanson UK & Europe-logo

Vastaus yritykseltä Swanson UK & Europe

Dear Valued Swanson Customers,

We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk. 

We would like to inform you of the following:

As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk.   Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values.  As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.

Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk.  Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .

We will take immediate action to solve every case.
 
We truly appreciate your understanding!

Regards

Swanson Europe Team

Saanut 5/5 tähteä

Best products

Ottimo servizio sia come customer care sia come consegna molto precisa e puntuale! Ottimi prodotti ad un prezzo eccellente,

28. syyskuuta 2020
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I have never received good

I have never received good. Tried to contact the company and except automated email there is no response. Customer service line doesn’t work ( the message is to call between Mon-Fri in certain hours) and when I called within stated goes it says it’s closed.
Simply unacceptable.

28. syyskuuta 2020
Oma-aloitteinen arvostelu
Swanson UK & Europe-logo

Vastaus yritykseltä Swanson UK & Europe

Dear Valued Swanson Customers,

We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk. 

We would like to inform you of the following:

As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk.   Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values.  As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.

Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk.  Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .

We will take immediate action to solve every case.
 
We truly appreciate your understanding!

Regards

Swanson Europe Team

Saanut 1/5 tähteä

I haven't received my package.

I haven't received my package.
This is a scam site. Incompetent and untrustful domain. Zero point from me because I had terrible experience.

26. syyskuuta 2020
Oma-aloitteinen arvostelu
Swanson UK & Europe-logo

Vastaus yritykseltä Swanson UK & Europe

Dear Valued Swanson Customers,

We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk. 

We would like to inform you of the following:

As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk.   Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values.  As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.

Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk.  Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .

We will take immediate action to solve every case.
 
We truly appreciate your understanding!

Regards

Swanson Europe Team

Saanut 1/5 tähteä

No order delivery No response from the company

I've never received my order. Order was placed two months ago and company sends auto-responce to all inquiries regarding the order status/issue. No actual customers support service. Sent multiple emails with no response.

26. syyskuuta 2020
Oma-aloitteinen arvostelu
Swanson UK & Europe-logo

Vastaus yritykseltä Swanson UK & Europe

Dear Valued Swanson Customers,

We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk. 

We would like to inform you of the following:

As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk.   Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values.  As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.

Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk.  Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .

We will take immediate action to solve every case.
 
We truly appreciate your understanding!

Regards

Swanson Europe Team

Saanut 1/5 tähteä

I've been dealing with Swanson for…

I've been dealing with Swanson for years, so the fact that I still havn't
received my last order is probably down to a combination of Post/Courier/
COVID-19. If it ever turns up I will let you know. As it hasn't so far then a refund would be nice.

26. syyskuuta 2020
Oma-aloitteinen arvostelu
Swanson UK & Europe-logo

Vastaus yritykseltä Swanson UK & Europe

Dear Valued Swanson Customers,

We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk. 

We would like to inform you of the following:

As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk.   Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values.  As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.

Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk.  Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .

We will take immediate action to solve every case.
 
We truly appreciate your understanding!

Regards

Swanson Europe Team

Saanut 1/5 tähteä

I ordered on the 29 July and I still…

I ordered on the 29 July and I still haven't received my order. Worst service ever. I have emailed several times but just get an automated reply. No answer to phone calls either. I believe this is a scam company. DO NOT BUY FROM THIS COMPANY.

26. syyskuuta 2020
Oma-aloitteinen arvostelu
Swanson UK & Europe-logo

Vastaus yritykseltä Swanson UK & Europe

Dear Valued Swanson Customers,

We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk. 

We would like to inform you of the following:

As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk.   Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values.  As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.

Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk.  Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .

We will take immediate action to solve every case.
 
We truly appreciate your understanding!

Regards

Swanson Europe Team

Saanut 1/5 tähteä

WHERE ARE MY POLLEN CAPSULES?

Waited, waited, waited... Then received an incomplete order.
Where is my POLLEN????

21. syyskuuta 2020
Oma-aloitteinen arvostelu
Swanson UK & Europe-logo

Vastaus yritykseltä Swanson UK & Europe

Dear Valued Swanson Customers,

We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk. 

We would like to inform you of the following:

As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk.   Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values.  As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.

Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk.  Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .

We will take immediate action to solve every case.
 
We truly appreciate your understanding!

Regards

Swanson Europe Team

Saanut 1/5 tähteä

No package I lost my money

No package I lost my money and no answer for my messages. Beware this company, in my opinion they steal money. Not too long ago I did order in Swanson Europe and was no problems and package was on time but Swanson Uk is different company just symilar name.

18. syyskuuta 2020
Oma-aloitteinen arvostelu
Swanson UK & Europe-logo

Vastaus yritykseltä Swanson UK & Europe

Dear Valued Swanson Customers,

We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk. 

We would like to inform you of the following:

As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk.   Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values.  As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.

Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk.  Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .

We will take immediate action to solve every case.
 
We truly appreciate your understanding!

Regards

Swanson Europe Team

Saanut 1/5 tähteä

no one answered

17. syyskuuta 2020
Oma-aloitteinen arvostelu
Swanson UK & Europe-logo

Vastaus yritykseltä Swanson UK & Europe

Dear Valued Swanson Customers,

We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk. 

We would like to inform you of the following:

As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk.   Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values.  As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.

Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk.  Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .

We will take immediate action to solve every case.
 
We truly appreciate your understanding!

Regards

Swanson Europe Team

Saanut 4/5 tähteä

excellent company

The product arrived intact, but a little late. However, I am satisfied with the purchase.

17. syyskuuta 2020
Oma-aloitteinen arvostelu
Swanson UK & Europe-logo

Vastaus yritykseltä Swanson UK & Europe

Hello Emiliano. We are very sorry to hear your order has not yet arrived with you. Increased demand for health products, reduced warehouse staff availability (due to illness or self-isolation) and extended postal processing/transit times have culminated in an overall increase in delivery times which has in turn caused a huge spike in customer enquiries. We have contacted you separately by email to provide further information on the status of your order. Kind regards, Swanson.co.uk Customer Services.

Saanut 1/5 tähteä

I ordered a year's supply of black…

I ordered a year's supply of black cohosh on 20/07/2020 ,was emailed to say my order had been dispatched on 01/08/2020 . As yet it has not arrived and despite me emailing many times I get the same automated message back. I know we live in uncertain times and life is difficult but ....I should have received my order by now . I've asked for a full refund - I await a reply !

16. syyskuuta 2020
Oma-aloitteinen arvostelu
Swanson UK & Europe-logo

Vastaus yritykseltä Swanson UK & Europe

Dear Valued Swanson Customers,

We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk. 

We would like to inform you of the following:

As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk.   Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values.  As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.

Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk.  Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .

We will take immediate action to solve every case.
 
We truly appreciate your understanding!

Regards

Swanson Europe Team

Saanut 1/5 tähteä

3 months later still not received !

3 months later still not received my item
I have sent 2 emails that I get responded by an automated service
No idea if I will ever receive my item I have gave extra time due to the pandemic I think over 3 months is very long !

15. syyskuuta 2020
Oma-aloitteinen arvostelu
Swanson UK & Europe-logo

Vastaus yritykseltä Swanson UK & Europe

Dear Valued Swanson Customers,

We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk. 

We would like to inform you of the following:

As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk.   Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values.  As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.

Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk.  Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .

We will take immediate action to solve every case.
 
We truly appreciate your understanding!

Regards

Swanson Europe Team

Saanut 1/5 tähteä

i ordered 3 month ego

i ordered 3 month ego, payment was taken but unfortunately I never recieved my order.

14. syyskuuta 2020
Oma-aloitteinen arvostelu
Swanson UK & Europe-logo

Vastaus yritykseltä Swanson UK & Europe

Dear Valued Swanson Customers,

We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk. 

We would like to inform you of the following:

As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk.   Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values.  As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.

Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk.  Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .

We will take immediate action to solve every case.
 
We truly appreciate your understanding!

Regards

Swanson Europe Team

Saanut 1/5 tähteä

Been waiting over 9 weeks for my order…

Been waiting over 9 weeks for my order to arrive. Complained twice on website, got a copy/paste reply that COVID is slowing down my order. We are all dealing with COVID, I’ve been patient, but no one else online takes 9 weeks to deliver an item labelled as ‘in stock’ on the website. I fully expect a similar ‘we’re dealing with COVID’ response under this.

13. syyskuuta 2020
Oma-aloitteinen arvostelu
Swanson UK & Europe-logo

Vastaus yritykseltä Swanson UK & Europe

Dear Valued Swanson Customers,

We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk. 

We would like to inform you of the following:

As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk.   Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values.  As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.

Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk.  Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .

We will take immediate action to solve every case.
 
We truly appreciate your understanding!

Regards

Swanson Europe Team

Saanut 1/5 tähteä

Bad service

Bad service, late delivery. Unreliable ....

12. syyskuuta 2020
Oma-aloitteinen arvostelu
Swanson UK & Europe-logo

Vastaus yritykseltä Swanson UK & Europe

Dear Valued Swanson Customers,

We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk. 

We would like to inform you of the following:

As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk.   Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values.  As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.

Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk.  Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .

We will take immediate action to solve every case.
 
We truly appreciate your understanding!

Regards

Swanson Europe Team

Saanut 1/5 tähteä

The worst service I have had in years

I ordered on 19th July and was told it had been despatched on 1st August. No goods delivered by mid August. I emailed and they said delivery by 28th August. We are now 12th September and still no delivery. You have had £35 of my money for two months and still no goods. If I ever get my delivery or a refund out of you, I will NEVER BUY ANYTHING FROM YOU AGAIN. Totally unacceptable.

12. syyskuuta 2020
Oma-aloitteinen arvostelu
Swanson UK & Europe-logo

Vastaus yritykseltä Swanson UK & Europe

Dear Valued Swanson Customers,

We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk. 

We would like to inform you of the following:

As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk.   Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values.  As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.

Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk.  Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .

We will take immediate action to solve every case.
 
We truly appreciate your understanding!

Regards

Swanson Europe Team

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin