I placed my first order at Swanson, the order came quick and no problems. BUT in my parcel they had send me a big PLASTIC cup, with PLASTIC lid and a PLASTIC straw, containing a silly sample of some e... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
AVOID!! Same as other peoples experiences below, estimated delivery was 8th November to 30 November, never arrived. Had an automated email saying to wait another 7 days due to covid. Still no item... Näytä lisää
Yritys on vastannut
Updated 1.5 months later: I have waited 3.5 months, and finally my order has been delivered! Original review follows: I'm still waiting for my order SWO-742554-3521EN-NL to be delivered. It's been 2... Näytä lisää
Not received product. Several emails sent but no response from Swanson just an automated msg. Apparently the package was shipped on 15/07/2020. Using covid as an excuse in the fake response msg. Web... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
We’ve been developing targeted nutritional formulas since 1969, to share the best possible health and value with our friends and families around the world.
Yhteystiedot
Floor 1 Liberation Station, Esplanade, St Helier, JE2 3AS, Jersey C.I., Yhdistynyt kuningaskunta
- 029 2009 8171
- info@swanson.co.uk
- swanson.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Placed my order back in July…
Placed my order back in July 20!!!.....order was allegedly dispatched back in early August however, despite regular emails to Swanson International, informing them that I have yet to receive my order, I am STILL WAITING my item and it's now the beginning of October.
I have emailed twice in the last fortnight and received no reply from them, I will be contacting my bank before long, to get my money back.....I fully appreciate and understand that companies and businesses, couriers, etc are all slower than normal due to Covid-19 globally but this is a joke and when the estimated delivery date is August 24/27th and it's gone way over that now, then something clearly isn't right!.

Vastaus yritykseltä Swanson UK & Europe
Never received my order
Following my comments, I was surprised to be contacted and given a full refund and an explanation, it appears Swanson were initially unaware of my order problem, based on their response once they discovered the issue with the order I feel very satisfied with the outcome

Vastaus yritykseltä Swanson UK & Europe
Placed order on the 4th August 2020
Placed order on the 4th August 2020. Nothing received and was refunded by PayPal 30th October 2020.

Vastaus yritykseltä Swanson UK & Europe
Missing package
I have ordered a product on 9th of july and the package still hasent arrived and today is 30th of september already. I have sent them an email on which they responded within a day, but the second mail i have sent was ignored. Still waiting for my parcel, dont know where my money is so.... 1/5

Vastaus yritykseltä Swanson UK & Europe
Best products
Ottimo servizio sia come customer care sia come consegna molto precisa e puntuale! Ottimi prodotti ad un prezzo eccellente,
I have never received good
I have never received good. Tried to contact the company and except automated email there is no response. Customer service line doesn’t work ( the message is to call between Mon-Fri in certain hours) and when I called within stated goes it says it’s closed.
Simply unacceptable.

Vastaus yritykseltä Swanson UK & Europe
I haven't received my package.
I haven't received my package.
This is a scam site. Incompetent and untrustful domain. Zero point from me because I had terrible experience.

Vastaus yritykseltä Swanson UK & Europe
No order delivery No response from the company
I've never received my order. Order was placed two months ago and company sends auto-responce to all inquiries regarding the order status/issue. No actual customers support service. Sent multiple emails with no response.

Vastaus yritykseltä Swanson UK & Europe
I've been dealing with Swanson for…
I've been dealing with Swanson for years, so the fact that I still havn't
received my last order is probably down to a combination of Post/Courier/
COVID-19. If it ever turns up I will let you know. As it hasn't so far then a refund would be nice.

Vastaus yritykseltä Swanson UK & Europe
I ordered on the 29 July and I still…
I ordered on the 29 July and I still haven't received my order. Worst service ever. I have emailed several times but just get an automated reply. No answer to phone calls either. I believe this is a scam company. DO NOT BUY FROM THIS COMPANY.

Vastaus yritykseltä Swanson UK & Europe
WHERE ARE MY POLLEN CAPSULES?
Waited, waited, waited... Then received an incomplete order.
Where is my POLLEN????

Vastaus yritykseltä Swanson UK & Europe
No package I lost my money
No package I lost my money and no answer for my messages. Beware this company, in my opinion they steal money. Not too long ago I did order in Swanson Europe and was no problems and package was on time but Swanson Uk is different company just symilar name.

Vastaus yritykseltä Swanson UK & Europe
excellent company
The product arrived intact, but a little late. However, I am satisfied with the purchase.

Vastaus yritykseltä Swanson UK & Europe
I ordered a year's supply of black…
I ordered a year's supply of black cohosh on 20/07/2020 ,was emailed to say my order had been dispatched on 01/08/2020 . As yet it has not arrived and despite me emailing many times I get the same automated message back. I know we live in uncertain times and life is difficult but ....I should have received my order by now . I've asked for a full refund - I await a reply !

Vastaus yritykseltä Swanson UK & Europe
3 months later still not received !
3 months later still not received my item
I have sent 2 emails that I get responded by an automated service
No idea if I will ever receive my item I have gave extra time due to the pandemic I think over 3 months is very long !

Vastaus yritykseltä Swanson UK & Europe
i ordered 3 month ego
i ordered 3 month ego, payment was taken but unfortunately I never recieved my order.

Vastaus yritykseltä Swanson UK & Europe
Been waiting over 9 weeks for my order…
Been waiting over 9 weeks for my order to arrive. Complained twice on website, got a copy/paste reply that COVID is slowing down my order. We are all dealing with COVID, I’ve been patient, but no one else online takes 9 weeks to deliver an item labelled as ‘in stock’ on the website. I fully expect a similar ‘we’re dealing with COVID’ response under this.

Vastaus yritykseltä Swanson UK & Europe

Vastaus yritykseltä Swanson UK & Europe
The worst service I have had in years
I ordered on 19th July and was told it had been despatched on 1st August. No goods delivered by mid August. I emailed and they said delivery by 28th August. We are now 12th September and still no delivery. You have had £35 of my money for two months and still no goods. If I ever get my delivery or a refund out of you, I will NEVER BUY ANYTHING FROM YOU AGAIN. Totally unacceptable.

Vastaus yritykseltä Swanson UK & Europe
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