I placed my first order at Swanson, the order came quick and no problems. BUT in my parcel they had send me a big PLASTIC cup, with PLASTIC lid and a PLASTIC straw, containing a silly sample of some e... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
AVOID!! Same as other peoples experiences below, estimated delivery was 8th November to 30 November, never arrived. Had an automated email saying to wait another 7 days due to covid. Still no item... Näytä lisää
Yritys on vastannut
Updated 1.5 months later: I have waited 3.5 months, and finally my order has been delivered! Original review follows: I'm still waiting for my order SWO-742554-3521EN-NL to be delivered. It's been 2... Näytä lisää
Not received product. Several emails sent but no response from Swanson just an automated msg. Apparently the package was shipped on 15/07/2020. Using covid as an excuse in the fake response msg. Web... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
We’ve been developing targeted nutritional formulas since 1969, to share the best possible health and value with our friends and families around the world.
Yhteystiedot
Floor 1 Liberation Station, Esplanade, St Helier, JE2 3AS, Jersey C.I., Yhdistynyt kuningaskunta
- 029 2009 8171
- info@swanson.co.uk
- swanson.co.uk
2,0
Välttävä
483 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service
6. kesäkuuta 2020
Oma-aloitteinen arvostelu
I still don’t have my purchase…
I still don’t have my purchase after almost 3 months SWO-889676-E149GR-GB
5. kesäkuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Swanson UK & Europe
Dear Valued Swanson Customers,
We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk.
We would like to inform you of the following:
As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk. Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values. As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.
Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk. Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .
We will take immediate action to solve every case.
We truly appreciate your understanding!
Regards
Swanson Europe Team
I have not received my order
I have not received my order . It is almost 2 months
5. kesäkuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Swanson UK & Europe
Dear Valued Swanson Customers,
We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk.
We would like to inform you of the following:
As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk. Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values. As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.
Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk. Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .
We will take immediate action to solve every case.
We truly appreciate your understanding!
Regards
Swanson Europe Team
I ordered 3 of the product
I ordered 3 of the product, 1 of which arrived 6 weeks after order, the others have not appeared. I emailed customer services twice and have received no response.
4. kesäkuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Swanson UK & Europe
Dear Valued Swanson Customers,
We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk.
We would like to inform you of the following:
As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk. Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values. As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.
Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk. Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .
We will take immediate action to solve every case.
We truly appreciate your understanding!
Regards
Swanson Europe Team
Still haven't received my order after a…
Still haven't received my order after a month! Have sent 3 emails with no reply! I want my money back, but don't know how to get it if my emails are ignored! Not impressed!!!!
3. kesäkuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Swanson UK & Europe
Dear Valued Swanson Customers,
We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk.
We would like to inform you of the following:
As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk. Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values. As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.
Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk. Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .
We will take immediate action to solve every case.
We truly appreciate your understanding!
Regards
Swanson Europe Team
Good products
3. kesäkuuta 2020
Oma-aloitteinen arvostelu
I ordered some supplements about a…
I ordered some supplements about a month ago. I have not received my product to date. I have tried to contact customer services on several occasions over the last 2 weeks and not received a reply back! I am really disappointed in the company and getting frustrated at the lack of support in getting my product!
2. kesäkuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Swanson UK & Europe
Dear Valued Swanson Customers,
We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk.
We would like to inform you of the following:
As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk. Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values. As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.
Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk. Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .
We will take immediate action to solve every case.
We truly appreciate your understanding!
Regards
Swanson Europe Team
Ho fatto l.ordine di estratto di…
Ho fatto l.ordine di estratto di ostriche il 24aprile 2020 ,l'ordine non mi è ancora arrivato.sicuramente io non faro'piu'ordine nel vostro sito.PESSIMO NEANCHE UNA STELLA
29. toukokuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Swanson UK & Europe
Dear Valued Swanson Customers,
We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk.
We would like to inform you of the following:
As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk. Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values. As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.
Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk. Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .
We will take immediate action to solve every case.
We truly appreciate your understanding!
Regards
Swanson Europe Team
Happy to receive my order
I received my ordered product despite of the current environment, but could have done with some more feedback on the status of my order then I got.
Apart from that I was very happy with the product and plan to continue to purchase from Swanson.
29. toukokuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Swanson UK & Europe
Thank you for your feedback. I can confirm that orders are shipped via standard post - we do not offer a tracked delivery service at this time. The items were purchased on back order and were shipped in 2 packages on 1 May. You should be able to log into your Swanson account to view the status of your order, however if you are having problems logging into your account we can assist further with that. We will send you an email shortly with further information. Kind regards, Swanson.co.uk Customer Services
Great service
Great service. Prompt delivery and consistent products you can trust.
Removes a lot of the concerns when ordering supplements on line.
28. toukokuuta 2020
Oma-aloitteinen arvostelu
Delayed shipment.
My order took more than a month to reach me. Much too long shipment time.
27. toukokuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Swanson UK & Europe
Dear Valued Swanson Customers,
We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk.
We would like to inform you of the following:
As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk. Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values. As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.
Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk. Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .
We will take immediate action to solve every case.
We truly appreciate your understanding!
Regards
Swanson Europe Team
Good service
Good service, delivery on time
Tablets seem good and doing the trick
26. toukokuuta 2020
Oma-aloitteinen arvostelu
My purchaice and package are ok!
25. toukokuuta 2020
Oma-aloitteinen arvostelu
a bit slow on the delivery but can't…
a bit slow on the delivery but can't really complain given current lockdown situation
23. toukokuuta 2020
Oma-aloitteinen arvostelu
Produits probiotiques
Bons produits.
Colis et emballage ok.
22. toukokuuta 2020
Oma-aloitteinen arvostelu
Your staff dealt with my enquiries very…
Your staff dealt with my enquiries very promptly and courteously. I was very impressed!
The delivery to UK from your site in the States was held up by this coronavirus episode and I was offered a refund before I even asked for one!! I decided to wait for the delivery and it eventually arrived.
Thank you.
15. toukokuuta 2020
Oma-aloitteinen arvostelu
I have received it very quick
I have received it very quick. And it was well packes, no damage whatsoever. Thank you.
15. toukokuuta 2020
Oma-aloitteinen arvostelu
After a hiccup about delivery time of…
After a hiccup about delivery time of goods it was s.orted and pleased with the outcome
14. toukokuuta 2020
Oma-aloitteinen arvostelu
Delivery took a looong time
14. toukokuuta 2020
Oma-aloitteinen arvostelu
6 weeks delivery for some supplements!
14. toukokuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Swanson UK & Europe
Dear Valued Swanson Customers,
We truly apologize for the inconvenience and the problems encountered when ordering through www.Swanson.co.uk.
We would like to inform you of the following:
As of Jan 1, 2021, at the direction of Swanson Health Products, Inc. (US), Swanson Health Products Europe (an official distributor of Swanson Health Products) assumed management of the domain, www.Swanson.co.uk. Swanson Health Products (US) removed prior management of Swanson.co.uk due to continuous customer complaints and non-compliance with Swanson (US) customer service values. As a result of the change, we can guarantee all of the European and UK orders/ shipments will be sent within Europe and will be delivered in 2-3 business days by DHL Express.
Swanson Health Products Europe is committed to customer service and will work to solve any open issues created from orders previously issued through www.Swanson.co.uk. Please feel free to contact us anytime on our live chat support or email us at info@swansoneurope.com .
We will take immediate action to solve every case.
We truly appreciate your understanding!
Regards
Swanson Europe Team
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