Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

So I got a charging station from them. I'll be honest purchased past their 1 year warranty and it just died. I didn't do anything except charge every night. Reached out and they just said past warrant... Näytä lisää

Saanut 4/5 tähteä

Works perfectly for me with good quality. The function of dimming the clock however needs a review, since even the lowest light-level is to bright in the middle of the night. Somebody should actually... Näytä lisää

Saanut 5/5 tähteä

First off,the foldable design is ingenius,allowing me to save space when ITS not in u se. Setting up the charger for my iPhone 14,Apple watch, and airpods was incredibly straightforward,making me wo... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Purchased the item on 28-1, still no arrived, sent emails - no response. No idea when it is going to be delivered. No tracking information is provided that give a clue as to delivery date. Quite a... Näytä lisää

Yrityksen tiedot


Yhteystiedot

2,6

Välttävä

TrustScore 2.5/5 tähteä

23 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 33 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Charging station died

So I got a charging station from them. I'll be honest purchased past their 1 year warranty and it just died. I didn't do anything except charge every night. Reached out and they just said past warranty. I still feel it's defective product as how does it just die. Then later saw so many amazon reviews with people saying same thing. I asked for a replacement but they said no...

12. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Purchased the item on 28-1 still not arrived

Purchased the item on 28-1, still no arrived, sent emails - no response. No idea when it is going to be delivered. No tracking information is provided that give a clue as to delivery date.
Quite appalling so far - if it is delivered will it work?

9. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

GREAT SERVICE

EDIT: All FIXED! Website seems broken. Has been llike this for weeks now. I have tried my phone, tablet, desktop and work desktop and keep getting the same message
"Our systems have detected unusual traffic from your computer network. Please try your request again later. Why did this happen?"

15. syyskuuta 2025
Oma-aloitteinen arvostelu
SwanScout-logo

Vastaus yritykseltä SwanScout

Hello Roy, we sincerely apologize that our website did not provide you with a smooth browsing experience. Recently, we detected some abnormal traffic, and our team is actively working on resolving the issue. We expect to have it fixed within a week.
If you need any assistance in the meantime, please don’t hesitate to reach us at support@swanscout.com
. We’ll be glad to help you as quickly as possible.

Saanut 1/5 tähteä

It keeps showing annoying mesaages

It keeps showing annoying mesaages, it just won't leave me browse, it's frustrating

5. syyskuuta 2025
Oma-aloitteinen arvostelu
SwanScout-logo

Vastaus yritykseltä SwanScout

Dear customer, we sincerely apologize for not providing you with a satisfactory browsing experience. Could you please let us know the specific browse issue you encountered? You may send the details to our email at support@swanscout.com, and we will provide assistance as quickly as possible!

Saanut 5/5 tähteä

First class service

First class service, my device develop an issue, which was resolved very quick by Dylan, I don't have any issues in recommending their products and I will be buying again.

28. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Do not buy

Do not buy. Product didn’t even charge. Customer service is AI. Useless.
They just ask the same question over and over to send videos of this and pictures of that. If the unit does not take a charge, and I’ve shown them a video as requested of this, they then ask for videos of
My iPods- over and over, totally irrelevant. Will send a video of my Aunty Marjorie knitting to see if that helps.
Save your money. AVOID.

17. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Worst customer service ever

Swanscout Wireless Charger
Worst customer service ever.
Similar to another person who wrote a review, this product was sent to me and didn’t work for the AirPod charging. I was asked for multiple photos and videos of my charger, block etc. after 10 back and forths they finally sent a new one. Again, the AirPods didn’t charge. After another round of videos and emails they tell me my AirPods are compatible. However it clearly says AirPods Pro 2 and 3 are compatible on several sites. Worst service ever. Do not purchase this charger!!

4. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I bought this product in good faith for…

I bought this product in good faith for my wife. She plugged it in and saw that the ear buds did not charge. I have asked to exchange or return the product for one that works correctly. They denied my request and then asked me to make a vidio of the product, which I did. Then they asked me to take a picture of the adapter and tell them what model ear buds I had, which I did. They keep denying my return and now they are telling me that I need a different adapter, which was never discussed when I made the purchase. This is the worst customer service I have ever ever experienced because it isn not an expensive product however you would expect the vendor to want to do right by the customer. I did nothing wrong here, rather I did all I was asked and I just want to return the priduct because it is not functioning the way it is supposed to. They offer a 30-Day Money-Back Guarantee but now its taken more than 30 days probably to go back and forth with this company. DO NOT PURCHASE FROM THEM UNLESS YOU ARE WILLING TO RISK IT NO FUNCTIONING CORRECTLY and THEM asking for videos and all sorts of other things which were not factored into the money back guarantee. I am so discgusted with this. I run a very large company and when a customer is not satisfied with our product or work we make good because thats how good businesses run.

11. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Works perfectly but needs light review

Works perfectly for me with good quality.
The function of dimming the clock however needs a review, since even the lowest light-level is to bright in the middle of the night. Somebody should actually test the levels at home for a few days. The best solution would probably be to have stepless touch button dimmer.

19. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Cheaply made junk...don't buy.

Cheaply made, slow charging and overheats watch. They also refuse returns.

20. elokuuta 2024
Oma-aloitteinen arvostelu
SwanScout-logo

Vastaus yritykseltä SwanScout

Thank you for your feedback. We’re sorry to hear about the issues you've experienced. If you encounter any performance problems with the product, please reach out to our customer support email, and we will do our best to assist you.

Saanut 5/5 tähteä

God kundeservice- bra produkter!

Fine produkter, og rimelige priser.
Rask levering.
Jeg har kjøpt 4 forskjellige ladere og alle er veldig bra. Min siste bestilling klarte posten å rote bort, men da sender SwanScout en ny.
Super kundeservice!

18. heinäkuuta 2024
Oma-aloitteinen arvostelu
SwanScout-logo

Vastaus yritykseltä SwanScout

Takk for din fantastiske tilbakemelding! Vi er glade for å høre at du er fornøyd med produktene og tjenesten vår. Vi jobber hardt for å tilby høykvalitets ladere til rimelige priser og sikrer rask levering. Vi setter pris på din forståelse angående fraktproblemet, og vi er glade for at vi kunne hjelpe deg med å løse det. Din støtte betyr mye for oss, og vi er her for å hjelpe deg når du trenger det. Takk for at du er en verdsatt kunde!

Saanut 1/5 tähteä

I ordered a model advertised for a…S21

I ordered a model advertised for a Samsung 21 charger. The charger doesn't charge the Samsung. When I tried to return it I was told IS NOT RETURNABLE.

30. toukokuuta 2024
Oma-aloitteinen arvostelu
SwanScout-logo

Vastaus yritykseltä SwanScout

Thank you for your feedback about the charger for your Samsung 21. We apologize for the inconvenience you've experienced. Please reach out to our customer support team at **support@swanscout.com** for assistance with the charging issue.

We understand your frustration regarding our return policy. It is designed to ensure product quality, but we are here to help resolve any issues you may have. Thank you for your understanding!

Saanut 1/5 tähteä

horrible customer service

I received my order when I plugged it in there was NO time display. tried numerous times to return the unit and nothing but a run around. I finally contacted my credit and disputed the transaction. do not purchase anything from this company.

20. toukokuuta 2024
Oma-aloitteinen arvostelu
SwanScout-logo

Vastaus yritykseltä SwanScout

Thank you for your feedback regarding your experience with our product. We sincerely apologize for the inconvenience caused by the time display issue and the difficulties you've faced with the return process. This is not the standard of service we aim to provide.

Please contact us again at **support@swanscout.com**, and we will process your request as soon as possible. Your satisfaction is important to us, and we appreciate your understanding as we work to improve our services.

Saanut 1/5 tähteä

I googled for Apple compatible chargers…

I googled for Apple compatible chargers and this company came up. I followed the link to Apple compatible products on their page and assumed that the ones on that page were. But they were not. I ordered one that would not charge my watch or my ear buds. This company didn’t care. The fact that they advertised it as compatible when it was not is disgraceful.

9. huhtikuuta 2024
Oma-aloitteinen arvostelu
SwanScout-logo

Vastaus yritykseltä SwanScout

Thank you for your feedback regarding the compatibility issue with your charger. We apologize for the inconvenience this has caused. Please contact our customer support email at **support@swanscout.com**. If the product is theoretically compatible but does not work with your devices, we will be happy to send you a replacement as soon as possible. Your satisfaction is important to us.

Saanut 1/5 tähteä

Dreadful service

Edit: they eventually sent a refund.

Dreadful service. My purchase was not delivered but because the swiship tracking says it was there not interested in my missing parcel.

I asked them to contact their logistics company but was told no, they wouldn't.

SCAM

3. maaliskuuta 2024
Oma-aloitteinen arvostelu
SwanScout-logo

Vastaus yritykseltä SwanScout

We sincerely apologize for the delay in processing your refund. This was necessary to verify the authenticity of the reported lost product. Please be assured that we are committed to protecting our customers' rights. Once we have confirmed the details, we will provide you with a fair resolution. Thank you for your understanding and patience in this matter.

Saanut 5/5 tähteä

Fast delivery

23. lokakuuta 2023
SwanScout-logo

Vastaus yritykseltä SwanScout

Thank you for your positive feedback! We're thrilled to hear that you experienced fast delivery with your order. If you have any other comments or need assistance, please feel free to reach out. Your satisfaction is important to us!

Saanut 5/5 tähteä

Perfecto

Perfecto, encantado con el producto

6. elokuuta 2023
SwanScout-logo

Vastaus yritykseltä SwanScout

¡Gracias por su comentario maravilloso! Nos alegra mucho saber que está encantado con el producto. Su satisfacción es muy importante para nosotros, y si tiene alguna pregunta o necesita asistencia adicional, no dude en ponerse en contacto con nosotros. ¡Disfrute de su experiencia con SwanScout!

Saanut 5/5 tähteä

One important thing I learned is that I…

One important thing I learned is that I gotta turn off my phone before charging. If I forget, the display goes all wonky and it doesn't charge as well.

11. heinäkuuta 2023
SwanScout-logo

Vastaus yritykseltä SwanScout

Thank you for your insightful feedback! We're glad to hear that you've found a helpful tip for optimizing your charging experience. Remembering to turn off your phone can indeed enhance the charging efficiency. If you have any further questions or need assistance, feel free to reach out. Enjoy using your SwanScout product!

Saanut 5/5 tähteä

elegant and useful

This wallet is well made with quality material. It looks elegant.

13. heinäkuuta 2023
SwanScout-logo

Vastaus yritykseltä SwanScout

Thank you for your wonderful feedback! We're thrilled to hear that you find the wallet well-made and elegant. Your satisfaction with our quality materials is greatly appreciated. If you have any further questions or need assistance, feel free to reach out. Enjoy your new wallet!

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