There are clear instructions for things and how to use the server for various things. When you need help they respond in a timely manner. Sometimes it's a little confusing on how to wipe a server and... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
It's a mixture of many well done things that has made my experience with your services absolutely enjoyable. To name a few, ease of use was #1 and I appreciate how quick tech support gets back to me i... Näytä lisää
I'm really new to cloud servers, I wanted to play with a community of friends so I created a server with supercraft. There was a recent update that broke my game, I was trying to figure out what to... Näytä lisää
Absolutely superb support from a small but caring team of experts. Typical ticket response is phenomenal with replies within hours. Much better than most bigger companies that charge extra for such qu... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Supercraft is a game server hosting platform built for players, communities, and creators who want reliable multiplayer servers without the usual setup pain. We provide hosted servers for popular survival and sandbox games, with a focus on simple deployment, stable performance, useful control-panel features, and responsive support. Our goal is to make it easy for anyone to launch and manage a private or public game server, whether they are running a small world for friends or building a larger community. Supercraft helps customers avoid the technical complexity of renting raw infrastructure, configuring game files manually, opening ports, handling restarts, or troubleshooting common server issues from scratch. Alongside our main hosting platform, Supercraft also operates community and developer-focused projects. 7d2d.net is our dedicated 7 Days to Die community site with guides, tools, wiki content, and player resources. We also build Game Server Backend at gsb.supercraft.host, a backend platform for indie multiplayer games that need services such as player data, leaderboards, identity, and game-server infrastructure. We focus on practical features that matter to real players and developers: fast setup, clear pricing, easy server management, backups where available, mod-friendly workflows where supported, helpful documentation, and game-specific resources. Our team continues to improve the platform based on customer feedback, game updates, and the needs of active multiplayer communities. Whether you are hosting for friends, running a Discord community, managing a public server, or building a multiplayer game, Supercraft aims to provide dependable infrastructure and useful tools for the game-server ecosystem.
Yhteystiedot
Yhdysvallat
- contact@supercraft.host
- supercraft.host
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Smaller groups should avoid.
While the service is decent. There is no changing over from 7 days to another of the games they support for servers. If you a small group who hops games. I can not recommend this hosting group.
A cheap
A cheap, effective, honest service which is very rare nowadays, honestly this is my only to 2 for 7 days to die servers and even others nows
Server was extremely laggy and…
Server was extremely laggy and completely unplayable with just 4 players.
Completely reliable service
Completely reliable service, easy to understand settings and SUPER simple to add mods!
Incredible customer service!
Near instant response once trouble ticket was created and resolved near instantaneously.
Fast & Furious in few minutes!
Easiest & most direct sign to actually server running in 5min. Other services so confusing & pricey. I haven't dealt with customer service yet but prob excellent too. Thanks again!
SUPER fast response
I was able to get support insanely fast!
My issue was minor but the person I spoke to was fast and attentive to my concerns.
Thankfully my issues were super minor. But with the support i was provided I am confident that if something larger comes up, the team will do a great job helping to get it resolved
Support was great!
Had a few bumps in my server that I was renting. Reached out to support and got "Dorii". What A pleasure! Both times I had issues she was the one who got my ticket and responded promptly and got the job done! Great experience.
Extraordinary Support
The staff is always prompt with response and when there is an issues they are on the job to ensure everything is back up and running!!
There isn’t any server I would’ve chosen to bring my business too it’s nicely laid out so you can find everything your looking for!
Thank you for all your great help it’s appreciated by myself and all my friends!
6 hours and ticket still open
6 hours and ticket still open. I do not believe any review that says their customer service is good.

Vastaus yritykseltä Supercraft
Because you keep asking for reviews

Vastaus yritykseltä Supercraft
Service was easy to set up
Service was easy to set up,
Tech support literraly took 5 min to fix my issues.
Polite, professionel and quick with technology and ticket.
Knew exactly what they were doing.

Vastaus yritykseltä Supercraft
This review relates to 7dtd.
This review relates to 7dtd.
after getting the server setup it lasted 1 day before issues occurred, when trying to change basic setting of the loot spawn and such the server then failed to start.
I opened support request on the site and discord. the support staff were EXTREMELY unprofessional (i have the screenshots) it took hours for any acknowledgement and only response was sarcastic and passive aggressive comments from the support member. ticket was not even claimed.
absolutely no chance of decent support, one of the worst customer services i've experienced. 100% would never recommend to anyone expecting any decent type of customer interaction.
was given 24h window before ticket would even be checked. server still offline, no eta, no response (expect for stupid discord comments)
avoid at all costs. requested refund and moving to different provider.

Vastaus yritykseltä Supercraft
Been with them less than a month
Been with them less than a month. Haven't needed support so all good so far.

Vastaus yritykseltä Supercraft
Made a mistake ordering
Made a mistake ordering, was fixed by support in about 2 minutes. Uptime has been impeccable. Website easy to use.

Vastaus yritykseltä Supercraft
Great experience
Great experience, I would still be using them if they had a Minecraft service I could have switched to. I will be back for their other games however.
No support
Bad service, no support.
Spent a whole day messing around with their laggy system with no luck.
Rented with a different host and got my modded server up and running in under 2 min.
Great For Vanilla
Our experience has been great, but we run a vanilla server with no mods. They provide service through Discord, and the channel is full of people whose requests go unanswered. So if you're not planning anything complicated, this is a great service. If we decide to add mods later, we'll be migrating to a more service-minded vendor.
So there have been no issues with the…
So there have been no issues with the server and it has ran the way it should
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