I am placing my first order with Sunnylife this year, purchasing items for the swimming pool—three items in total. Unfortunately, two of them are defective. The first item is a balloon with a swan... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
First and foremost the Sunnylife product is beautiful. I bought two pieces. However, some children decided to use the pool chair as a trampoline and the fabric tore. I immediately ordered another chai... Näytä lisää
I emailed Sunnylife to say that the product I ordered it was faulty. Didn’t wait long and I got email back saying that I can choose to have a refund or replacement. I chose to have a replacement and a... Näytä lisää
I ordered two Luxe Lie-On Loungers in Rattan from SunnyLIFE and they are beautiful. The quality is great and they look very high end. Customer service is extremely helpful and responsive. I highly rec... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Designed for a life lived under the sun, SUNNYLiFE is the world's leading summer lifestyle brand. Born on the beaches of Sydney in 2003, the brand was established with a simple goal: to share Australia’s authentic summer style with the rest of the world. Today our products can be found on beaches, in pools and at sun drenched holiday destinations across the globe. SUNNYLiFE is recognised for its vast seasonal collections featuring every must-have summer item imaginable. Bold graphics, show-stopping prints and trend-setting packaging are all part of our trademark look. We are continually committed to creating a range of sunny essentials that deliver on innovation, quality, style and functionality; the perfect summer lifestyle solution.
Yhteystiedot
B1, 85 Dunning Avenue, 2018, Rosebery, Australia
- 0287551500
- hello@sunnylife.com.au
- sunnylife.com.au
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 28 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Sunny life pool floats
Sunnylife is a wonderful and loyal company who respond to inquires and concern quickly and fairly. There products are colorful and joyful and have brought so much fun to each Christmas, especially magically times in the pool with their pool floats.
Love Sunny life, their pool floats are the best around.
Amazing customer service
Amazing customer service! The team at Sunnylife were so friendly and prompt with their responses and my issue was resolved in less than 24 hours. I’ll definitely be purchasing from the company again, their products are so cute !!
Great durable pool toys
Pool toys are my favourite gifts for my grandchildren at Christmas
One of the many items I bought was faulty. SunnyLife replied to my email promptly, despite being over the Christmas period. After sending a photo of the fault they asked would I like a refund or replacement. I happily requested a replacement
It is being sent post free
Thank you SunnyLife for your excellent customer service. My granddaughter now has a smile back !
5 stars
The Customer service team were very understanding, friendly and super quick in resolving my problem when I had a faulty product. Lene resolved my problem right away and within a few emails a new product had been posted out to me. 100% happy with the quick response and resolving the issue. Could not fault the customer service team
100% will order again from SunnyLife due to how easy this process was
Ordered a slip and slide set for our…
Ordered a slip and slide set for our grandchildren for Christmas. It arrived quickly and they used it on Christmas Day. Unfortunately there was an issue with the operation but upon contacting SunnyLife it was rectified very quickly and a replacement organised. Very professional and helpful.
The products are beautiful- the look…
The products are beautiful- the look blends in well. The materials they use are excellent.
I had a faulty item which they replaced easily and they were very responsive.
I would definitely buy their products - having already invested in 5 different items.
These guys have great customer service
These guys have great customer service. My beach chair arrived with a fault, which they dealt with it so quickly and with a lovely attitude.
Déception des conditions d'achat d'une chaise de plage de luxe "Casa Fes"!
Achat d'une chaise de plage de luxe "casa fes" à 134,99€ TTC le 23-11-2025. Réception le 27-11-25.
Article ne convenant pas.¨Produit bien vanté mais ordinaire ne justifiant pas son tarif et de taille nous convenant pas! Retour à nos frais( 26,80€) par colissimo la Poste suivi le 28-11-2025 à l'adresse mentionné sur le courriel Sunnylife pour un retour aux pays-Bas. Début du parcours du combattant : L'adresse de retour fourni par Sunnylife est erronée, colis bloqué aux Pays bas en attente de complément d'informations le 01-12-2025. Colissimo se dégage du suivi car le colis n'est plus en France et conseille de contacter son homologue Néerlandais POSTNL...Entre temps, Sunny life basée en Australie renvoie une nouvelle adresse de retour et nous demande d'agir pour corriger leur erreur...plusieurs courriels plus tard, Sunnylife va nous rembourser le 17-12-2025 sous 10 jours la somme de 112,00€ déduisant au passage des taxes de retour.
Achat à 134,99€ - 22,99€ taxes retour + 26,80€ de colissimo = 49,79€ perdus sans aucun geste commercial pour le temps passé dans le suivi de cet achat.Expérience négative concernant cette société de vente.
Welcome15 scam
Sign up for $15 off advertised on their webpage. I signed up as a new customer and this was not honoured, got a message saying welcome15 not available on these items. Obviously a Christmas shopping scam to reel you in
Best after sales service I have seen in years !
Despite the fact that I experienced an issue with the item I purchased, SunnyLife was extremely fast to address the issue and solve the problem. The customer service of this company is exceptional.
I will buy more products in the future, based on my excellent after sales experience with this company.
Amazing customer service
Great company - I had to fix an issue with an order I placed and I got a reply within the hour! They helped me to resolve the issue super fast and were kind and reliable throughout the process. Highly recommend this brand and company!
Really pleased from start to finish
I bought a toddler car blow up bed and 2 days later it was on sale (a lot on sale!). I wrote to them asking for credit not expecting much but was instantly responded with a credit! The bed itself is super fun, unbelievably fast shipping, and excellent customer service.
Extremely disappointed with my recent…
Extremely disappointed with my recent experience with Sunnylife.
I placed an order and only one of the two parcels was delivered. The courier confirmed that only one item was handed over, yet Sunnylife has refused to send a replacement and has instead left me waiting indefinitely for them to “investigate” their own logistics issue.
This is not acceptable customer service. I paid in full, did not receive the full order, and have been given no meaningful solution or timeframe.
Customers deserve better transparency, accountability, and support when issues arise. I’m sharing this so others are aware of what to expect.

Vastaus yritykseltä SUNNYLiFE
Shout out to Alvin - 5 stars
Alvin in the customer service team was prompt with a response to my question re online sales and delivered fantastic service. Products are ordered and I cant wait for delivery to enjoy them on the beach and in the pool. Great selection of products too!
Exceptional customer service from…
Exceptional customer service from Sunnylife. I made a purchase for my niece and unfortunately the gift had already been purchased by another family member. The customer service team were fantastic and went out of their way to cancel the order and provide a refund. No stress on me at all and very much appreciated
Outdated delivery policy
I paid extra for express delivery expecting prompt arrival, but the company insists on sending all parcels “signature required.” This meant the package couldn’t actually be delivered when I wasn’t home and was instead sent to the post office — completely defeating the point of express shipping.
For a $70 item, this policy is absurd. Customers should be able to choose whether they want to sign or have it left safely at their address. I now have to take time off work just to collect something I paid extra to have delivered quickly.
Until they review this outdated delivery policy, I’d recommend ordering from somewhere else where express delivery actually means what it says.
Best customer service i have…
Best customer service i have experienced in a long time. I had an issue with an order, they responded to my email in less than 30 minutes and it was all resolved in less than an hour!
Great product and customer service
Great product and customer service, will definitely buy more items
Lovely designs and excellent customer…
Lovely designs and excellent customer service
The customer service is excellent
The customer service is excellent, great communication and swift action. I love my lilo luxe! Thank you.
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