I don't recommend the suhki shop at all. Ordered in January rug was not delivered within expected max 12 weeks time. In the meantime there is no information about status of the order, delivery delays... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Easy to use and international website. Smooth ordening process. The beautiful, hand-made carpets arrived in about 6 weeks (straight from Nepal). Six out of ten coasters were missing, but were shipped... Näytä lisää
I love my Ayush woolen loop rug. The custom size means it fits my specification perfectly. I like the fact that it's obviously handmade. It catches the light beautifully. I love knowing that my rug wa... Näytä lisää
Yritys on vastannut
We ordered a multi-colour felt ball rug 2 weeks ago and we already received the rug today. We got a personal message from an employee of Feltballrug.com with the tracking information, which was nice.... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
At Sukhi, our goal is pretty simple. We want to provide you with very high quality handmade rugs. In Nepali, Sukhi means happy. People always tell us that our rugs make them happy. People buy our rugs knowing that they’ll get a great handmade rug and that they are buying directly from the person who created it.
Yhteystiedot
4,5
Erinomainen
155 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I have the Jazz felt ball rug made in…
I have the Jazz felt ball rug made in Nepal. I have to say that the color is even prettier than I expected. We love the feel of the rug - so soft and comfortable to stand on.
I am an artisan myself and I fully appreciate all the hard work that went into making the rug. The craftsmanship is outstanding.
20. helmikuuta 2018
Oma-aloitteinen arvostelu
Great stuff in realible money.
15. helmikuuta 2018
Oma-aloitteinen arvostelu
Made with love
Ordered already two felt ball rugs. Both delivered in quite short time (considering they are custom build by hand).
Receiving a packet from Kathmandu is an emotion per se.
15. helmikuuta 2018
Oma-aloitteinen arvostelu
The best carpet ever!
It was really lovely to see hand writing signature on beautiful carpet. I’m really in love with the texture and colors. Thank you!
14. helmikuuta 2018
Oma-aloitteinen arvostelu
Zeer leuk tapijt
Zeer leuk tapijt, helemaal volgens verwachting. Correcte levering. Een leuke blikvanger in mijn nieuw interieur.
14. helmikuuta 2018
Oma-aloitteinen arvostelu
Tapis conforme à nos attentes
Tapis conforme à nos attentes. Beau, doux et bien fini. Pas de retard de livraison. Merci !
14. helmikuuta 2018
Oma-aloitteinen arvostelu
Wonderful experience all around
Wonderful experience all around - excellent customer service; received the rug in around five weeks; the rug is beautiful; it's soft and luxurious and feels so good that my feet are pulled to walk on it.
Thank you, Sheam of Customer Service.
And thank you, Menana - the maker of my fabulous rug.
10. helmikuuta 2018
Oma-aloitteinen arvostelu
WORST COMPANY IN THE HISTORY OF COMPANIES
I PLACED MY ORDER AT THE BEGINNING OF AUGUST 2017. IT IS NOW JANUARY 2018 (5 MONTHS LATER) AND THE RUG IS NOT HERE. I HAVE CONTACTED THEM EVERY TWO WEEKS OR SO AFTER MY DELIVERY DATE CAME AND WENT BUT THEY HAVE NO IDEA WHERE MY ORDER IS. THE FIRST FEW TIMES THEY RESPONDED AND SAID THEY WERE SORRY THAT THE RUG WAS NEVER MADE. THEN THEY SAID THEY WOULD GET ME TRACKING INFORMATION AT SOME POINT (WITHOUT A TIMELINE OR ESTIMATE). NOW THEY HAVE STOPPED RESPONDING AND WHEN I CONTACT THEM ON CHAT THEY IGNORE ME AND THEY USE AN AUTOMATIC REPLY SAYING TO CONTACT THEM BY EMAIL. SO INCOMPETENT I CAN'T BELIEVE THEY ARE IN BUSINESS. SHOULD BE INVESTIGATED FOR FRAUD.
BEWARE AND DO NOT BUY FROM THIS COMPANY. AWFUL CUSTOMER SERVICE. NO CONTROL OVER ORDERS AND NO IDEA WHAT IS GOING ON. I NEVER RECEIVED MY ORDER.
15. tammikuuta 2018
Oma-aloitteinen arvostelu
Świetne, super, wonderfull 🙋🏻Thank You
Pięknie wyglądający dywan, z odpowiednio wybranym kolorem ,przepięknym wzorem, grubością i wielkością. Piękny sam w sobie razy 10 😁😘
20. lokakuuta 2017
Oma-aloitteinen arvostelu
I would recommend purchasing from …
I would recommend purchasing from Sukhi. Excellent service from one side of the world to the other side, hassle free.
19. lokakuuta 2017
Oma-aloitteinen arvostelu
I would highly recommend Sukhi
I would highly recommend Sukhi. Lovely handmade rug, great email communication and packaged very well for delivery.
19. lokakuuta 2017
Oma-aloitteinen arvostelu
The rug is exactly what I thought it …
The rug is exactly what I thought it would be. They used high quality materials and the workmanship is amazing. Super soft and I love the design.
18. heinäkuuta 2017
Oma-aloitteinen arvostelu
Wonderfull felt ball rug
Wonderfull felt ball rug! Amazing! Thank you so much! I recommend this company to anyone
18. heinäkuuta 2017
Oma-aloitteinen arvostelu
Totally wonderful experience
Totally wonderful experience. At the beginning, I changed my order and the change was honored immediately, and executed perfectly. It even delivered sooner than expected. I loved learning how the company and its products works and feeling a direct connection to the woman who made it. Excellent price. I've already been recommending the company and my daughter and a friend have ordered from you.
Thank you.
18. heinäkuuta 2017
Oma-aloitteinen arvostelu
#lovesukhi<33
Honestly the best rugs in the world! Love u guys!
18. heinäkuuta 2017
Oma-aloitteinen arvostelu
Disappointing
Disappointing - I ordered a lovely rug (aud $1200) and 14 weeks later I have no word on its arrival date.
Customer help is noncommittal and vague with the last response being that the ceo is getting married and he'll get in touch once his honeymoon is over. I'm really disappointed and think this is very unprofessional and not acceptable.
24. kesäkuuta 2017
Oma-aloitteinen arvostelu
Still waiting for delivery after 18 1/2weeks - where is my rug?!
I am extremely disappointed with the service I have had on my second Sukhi order. I paid €1000 18 1/2 weeks ago, and have no confirmation as to when I should receive my order. Delivery was supposed to be within about 6 weeks, and I get fobbed off each week being told it will despatch "next week". I am very upset and cannot get a reasonable answer from anyone in Sukhi.
15. huhtikuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sukhi
Dear Sarah,
Thank you for your feedback.
We sincerely apologize for the negative experience you've had.
You paid for your order with wire transfer, but the payment reference was not correct. Therefore, we didn't receive the payment and didn't know that you had, successfully, ordered a rug.
We only found out that you did complete the payment many weeks after you placed the order. We then immediately asked our payment service provider (the company that processes the wire transfers) to find the payment you made and we started making your rug, which was delivered to you by Fedex early May.
Furthermore, we included a free extra rug given the long delay.
Again our apologies,
Wouter
co-founder Sukhi
My honest experience
Communication could be better...received no confirmation of my payment and order and it took a while before they had send it to me. After that all went well.
21. helmikuuta 2017
Oma-aloitteinen arvostelu
Product overpriced
The good: my friend received the item we ordered for her in good shape.
The bad: We paid 20 Euro for what was essentially a pot holder (not a rug): very overpriced.
Overall: good product but not worth the money.
26. tammikuuta 2017
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sukhi
Dear Catz,
Thank you for your feedback.
You ordered a small sample from us for only 20 euros. This is indeed not a rug.
Normally people order samples from us to see the colours and high quality of our materials before ordering an actual rug.
Our apologies if this wasn't clear somehow.
Kind regards,
Wouter
co-founder Sukhi
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