What a horrible experience dealing with a missing package with Stoney clover lane customer service. Not only were they rude, but they also had the audacity to treat me like they were doing me a huge f... Näytä lisää
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I ordered my sister a bag for her birthday, not realizing how small it was gonna be. I returned it not thinking I was gonna have an issue. The bag cost $118 (without shipping or taxes). With all of... Näytä lisää
As I entered the “shop” I could smell a terrible stench which instantly hit me in the face! as I finally got into the shop after throwing up profusely I purchased a what seemed to be a lifeless, no pa... Näytä lisää
This company used to be wonderful. They now have the worst customer service I’ve ever encountered. Hannah is the rudest person, couldn’t care less about the customer. They take forever to ship anythin... Näytä lisää
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I would give 0 stars if I could
I would give 0 stars if I could. All the reviews are accurate. I bought a pouch bc it is trendy w HS girls. My daughter didn't like it and this company wouldn't let me return it. $118 down the drain. They sent me a list of items that were not returnable and this isn't on the list. Their service was so rude also. STAY AWAY AND SAVE YOUR MONEY
Worst experience ever.
Worst experience ever.. I dont know who they think they are they treat the customers like garbage
horrible customer service
horrible customer service, the glazer family are so creepy
Terrible service wouldn't ever go back.
Terrible
It was terrible. Absolutely do not recommend to go to this place ever!!! I would give a 0 if it was possible 🤮
Have a very bad feeling about the…
Have a very bad feeling about the people who run this company. All you have to do is Google the family name and you will see how poorly they treat people and how they will do anything for $$$ no matter how many people they hurt on the way. They are callous and cold money grabbers.
You y ank cu nts fu ckoff
Terrible Customer Service & Products
I’m so disappointed in the customer service I’ve received and will never purchase a Stoney Clover Lane product again. I received my first SCL order as a gift from my husband after a long time of wanting to try the pouches and Fanny packs. When I opened my gift I saw that my husband unfortunately ordered the wrong size fanny pack for me. I contacted SCL right away and asked for help processing an exchange and I would pay the additional cost for the correct size Fanny pack. I was told I had 7 days to do any return and I was out of luck. This is ridiculous. For a store that charges $98+ for a Fanny pack this kind of return policy is an absolute joke. I’ve now contacted them via email 3x in the last two weeks and have not gotten a single response. This company knows nothing about customer service and for the prices they charge for their products, this is pathetic. I’m happy to pay a higher price for high quality products and customer service but SCL has neither. I will never order from them again.
My star wars bag fell apart
My star wars bag fell apart! Disgusting for the money it cost.
Bad quality items
Bad quality items. The owners just want to steal from you.
Terrible business
Terrible business, terrible owners. We want Sir Jim.
Just as any other business owned by the…
Just as any other business owned by the Glazers and their spawns... they only cares about money, and does not gives a flying anything about customer services or delivering quality product. Do not buy from this store. #Glazersout
Glazers are parasites
Wouldn't recommend it.
No business moral or ethics.
Stealing from fans of the greatest club of all times.
GlazersOut
Horrible experience with rude staff and…
Horrible experience with rude staff and a disgusting family wouldn’t let me dog wear that clobber either
Highly recommend you avoid.
Overpriced products and poor customer service. Highly recommend you avoid.
Terrible owners who don’t care about…
Terrible owners who don’t care about their customers. Bought a bag from here and it had holes in it and they didn’t offer to replace or the fix the issue. Wear and tear is an understatement. They should look into selling this once great business to someone who can handle with care. Avram and Joel are the worst.
DO NOT SHOP HERE
Staff were arrogant and rude, products are worthless and sold for extortionate prices. DO NOT SHOP HERE.
If I could give them no stars then I…
If I could give them no stars then I would. Customer service is absolutely terrible. They are rude and it’s a rip off. Save your money! I ordered during a sale. First time customer. They shipped my order knowing one item was missing. What a surprise to me when I opened my package. They didn’t notify me of the missing item. I would have cancelled my entire order prior to them shipping it out if I knew they cannot fulfill it. Barely got an approval to return the items I got. And they still have the guts to say they charge a restocking fee. Ridiculous is an understatement.
Glazers Out
Terrible customer service. Is in need of major improvement but all they’ve done is buy a few tins of red paint.
LUHG
Doesn't seem like the owners of this…
Doesn't seem like the owners of this place care about anything. Pretty sure they don't know how tragic their beloved 'suh-kur' team are. Just sell everything and go to Ibiza
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