I own an installation company and i have been using Stone Traders since they began operating. Their service and prices are amongst the best in the country. I would not hesitate to recommend them... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Beautiful tiles,easy to sign up & order,easy payment.Great price & delivery cost.Tiles were in great packaging & arrived earlier than expected.No damaged tiles. If we need any more tiles I'll definit... Näytä lisää
The samples ordered arrived the next day, As did the actual order of 24 tiles. Unfortunately although very well packed and protected 7 out of 24 were broken. Stonetrader were very fast to offer refu... Näytä lisää
Yritys on vastannut
Fantastic company to use either online or using their extensive product knowledge over the phone. I have used them several times and the service is consistently good with prompt delivery when it is... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yhteystiedot
European House, 93 Wellington Road , LS12 1DZ, Leeds, Yhdysvallat
- 0113 231 1572
- sales@stonetrader.co.uk
- stonetrader.co.uk
4,6
Erinomainen
585 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fast delivery great value
16. toukokuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stonetrader
Hi,
Thank you for taking the time to leave us a fantastic review on Trustpilot!
We are glad your happy with the speed and value of our services, We hope you use us again.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
Fantastic company to use either online…
Fantastic company to use either online or using their extensive product knowledge over the phone. I have used them several times and the service is consistently good with prompt delivery when it is promised. Work colleagues have use too and same great service and prompt after sales when 1 delivery had a few broken tiles in the middle of a box not caused by transit or handling. Price is great too.👍
Will certainly use again as I go about renovating a couple of houses I have to bring up to date.
26. huhtikuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stonetrader
Hi Mark,
Thank you for taking the time to leave us a fantastic review on Trustpilot!
We are pleased that you have had an positive experience with us, we are also happy that you are going to be using us again and that your pleased with our knowledge on our products.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
Excellent service.
19. huhtikuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stonetrader
Hi Nora,
Thank you for taking the time to leave us a fantastic review on Trustpilot!
We are pleased to hear that you found our service to be excellent, we will keep making an effort and keep up to our usually high standards.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
fast delivery
fast delivery, no hassle, exactly what I wanted. I have ordered from here twice now and each time it has been exactly what I wanted the way I wanted it at a good price.
27. maaliskuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stonetrader
Hi Jamb,
Thank you for taking the time to leave us a fantastic review on Trustpilot!
We are pleased to hear that you found our site easy to use and that you loved our service. Were always happy to hear of customers using us again after an enjoyable first experience.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
Really impressed
Really impressed, was looking to add to tiles I already had in kitchen. Ordered 5 and they are a perfect match, quick delivery and beautifully packaged. Thank you
16. maaliskuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stonetrader
Hi David,
Thank you for taking the time to leave us a fantastic review on Trustpilot!
We are pleased that you found the tiles you were looking for and that they were a perfect match to the ones you already had. Also we are happy to hear that you found the delivery to be quick and in good condition.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
Tile Tastic!
Great company, been recommending you to everyone, such good value, and Gareth was great, ringing to let me know an hour before delivery came so I could make sure I was in.
14. maaliskuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stonetrader
Hi Laura,
Thank you for taking the time to leave us a fantastic review on Trustpilot!
We are pleased that your experience with our staff was an enjoyable one, and that you were able to be present to accept your delivery.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
Excellent Supplier
My order was handled expeditiously and consider them to be a first class supplier
9. maaliskuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stonetrader
Hi ,
Thank you for taking the time to leave us a fantastic review on Trustpilot!
We are glad your happy with the speed and value of our services, as for us being a first class supplier, its something we pride our self on.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
Great product and service
19. helmikuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stonetrader
Hi Kerry,
Thank you for taking the time to leave us a fantastic review on Trustpilot!
We are glad your happy with the service you had from us and the products , We hope you use us again.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
Excellent service and delivery
Excellent service and delivery. I've used stone trader a number of times and have no hesitation to use again or recommend.
19. helmikuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stonetrader
Hi Cain,
Thank you for taking the time to leave us an amazing review on our Trustpilot page!
We are thrilled to hear that you are happy with your tiles and delivery, also that you would use us again, we hope to see you again soon.
If you need any further advice or assistance with your metro tiles please don't hesitate to contact us.
Kind regards,
Stone Trader
Ask for 3 samples all 3 samples arrived…
Ask for 3 samples all 3 samples arrived broken.
18. helmikuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stonetrader
Hi Roy,
Thank you for taking the time to leave us a review.
I am really sorry to hear that your sample order from us arrived damaged. We have just introduced a new packaging to stop this from happening on our Metro range. Unfortunately your order was one of the last to be sent without this so I can only apologise that they arrived damaged.
We weren't aware that the samples arrived damaged. If you would of made us aware of the issue via either phone, email or our live chat service we would of happily replaced the samples tiles for you in the new packaging.
Stone Trader
Easy to order
Easy to order. Delivered quickly. Driver had great device to get our two pallets of tiles in front of the garage
16. helmikuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stonetrader
Hi Jol, Thank you for taking the time to leave us a fantastic review on Trustpilot! We are glad your happy with the speed and value of our services, as for the delivery i will pass your comments to the carrier company. We hope you use us again. If you need any further advice or assistance please don't hesitate to contact us. Kind regards, Stone Trader
Excellent service
Excellent service; staff contactable and very helpful. Speedy delivery... and no P&P costs!
9. helmikuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stonetrader
Hi Jacky,
Thank you for taking the time to leave us a fantastic review on Trustpilot!
We are glad your happy with the speed and value of our services, We hope you use us again.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
Super fast delivery of quality tiles and supplies
Easy transaction.Top Quality Tiles. Quick delivery at exact informed time by polite driver.
31. tammikuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stonetrader
Hi Christine,
Thank you for taking the time to leave us a great review on Trustpilot!
It's great to hear that our customers find our service easy and our quality high, also its good to know that our carrier company are doing there best to be punctual and polite . We couldn't be happier!
If you need any advice or assistance regarding your order don't hesitate to contact us.
Kind regards,
Stone Trader
Best price
Best price, hassle free transaction and accurate delivery date and time.
28. tammikuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stonetrader
Hi Aurangzeb,
Thank you for taking the time to leave us a great review on Trustpilot!
We pride our self on providing customers with the best of everything including price, Also its always a pleasure to hear that our carriers are doing there job correct in delivering your order on time.
If you need any advice or assistance regarding your order don't hesitate to contact us.
Kind regards,
Stone Trader
I was looking for some travertine stone…excellent all round
I was looking for some travertine stone tiles as we have fitted a new extraction fan and needed several more rows to match existing tiles, the tiiles were not easy to find but I found them here and the price was amazing, the delivery costs and times were also the best I could find, the tiles came super fast and are now on my wall and you couldn’t know there were several yeas apart from the original,ones.
12. tammikuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stonetrader
Hi,
Thank you for taking the time to leave us a great review on Trustpilot!
We are glad that you found the tiles you needed and that they matched perfectly, we are also happy that the service our carrier company provided was to our expectations. We couldn't be happier!
If you need any advice or assistance regarding your order don't hesitate to contact us.
Kind regards,
Stone Trader
Ordered my tiles and received the wrong…
Ordered my tiles and received the wrong ones, so i contacted them to tell them of the issue, they said to email them with the picture of the tiles and they will reply to the email. Its been 5 days today and still no reply, will have to chase them up again!!!!
20. joulukuuta 2018
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stonetrader
Hi Soheb,
We pride our self on our customer service and on this occasion we have fallen short of our usual high standards.
We apologise that you received the wrong tiles and there was a delay in replying to your email , i believe the correct tiles have been dispatched and you have received them.
Sorry for any inconvenience this has caused.
Kind regards,
Stone Trader
Fast and great value.
17. joulukuuta 2018
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stonetrader
Hi Paul,
Thank you for taking the time to leave us a fantastic review on Trustpilot!
We are glad your happy with the speed and value of our services, its something we pride our self on.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
Awesome service metro tiles bought…
Awesome service metro tiles bought online for delivery to Scotland 3rd of the price and no issues with delivery would highly recommend. Thanks again
13. joulukuuta 2018
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stonetrader
Hi George,
Thank you for taking the time to leave us a fantastic review on Trustpilot!
It's fantastic to hear we've given you great product and great prices and that you've recommended us. We look forward to seeing you again soon.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
The only negative is I think postage is…
The only negative is I think postage is quite high for the amount of tiles I ordered, the post cost half the price again that I paid for the tiles, and now I find I have a box left but it would probably cost too much to send back.
30. marraskuuta 2018
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stonetrader
Hi Dawn,
Thank you for taking the time to leave our company a Great review on our Trustpilot page.
With regards to our delivery charges, the reason we charge this amount on our metro range is because we have found that sending this type of tile which is fragile until fixed on the wall via a parcel carrier has resulted in high volumes of damaged and unusable product.
We do subsidised the delivery cost from our carriers to ensure we are giving our customers the best possible value for money on orders of this type.
If you need any advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
First class stock
First class stock. Had a problem with a small number of broken tiles when delivered. Contacted 'Stonetrader', who immediatly replaced them. Brilliant service.
27. marraskuuta 2018
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stonetrader
Hi Mrs Proctor,
Thank you for taking the time to leave our company a Great Review on our Trustpilot page.
We are happy your received your replacements, we apologise about any inconvenience caused due to the broken tiles, sometimes it can happen during transit.
If you need any advice or assistance please don't hesitate to contact us.
Kind regards,
Stone Trader
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
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Lue lisää muunlaisista arvosteluista.
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Tutustu Trustpilotin arviointiprosessiin.
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