Stellarsecurity Arvostelua 

Extra charges for no reason, and I don't
even know where to cancel
auto-renewal

We bought 5 eSIMs for Turkey at the end of June. They worked on day one, then every single SIM showed “No network” the next day for the whole day. I had to buy a local SIM just to get basic internet access, which makes this service completely useless for travel.
Support was almost non-existent, and I was also charged an unexplained security fee of around €3 that was not made clear at checkout. On top of that, I received a newsletter I never signed up for. When I unsubscribed, the reply I got was shockingly rude and unprofessional.
This company is misleading, unreliable, and not trustworthy.

Scam
I was buying their esim and they put some antivirus protection in the cart even when you click that you don't want it.
And they charge for it weekly.
Avoid this scam company.

5th day in Albania and the 2x 3GB eSIM/20 days are still working fine, no issues whatsoever.

I hope they continue to work for the next 13 days.

When activating auto topup they multiply the topup operations, three consecutive topups and you end up with more data than you need

Habe meinen Eltern 6 Monate eSim Türkei für 15€ geholt unschlagbar. Bei uns im Urlaub auf Seychellen war es auch super Günstig

The process of purchasing a 20-day data eSIM for Turkey was quick and hassle-free, as was installing the SIM card in my Xiaomi phone.
Immediately upon arrival, the data plan started working at a speed suitable for everyday use of the internet and social media. The price was absolutely excellent. I highly recommend it.

I bought eSIM "Europe (35 areas) eSIM: 4 GB, 30 days" and it was working fine until traffic has ended. While ordering, I activated auto top-up -- it wasn't triggered. I created support ticket -- after 3 days it is still not answered, despite on "Our support team typically responds within 24 hours." commitment. After contact by email, I got the fast response: "We confirmed that Auto Top-Up was enabled, but the attempt failed because no compatible top-up with the same data allowance was available. Your eSIM is now exhausted, and no additional top-up has been processed. We’ve sent this for specialist review to arrange the appropriate resolution. A specialist may reply within 24 hours.". Yesterday I written another email after 24 hours passed -- no response. Meanwhile, at the moment 2 days passed -- no solution.

Manual top-up is much more expensive and I suppose it's a bug with their top-up prices. Moreover, the prices in the iOS application extra more expensive. Very unclear pricing policy, or it's just a bug.

Deceptive checkout, delayed hidden charges, and broken dashboard!
I placed an order in the evening just to buy an eSIM for Italy. Without clear transparency, Stellar Security automatically added a "Stellar Travel Protection" subscription to my cart. I cleared the chek box, but somehow it was added anyway and Then onky on next day i saw that i was charged at 3:00 AM, an unexpected separate charge of €0.49 was processed on my card for this protection, with a scheduled recurring monthly bill of €1.39 to follow.
To make matters worse, when I logged into my account to cancel it, the dashboard displayed "0 Active Subscriptions," making it impossible to cancel through their interface.
Charging customers' cards hours after checkout for unwanted subscriptions while hiding them from the account management panel is completely unacceptable. Beware of hidden fees and check your bank statements carefully!
Update: after email to customer service, they said that subscription was cancelled. Also i want to reply to their reply, as many people i was interested only to purchase cheap esim and not some unnecessary antivirus. And ,yes, the additional unnecessary service by defalt was added and i had to check it out. And because of what happened, the second esim that i needed i bought from another seller and i will never buy from stellar security.

This was a very disappointing experience. I purchased two eSIM from StellarSecurity, but it could not be activated in Peru- Lima, leaving me without service and out of pocket.

What made the situation worse was the customer service. They provided no effective solution and were unwilling to properly resolve the issue or refund my money.

Based on my experience, I would strongly advise against purchasing an eSIM from StellarSecurity.

Hard to tell is it a scam or not. Customer service is so bad and when you give feedback to them, they just reply "i love you"?! Website doesn't work, you can't delete your account. Seems pretty shady business because you can't even find real information about the company from the internet.

So, be careful and dont install any apps from them.

I used steller Esim in morroco, worked perfectly downloaded and installed when landed connected straight away 5g Internet, good package cost wise 5gb reasonable amount . Will use agine

Estupendo. Fui a Belgrado comprando su eSim de 5GB para pasar 5 días moviendome por Serbio y funcionó genial. Internet de datos en todas partes, funcionando bien y me sobraron 2 gigas. Muy recomendable

The price was extremely cheap 10gb 30days for Japan for around $3. I purchased and then read the reviews which got me worried. I reached out, Matthew told me nothing to worry about.
It all worked fine - great service, no issues. Hotspot for family used most of the 10gb in about 2weeks.

Definitely recommend

Esim never worked. Emailed them 3 times - no response.

I am very satisfied with the service provided by the Stellar eSIM card in Canada, which allows me to use VoIP. I will continue to use their services!!

Excellent service. Easy

bought an esim, ticked off the dark pattern add on, but was charged anyway after like a week. nonsense

EDIT: They tried to take down my review, claiming it a false review. I was finally able to put it back again only after providing all the proof of the purchase and verifying my id and my face to become a 'verified user'.

Just think about how many other reviews there would be that got deleted because of the poor customers unbothered to go through all these processes, and the survivors here who sacrificed their precious time on whistling out on these scammers. And yet, their average rating is still so low and going even lower inspite of their hard work of taking negative but honest reviews down.
Funniest comedy of the year.