Steamery UK Arvostelua 

Love the steamer. Heavier than I expected for a travel item but feels of good quality

Faulty pilo took weeks to respond then received anew one which doesn’t work either had no response to my complaint about the second pilo which arrived without the on/ off button in situ

The bobble remover arrived fine but broke after 1 1/2 jumpers. A week after emailing the customer support centre I have had no response and there is no contact telephone number for customer support.

Fantastic product, great quality & does the job well!

A quality item that functions as it should, well packaged and promptly shipped.

I purchased a Pilo 2 Fabric Shaver on 18 March 2026 and it arrived within a few days and was faulty. After charging it for several hours and switching it on the light came on but went off again and it did not work. I sent an email to Steamery on 22 March with full details of the fault including a photo and video. It has now been 11 days and I have not received a response from Steamery except an automated message asking for a Trustpilot review.

Shipping was fast, well packaged. Items look sleek and work well

Bought to use on abayas and thin items, creased didn’t come out easily. I had to go over the same patch a few times before it took the crease out. I bought to save time but I prefer my iron. You really need to use this on soft materials and it waist lot of time with each item. Run off water tank after 5 minutes of use. Wouldn’t recommend!

Great customer service and speedy delivery

Delivery service excellent and informative.

Nice but overpriced products. However customer support is just awful. The slowest responses I’ve ever encountered. You wait days between replies.

For a premium product, the support is more like a budget brand.

Very prompt delivery, Quality hand steamer, great price in the sale too

Fantastic. Really gentle bobble remover.

On time fulfilment of my order: No muss, no fuss!

Steamery bubble remover is an efficient machine to remove bubbles and make your fabric good as new again! I'm very happy with my purchase and its worth the price. Definitely recommend it to others.

Nice website. Nice Branding and prompt delivery. Everything you would expect from a high end brand.

Very efficient delivery. The best fabric shaver I have tried so far!

I got this as a gift for my boyfriend who is historically bad at using an iron and he really loves it :)

Non-existent customer service. Do not buy. My husband bought a Steamery as a Christmas gift. However it was unwanted due to the mixed reviews of performance quality. We have been emailing since 3rd January to arrange a return (the process they specify) and still no response, despite following up 3 times. There is no phone number available or alternative route to contact. We have an unopened/unused and unwanted item. I hope Steamery monitor these reviews closer than their contact mail email address.

Ordering process very straightforward and delivery as predicted within two days. Very impressed with the Pilo2 fabric “shaver”, way ahead of other products pretending to do the same job. So good we’ve actually purchased a second unit. Rejuvenating all our knitwear and delaying trips to charity shops.