Great steaks that arrived a day late due to a dpd issue, this is not the company’s fault and their customer service was great and even sent a couple of extra steaks out as a sorry for the delay. We wi... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Edit - Steak King responded immediately when they saw my original review and they generously offered a significant store credit to enable me to reorder. I look forward to a better experience when co... Näytä lisää
Overall the process of purchases is smooth and satisfactory. The date of delivery can be chosen to suit our own planning and schedule. Prices are attractive in most cases. Even better if more diversi... Näytä lisää
Yritys on vastannut
Have been buying from Steak King for a while... overall good service and quality of Meat. But Technical glitches affect over user experience. 1.) Used loyalty points to redeem coupon, but wa... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Päivittäistavaroiden kotiinkuljetuspalvelu
- ja myös
- Kala- ja äyriäismarkkinat
- Lihatuotteiden toimittaja
- Pihviravintola
Yrityksen kirjoittama
Steak King was formed by Johnny Glover; a chef, butcher and fishmonger of 30 years who founded The Butchers Club & Pacific Gourmet here in Hong Kong. Steak King products are sourced directly from farmers and fishermen from around the world, we pride ourselves on working with the finest producers that care about their products the same way that we do. Meats and Seafoods are flown in fresh and processed by our own expert butchers here in Hong Kong before being blast frozen and delivered to your door.
Yhteystiedot
2/F Room B1, Vita Tower - Block B, 29 Wong Chuk Hang Road, Hong Kong, HKHKHK, Wong Chuk Hang, Hong Kong
- +852 25981080
- orders@steak-king.com
- steak-king.com
4,1
Hyvä
419 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 71 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good after sales service and good price…
Good after sales service and good price , will buy again
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Excellent meat quality & Helpful Staff Team
My first experience with Steak King is really fabulous. As I was not familiar with the website and therefore nearly missed my expected delivery date, they really tried so hard to help out and got my purchase delivered in time. A big thanks to Joan !
What is more, their ribeye is fresh, juicy and delicious. I will definitely buy again and will recommend them to my friends.
11. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Steak King
Really glad to hear you had a great first experience with us! Happy we could sort out the delivery in time — will definitely pass your kind words to Joan 😊
Awesome to know you enjoyed the ribeye too. Hope to have you back again soon!
Great quality food
Great quality food. Excellent customer service. I have been buying from Steak King for years and highly recommend them.
11. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Steak King
Really appreciate your continued support over the years! Glad to hear you’re enjoying both the quality and service 😊
Thanks a lot for the recommendation — means a lot to us!
I am a bit upset as I just bought a few…
I am a bit upset as I just bought a few Waygu M9 and the state weight is suppose to be 1.01kg and 1.032 kg but when we weigh it at home, it came out to be smaller at 969.9 g and 981.3 g, a loss of 4% and 5% of what it has been stated. Did not happen before
29. maaliskuuta 2026
Vastaus yritykseltä Steak King
Sorry to hear about this — that’s definitely not the experience we want you to have, especially as a returning customer. Small variations can happen due to trimming and packaging, but we understand your concern here.
Please drop us a message with your order details and we’ll look into this for you 👍
High quality. Good price
Delivered quickly and quality of everything was high and good prices...much cheaper than elsewhere for better quality.
29. maaliskuuta 2026
Vastaus yritykseltä Steak King
Thank you for your kind feedback! We're delighted to hear that you were happy with the quality, pricing, and quick delivery.
Meat quality is very good and price tag…
Meat quality is very good and price tag is reasonable.
30. maaliskuuta 2026
Vastaus yritykseltä Steak King
Thank you for your kind feedback! We're delighted to hear that you’re happy with the quality and value of our products.
We look forward to serving you again soon!
Great value
Great value! Would get 5 stars if the steaks could be individually sealed instead of 2 per pack.
30. maaliskuuta 2026
Vastaus yritykseltä Steak King
Thank you for your feedback! We're glad you found great value in our products. Our standard packaging is two steaks per pack, but individual packing can be arranged upon request with additional cost. Please contact us at orders@steak-king.com for assistance with future orders.
Delivery was fast and prompt
Delivery was fast and prompt. Product quality was good.
30. maaliskuuta 2026
Vastaus yritykseltä Steak King
Thank you for your kind words! We're glad you were satisfied with the fast delivery and product quality. We look forward to serving you again soon.
Delivery staff very polite and had…
Delivery staff very polite and had follow my instructions
But I ordered the steak need to pre-cut, and it’s still doing nothing
At least the system should let me know they can’t do it
Long time ago the system can specify the delivery time range but now can’t. This one is no good
29. maaliskuuta 2026
Vastaus yritykseltä Steak King
Thank you for your feedback! We're pleased to hear our delivery team met your expectations.
Regarding the pre-cut steak, we sincerely apologize for the inconvenience. Please email us at orders@steak-king.com with your order details so we can assist you.
Good quality and value
29. maaliskuuta 2026
Vastaus yritykseltä Steak King
Thank you for your support! We're glad you’re happy with the quality and value of our products.
Amazing quality products
Amazing quality products, great prices, super easy delivery options and easy customer experience.
31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Steak King
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our quality products, great prices, and seamless delivery experience. We look forward to serving you again soon!
Overall happy despite recent disappointment
I have been a regular customer of both Steak King and Flat Iron. I particularly love the special meat deals which are a bargain and so far always of good quality.
With my last order, however, I was disappointed in the fact that the guanciale I ordered was already expired one week ago. The expiry date was clearly visible on the packing.
When I contacted the hotline, they were apologetic and offered me a voucher for my next purchase (subject to minimum amount) and which was less than I had paid for the guanciale? My disappointment that this means I am suffering a financial loss due to their oversight was quickly understood and they offered to replace the guanciale with a fresh order. I was fine with this outcome, yet this lapse of judgment from management annoys me. Moreover, I now wonder whether the expired meat would be “recycled” or properly disposed.
I have been happy with the products and service, and understand that screw-ups can happen. I hope this feedback would lead to better quality control and improve customer response.
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Steak King
Hi,
Thank you for your continued support of Steak King and Flat Iron — we truly appreciate you being a regular customer and are glad to hear you’ve been enjoying our products and special deals.
At the same time, we’re very sorry about this particular experience. This is definitely not the standard we aim to maintain, and we take issues like this seriously.
We’re glad our team was able to arrange a replacement that worked for you, but we understand your frustration regarding the situation and your concerns around quality control. Please be assured that expired products are strictly not reused or recycled in any way and are properly disposed of in line with our internal procedures.
Your feedback has been noted and shared with the team to ensure better checks are in place moving forward.
If there’s anything further you’d like us to look into, please feel free to reach out to us at orders@steak-king.com. we’ll be more than happy to assist.
Thank you again for your honest feedback and continued support.
Cannot fault your service
Cannot fault your products or service - promotion is very good, offerings and range are great, promotions are super, but best of all is the quality of your products especially the steak! Home delivery also excellent - quick and reliable. All in all, I am very happy! Richard
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Steak King
Hi Richard,
Thank you for your amazing feedback! We're really glad to hear that you're happy with our products, promotions, and delivery service.
It’s great to know that the quality of our steaks stands out — that’s exactly what we aim for. We truly appreciate your support and look forward to serving you again soon!
What you see is what you get
If you live in HK and can't speak good Chinese. Steak king can be your personal butcher. You can get any well known steak for super cheap, and the quality is super good too.
21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Steak King
Thank you for your great feedback! We're really glad to hear that you find our service convenient and our products good value for money.
Providing quality cuts at accessible prices is exactly what we aim for. We truly appreciate your support and look forward to serving you again soon!
Problems with packing
I bought 2 kg of ribeye steak, in 330grams cuts, and specifically asked for individual packing, i.e. 6 individually packed steaks.
However, what i received was 4 packs, where two of them containing 2 steaks each.
15. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Steak King
Thank you for your feedback. Our standard packaging procedure is to pack steaks by two per pack.
However, we understand your preference for individual packing. Please email us at orders@steak-king.com with your order details, and we’ll be happy to assist you further.
Efficient Delivery Arrangement
Replying Email within 30mins and Arranging delivery within 10mins. Impressive work efficiency.
15. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Steak King
Thank you for your kind words! We’re glad to hear our team could respond quickly and arrange the delivery promptly. We really appreciate your support!
Great quality products
Great quality products, great service, easy to use app. The only thing is, and I see I’m not alone with this here, we tend to overlook if a product comes frozen or chilled. This may cause disappointment and a subsequent, unjustified less-than-5 star review, Please put another reminder at check out that some products come chilled. Otherwise great overall service. Thanks!
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Steak King
Thank you for your detailed feedback and kind words about our products, service, and app. We appreciate the suggestion regarding clearer reminders for frozen vs chilled items and will certainly take this into consideration to help customers avoid confusion at checkout. Thanks again for your support!
The steak was of very high quality at a…
The steak was of very high quality at a very reasonable priceprice.
26. helmikuuta 2026
Vastaus yritykseltä Steak King
Thank you for your kind feedback! We’re glad you enjoyed the steak quality and found it good value. We really appreciate your support!
Vastaus yritykseltä Steak King
Thank you for your kind words! We’re glad you’re happy with the prompt service and quality. We appreciate your support!
I don't want to leave Aberdeen because…
I don't want to leave Aberdeen because of steak King.
Staff are friendly and steak are fantastic with reasonable price. It's so near my place that I could go pop in anytime for some chilled steaks.
26. helmikuuta 2026
Vastaus yritykseltä Steak King
Thank you for the wonderful feedback! We’re really glad to hear our Aberdeen shop is convenient for you and that you enjoy the steaks and friendly service. Always happy to have you drop by anytime!
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