Great steaks that arrived a day late due to a dpd issue, this is not the company’s fault and their customer service was great and even sent a couple of extra steaks out as a sorry for the delay. We wi... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Edit - Steak King responded immediately when they saw my original review and they generously offered a significant store credit to enable me to reorder. I look forward to a better experience when co... Näytä lisää
Overall the process of purchases is smooth and satisfactory. The date of delivery can be chosen to suit our own planning and schedule. Prices are attractive in most cases. Even better if more diversi... Näytä lisää
Yritys on vastannut
Have been buying from Steak King for a while... overall good service and quality of Meat. But Technical glitches affect over user experience. 1.) Used loyalty points to redeem coupon, but wa... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Päivittäistavaroiden kotiinkuljetuspalvelu
- ja myös
- Kala- ja äyriäismarkkinat
- Lihatuotteiden toimittaja
- Pihviravintola
Yrityksen kirjoittama
Steak King was formed by Johnny Glover; a chef, butcher and fishmonger of 30 years who founded The Butchers Club & Pacific Gourmet here in Hong Kong. Steak King products are sourced directly from farmers and fishermen from around the world, we pride ourselves on working with the finest producers that care about their products the same way that we do. Meats and Seafoods are flown in fresh and processed by our own expert butchers here in Hong Kong before being blast frozen and delivered to your door.
Yhteystiedot
2/F Room B1, Vita Tower - Block B, 29 Wong Chuk Hang Road, Hong Kong, HKHKHK, Wong Chuk Hang, Hong Kong
- +852 25981080
- orders@steak-king.com
- steak-king.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 71 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
M4-5 Porterhouse
I've bought four chilled M4-5 Porterhouse steaks. I've just cooked one and it's fantastically juicy!
Great quality salmons I received
Great quality salmons I received. It changed my perception of how sub-standard salmons was I previously getting through HKTMALL.
Super fast delivery and amazing prices
Super fast delivery, amazing prices and great quality. My go-to meat/fish supplier !
I recommend Steak King!
I buy meat from Steak King and it’s always good quality and delivered on time.
Good experience
Good experience: fresh food, on-time delivery, and affordable prices.
The quality is great for the price
The quality is great for the price.
Good timing for delivery.
great steak at awesome prices
great steak at awesome prices, cheapeast wagyu M9 in town
Suggestions for packing
Quality of the steaks and chicken thighs are great
However, the ice packs inside the packages have almost all melted. The frozen chicken thighs are quite melted and the steaks have become quite soft
When the temperature becomes so high now, I think you must pack with more ice packs to maintain the temperature
And I am not sure whether the delivery guy is having properly insulated containers to protect the packages too
Please review the packing method as necessary

Vastaus yritykseltä Steak King
Rib-eye not worthy of dog food
Rib-eye not worthy of dog food
We have before bought meat and been happy. This time we bought some South African rib-eye. We just tried to eat them and they we so chewy and rubbery that we all four family members gave up. They were not worthy of dog food and also had a funny taste. I was disappointed that Steak King deleted my feedback on Facebook.
We have also written to Steak King. They responded by saying they took feedback very seriously. However in reality they do not at all. After many many chasers from us and lots of holding up responses from them, they have provided us a hkd 100 voucher. So basically acknowledging the problem but only covering a fraction of the losses we have had. You judge yourself.
Good quality
I recommended steak king to my colleagues. We enjoyed the good quality of beef together.
The customer service is very helpful to schedule goods delivery. I gave 5-star.
Items which are not available due to lack of stock
Overall, the products are good and reasonably priced. My issue is that you have items which I wanted to purchase but they are always out of stock. It would be an improvement that you allow customers to place order for such items and will deliver them once they are in stock. Charges would be made when you make the delivery.
Great products
Great products, Just need to work on website for delivery to DB pls. IT has stopped me from processing a few orders.
Legit good steaks at incredible prices
I have purchased steaks from this shop multiple times.
Prices are always incredible specially during meat emporium at the end of the month. Prices you cant beat and steaks are the the best quality.
No BS on random charges, just pure quality steaks at incredible prices.
High quality and the best value in HK
High quality meat, excellent service at the best prices in town. Frequent customer here.
It was not easy navigating the website…
It was not easy navigating the website as there were quite a few hurdles before the free shipping tab came up. That was after several tries and I am sure the site could be simplified. Other than that, delivery was prompt and the purchase was, as in the past, of a high standard.

Vastaus yritykseltä Steak King
The promotion prices are very good
The promotion prices are very good, the quality of the meats is very good and the delivery was fast
Loyalty point being cancelled without advance notice
I had been a loyal customer of steak king for about 3 years
Recently I found steak king cancelled some of my loyalty point because of their expiry. However, there was no expiry date shown or email notification to tell me my points were expiring.
Since the expiration was just 2 days ago, I sent an email to steak king customer service to request for recovering my loyalty point or give me a voucher that equal to my loyalty points, but they refused, even I pointed out there was no expiry policy in their website or any indicator about it.
Now, I am going to spend the rest of my loyalty point and not coming back to steak king because of the expiry disappointed experience.
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