Generator Arvostelua 

Stayed at Generator Paris. 1st night a cleaner or security guard who worked there came into the room at 1:20am, turned on all the lights n banged around. I woke up and asked what he was doing and he ignored me and left. 3rd night I was there the bed next to mine checked out in the morning. Cleaning staff came and cleared my bed. Changed the sheets and took all my personal belongings. When I arrived back my key wouldn't work so I went down and got a new key. Went back up to find that my property had been taken. Went back down to be told that there were no cleaning staff until the next day at 8am. I was checking out the next day so I went down early to recover my items. They weren't found. Aside from that my booking made through Hostelworld clearly says checkout is at 00:00 but I was told 10am by the desk staff and that I'd be charged extra for a late checkout. It's a good location and clean in terms of hostels. It's a shame there were so many bad experiences that went with it. I was never offered any compensation for my things that were taken which was also quite disappointing. If you stay there; lock everything up!! Don't leave any valuables in the dorm rooms

Horrendous do not visit here as I came here with my two children and planned on staying for 4 nights and when we got in we found a ball of pubes in the bed sheets of one of the beds and stains all over the walls and matrices.we did not stay the full 4 days as I did not want to catch a disease. Horrendous stay I should’ve bought a nandos instead I want a refund.

Absolutely awful, we have stayed here and did not sleep at all due to the uncomfortable conditions and we were all very itchy. Dust and unclean beds as well as stains and the bathrooms are disgusting, you feel like you need to go somewhere else to clean yourself. Extremely unsatisfied with the experience.

The location is very near to Roma Termini Station, perfect for traveling. The area is kind of shady and does not feel safe... Staff were very helpfull! The elevator was down, so they offered to help me and carry my luggage till the forth floor. The rooms a very spacious and overall very new and nice, the bathrooms as well. Easy check in and check out. I would stay there again if I need to have one night in Rome near Termini.

We orderd a 4 person room and we got put in a 8 person room woth random persons

Jeg var på studietur med mit gymnasie på generator i København. Det starter med kaos for at skulle tjekke ind på værelserne. Vi får udleveret kort og tjekker vores værelse. (Vi er 8 piger på et værelse)
der er en forfærdelig lugt af mug eller råddent på gangene og værelset. På sengene var der kønshår, hår, sæd, snot, og det var helt misfarvet. Samtidig var der urin pletter på vores toilet bræt og toilet.

Vi klager til personalet og de sender 3 rengørings damer op som tjekker det og selv udtrykker at det ikke er blevet rengjort ordentligt. Da vi kommer tilbage igen har de fjernet hele det øverste af vores toilet så vi ikke kan benytte vores toilet. Samt er vores senge stadig klamme denne gang med det der ligner sæd eller snot og er stadig misfarvet det ligner de bare havde støvsuget sengen eller vendt madrassen om.

Vi går ned og klager igen denne gang med et nyt personale på end tideligere og forklare dem hvad der forgår og at vi allerede har klaget samtlige gange nu.
Vi får af vide de ikke kan ordne vores toilet før næste dag men at vi kan få adgang til fælles toilettet på gangen.

Fælles toilettet lugter forfærdeligt og døren kan ikke lukke helt. Det ligger langt fra vores værelse dvs vi skal gå flere gange hen for at komme på toilet. Vi får 2 nye lagner med op men det viser sig at det er de forkerte lagner og de ikke har flere tilbage af dem der passer på sengen.

Vi endte med at måtte tage det af og ligge 2-3 lagner på vores senge for at det passede. På intet tidspunkt gjorde personalet noget der gav nytte.

Efter 2 dage får vi et nyt toiletbræt på værelset dvs på dagen vi skulle tjekke ud. Morgenmaden på hotellet var desideret uspiselig. Røræg der var så klamme at ingen ville røre dem og koldt brød der var sten hårdt med intet udvalg af pålæg. Juice der smagte af vand med et snært af appelsin. Vi ville aldrig anbefale generator hotel til nogle det er generelt så klamt og udueligt personale. Og man betaler trosalt en okay høj pris Per nat.

Kan på ingen måde anbefale dette hotel. Grund: spermklatter, hår, kønshår på lagenet, der lugter overalt, ingen plads i værelset, usmageligt klamt morgenmad. Da vi kom var der urinpletter på toiletbrættet og vi gik ned i receptionen og spurgte om de ikke kunne rengøre det. Da vi kommer op 2 timer efter, har de vitterligt bare taget vores toiletbræt, så man kan ikke sidde på toilettet. (Det skal lige siges at vi var 8 piger på det værelse). Vi fik et toiletbræt 2 dage efter, hvor i mellem tiden måtte vi gå hele vejen ned i receptionen for at benytte toilettet Simpelthen klamt hotel

Great experience as Freeman walked me through a variety of financial steps to not only reduce debt but increase income. Very insightful and offers a lot to ponder about.

Dejlig søndags jazz, udmærket morgenmad og spændende duel i shuffle board

I staid at generator on friday 5ht of january in a room for 6 people. A noise woke me up and I saw three guysraping a man that was probably sedated. I was terrified when one of the guys saw that I was looking, he produced a police badge and explained to me that they needed to punish the sedated man for something he had done" This is the way it works in Sweden" he explained.I was terrified and said that I would start yelling if he didn`t let me go out .He shuggred and said; "Keep quiet about this or you will be deep in trouble".I picked my stuff fast and run downstairs to the front desk. I explained a guy what was going on in my room. He answered smirking;"Mind your own bussines". He offered me a bed in another room wich I refused cause I didn`t feel safe in the place. I strongly recommend NOT to stay there.It took me many days to overcome my fear and tell about this and if necessary I am ready to go to a court of justice and render testimony there.

elendig service fra personalet

Caveat Emptor/Buyer Beware: I booked Generator Paris a month ago for a November 16th stay for €124.30 as I had a conference to attend in Paris. I became ill on the morning of the journey; but I contacted Generator asking to either cancel or rebook my stay. I was met with various contradictory responses, each using the "Non-refundable" excuse, each time told with varying degrees of rudeness that I cannot rebook and I cannot get a refund. (Similar to a bereavement, if you or a close relation becomes seriously unwell, hotels may grant an exception to their non-refundable rates.) I stayed in Generator in Copenhagen in 2013 and I have to think this badly run, rude and inflexible company it has become co-incides with its acquistion in 2017 by a UK based Private Equity firm.

If I had read the reviews on Google and/or Trip Advisor with many writing that the accommodation was both dirty and the staff rude I would never have booked.
I have had quite an extraordinary exchange of emails in the meantime from their reception which were bordering on offensive. I have decided to contact the owners of Generator Hostels Queensgate Investments LLP, London as I am quite sure they have no idea how appallingly their portfolio of "The design-led hostels" are run.
Since Generator Hostels currently earns revenues of over €70m with 14 sites which aims to attract millennial travellers with its focus on capital city addresses, artfully designed interiors and appealing shared social spaces." It will not mind some honest feedback from the kind of customer it intended to attract, but has instead managed to repel for life.

I book a room and paid deposit to keep the room for me as I paid the deposit I thought I could land and pay at the desk. After paying the deposit I thought the room would be safe and Il pay when I land. They send a link and said if I don't pay by 6 I lose the room and deposit. I didn't have the money in my account at the time so I lost the room and told me iv lost the deposit. So I thought ok it's only the deposit. So the told me the room was gone nd iv lost deposit. I thought that was it. 4 months later they went into my account and stole 400 euro out of my bank account. I gave them no permission as the told me you room and deposit is gone. So it didn't matter they still went into my room and took my 400 out. They stole 400 of me. Iv went to the BANK and doing them for fraud. Don't book with these they will steal money from your account. They left me broke and stole my last 400 in a country I'm not from. Its unfair and won't even give me my money back. If I had of know they do this I would of least stayed their and use my money. I advised you not to use these or even go near their links as they will steal from you.

Extrem unfreundliches Personal, NICHT HINGEHEN!

Very good
Food

They give terrible service, they put me into 8bed room when I paid for 4bed room.
Worse they took money from my account that had already been declined, my bank blocked them they tried again and took money, I didnt stay with them when they took the money. Am now expecting a refund.
Avoid them if possible, there staff are rude and the reception people think they are doing you a big favour, worst customer service I have ever seen, am styill chasing my refund for service I didnt buy.

These people love money so much you can see the evil sparkle in their eyes when they see it! That includes the servers, hotel assistant, not giving them huge tips will make you be treated with disgust and hostility! To me, it's ridiculously disrespectful.

Incredibly noisy due to the bar downstairs and loud music blaring up into the bed rooms. There was a group of students who were running, shouting, slamming doors and playing music way past 11pm which according to the house rules is when you have to be quiet. When challenged about their behaviour they became very rude and terrorised one member of staff for hours, banging on her door etc. Hotel management were not helpful and basically did nothing.
My room also smelled very strongly of sewer and was incredibly hot - windows could not stay open during the night due to the noise level from the bar downstairs and people staying in the court yard or shouting from one room to another through opened windows.
Staff may be apologetic and understanding and generally nice but just seem to be overwhelmed. Clearly not enough employees for a hotel of that size.
Will not come back.