stanstedmeetandgreetparking.co.uk Arvostelua 

Absolute sham of a place. Turned me away 90mins bwfore my flight, as I have a tesla and no key, almost ruined mine and my daughters holiday ny missing the flight. Wont refund my money as its my fault aparently. Doesn't say anywhere on booking about leaving keys with them. was told to view there own website where it does, but the link to there site goes back to third party site. Its a shithole of a car park, wouldn't leave a bin there let alone a nice car.

We left our cars with those fraudsters for a week when we went away. Whilst being away, we saw our cars driving around through our live car trackers - these idiots couldn’t even use their little brain to know if there were trackers in the cars or not. We got back to the UK at Stansted, our cars were muddy inside, fuel was low (not as we left it) and mileage gone way up. Their staff had confirmed that YES they use their customers cars and the owner Manzer Khan is aware of it. We have contacted police who said they have a case against them and this business will seized operating soon as they have CCTV evidence of customers car being used without their permission.

I used Safe Meet and Greet at Stansted and had the absolute worse experience. I waited over 30 minutes for them to collect my car on arrival despite having called them to say I was 30 minutes away. I waited almost 2 hours for them to bring my car back to the terminal on departure! On both occasions they were extremely rude and the driver was aggressive even getting very close up to me. DO NOT USE THE COMPANY 'SAFE MEET & GREET' at STANSTED UNDER ANY CIRCUMSTANCES.

Avoid. I booked this at their website and my confirmation email had the wrong time but on the right days. I immediately called them and was told it would not be a problem. I emailed them to confirm.
Then on arrival I was charged a £45 ammendment fee.
They also brough my car to the airport Radison Blu so I am now worried about getting a drop of charge too.
I wrote to them on return but zero reply.
JUST GO ELSEWHERE> They have ZERO to offer and will likely rip you off

Absolutely do not recommend this company. You’re better off parking in an official airport car park and taking a shuttle or bus.

After landing, they ask you to wait 20–30 minutes for your vehicle to be returned — I ended up waiting over two hours, and the driver who finally brought my car back was extremely rude.

A few days later, I received a £60 parking fine from a camera at some unknown location — clearly issued while the car was still under their control and not yet returned to me.

This entire experience has been frustrating, stressful, and completely unacceptable. If you value your time, peace of mind, and want to avoid unexpected fines, stay far away from this company.

We were getting transported to the airport at speeds that far exceeded road safety. We nearly had 2 head on collisions, the second incident we went off road and into a ditch. We had to cancel our flight and come back 3 days later that planned. I got a horrible text saying we want £115 cash no VAT receipt. If not paid at Stansted, they will seize my vehicle. I didn't think much of it. I just wanted to get home. then the driver started having a real Barney with another passenger with a walking aid, it even got physical.
He got more money off him also.
I think I need to review more companies before I book next.

Smart Meet and Greet are rubbish!
I got a parking ticket after using this company and now no one is answering emails or taking responsibility.
Please do not use.
I think they have changed their name now anyway!

We were aware of the £10 charge prior to arrival. So, the guy that collected our car asked for the ticket and to pay the £10. We gave him payment and the ticket. This man clearly just pocketed the £10 and just drove out as I received a £60 fine a week later. If you try and contact them they will use every avoidance tactic in the book and needless to say very rude. DO NOT USE THIS COMPANY!

Totally impossible to reach anyone to resolve a simple registration issue. Have tried chat boxes, emails, phone numbers, either not working, or the person at the other end putting phone down as doesn't understand. Unable to put into words how useless this company is.

Cowboy car park — they will charge you for everything!

We booked our parking about two weeks before our trip, and it was much cheaper than everywhere else — which should have been a red flag in hindsight.

Unfortunately, on the way there we hit a pothole and got a flat tyre. I immediately called the car park to inform them of the situation and kept them updated throughout. We had to wait for an emergency tyre fitter and ended up having to pay to change our flights.

Despite all this and the fact that I kept them informed, the car park staff simply didn’t care. They still charged us £75 just because we arrived a couple of hours late — even though our original parking fee was only £53! On top of that, they added another £2 fee just for paying by card.

The whole experience was horrendous. They showed no understanding or flexibility whatsoever and were only interested in taking more money.

AVOID AT ALL COSTS!

The worst parking company ever.Left us to wait with the kids on a cold in a middle of night more then an hour, but should be up to 30 min.Didn't picked up a phone, keep telling us less then 30 min at first, then after 40 min waiting, they telling 5 min, then during another phone call it's already 20 min.And all this not even in busy time.They only brought our car when my husband said on a phone he will call to police if car will be not here, the bring car after 20 minutes.The have at least 2 companies with different name, but funny it's all same phone number, and drivers keep telling they working for different company.Especially if you with kids, avoid!You will get so many troubles, wish we could read reviews before, but who could know that Stansted airport can let such a scumbags work on there territory.Whey there was not as described too.
Nightmare! Don't even back to my review, as I see what I company you are.

Total SCAM. Were a bit late as our flight is delayed by more than two hours, they charged us £20!!! Plus added 11 pounds on top for TRANSFER !!!!!!! AVOID THIS SCAM!!!! End up MUCH MORE EXPENSIVE than parking in the airport!!!!!!!!!!

On arrival, my rear wing was damaged!!!

Read the small print - was charged £10 extra on arrival - this is misleading as other (closer!) car parks would be cheaper.
Also, didn’t appreciate witnessing an argument with other customers (who were justifiably annoyed with same charge).
Not close enough to airport either.

When we booked we were told to phone 30 minutes before arriving. We phoned up and were told someone would be with us within 25 minutes. We entered the orange carpark and waited. No-one arrived to collect our car, so we phoned again. This time we were told someone would be with us within 10 minutes. Over an hour later, and after several more calls, a man arrived and told us to pay for the carpark fee. It stated,when we booked, it would cost £10, but because we were now over an hour, we had to pay £18. We confronted the man and he was very rude and told us to oay as the price was going up as we spoke. It was a horrible experience to start our holiday.
On the return we again phoned 30 minutes before as advised, but we were told the weather was bad so it would be at least 50 minutes for them to deliver our car back. That was a lie, the weather was fine.
Eventually we got our car back and paid the £10 exit fee.
We will never use meet and greet again.

Worst company I've dealt with by far!

had to pay £40 extra on arrival because it was 0.5 meters longer than a standard car, making it far more expensive than parking in Stansted car park. On top of this they damaged my wing mirror and denied it was them despite the vehicle being brand new. Avoid company at all cost

Went way above any expectations and cannot be more grateful.

Upon arrival at the reception and got car booked in I asked the Lady for directions to wheelchair assistance and she told me she will call them for me but it turned out they was at that time very busy, the Lady then decided to go herself to pick up a wheelchair for me and she took me to the wheelchair assistance reception, without this help I would of struggled to get there myself and so couldn't thank her enough.
I then had to rearrange my return to come back 2 day's early and the person who altered my booking was very polite and even told me they would make sure my car was parked close to reception on my return, when I arrived to pick my car up the Lady who dealt with me that time was also very polite and marked my car on a map for me, the whole experience from dropping car off to collecting was brilliant and made things so much easier and smoother for me, it just cannot thank them enough.

I would give this 0 but that is not available in this rating.

Due to an error with the booking made by their agency, Parking Buddy (PB), Stansted Meet & Greet (SM&G) demanded I paid an additional £25 in cash otherwise they would not be taking my car in. While this was happening I was at risk of losing my flight and had additional charges on the short stay car park. In total, I had to pay £33 on top of what I had already paid for my parking which was totally avoidable and unacceptable.

I have raised this as a complaint with PB on 28/04 and it's been well over 1 week and I have not received any meaningful update nor my money back.

I then called SM&G upon my return to the UK to explain what had happened and to seek a refund and resolution to this only to be treated with the worse customer service I have ever experienced. The person was rude, sarcastic and in the end hung up on me.

The whole experience was simply outrageous and I would not recommend anyone getting anywhere near SM&G or PB.

Like many others here I unfortunately booked this bunch in error thinking I was on the Official Stansted Airport Meet & Greet site. Very unlike me, but looks like I'm paying for the mistake as I have emailed several times asking for a refund - your website says cancellation available - but no response from my 2 emails 2 phone calls and 3 completed contact forms on your website. You also add charges after booking so are not cheaper but of course you cover yourselves in the T&C's. When you respond on here do not call me names like you have others or say wrong company we've heard it all before. A waste of my time and money.

Had to wait 50 min for the car to arrive not 30min like it said. And if you Read the comments it seems to be a thing! Bit of a downer to the lovely holiday we just had.