Stan Ray® Arvostelua 

Great customer service with fast resolution

I submitted an RMA request and received a confirmation several days ago but still have not received a shipping label

Easy to follow web site, great communication regarding delivery and an excellent product.

Thank you

Quality is poor on the flannel. $80 (on sale too) and it has the same feeling and quality as a Forever 21 flannel.

VERY BAD EXPERIENCE , NO CONFIÉN EN ESTA EMPRESA , el envío nunca llegó aunque ellos se inventan que lo has devuelto .VERY BAD EXPERIENCE. DO NOT TRUST THIS COMPANY. The shipment never arrived, even though they claim it was returned. BEWARE BECAUSE THEY WORK VERY POORLY.

Received a shipment email on November 28th. Fast forward to December 18th, no package, no explanation, no response. Impressive how much effort went into Christmas marketing while customers are left wondering if their orders even exist for Christmas. Great job Stan Ray keep up the good work 👍🏻

Bought a painter shirt! Excellent quality as always

Still waiting for my package and customer service is ignoring me. If they can’t even send a package properly they shouldn’t be in business.

The item arrived on time and the quality of the shirt was great.

Good quality shirt, easy shopping experience and delivered in a few days. A+

I cant judge the quality of the garments as I haven't received them yet but $30 shipping I expect them to be sent well before 10 days of purchase (purchased on 05/11/2025).

*issue resolved, I was given a refund*

Good products, happy

Usually good quality clothes. Have gotten shorts once that were a bit smaller than the indicated size.

Great , Fast , Easy and good quality

I placed an order in August and what followed was the worst customer service I’ve had with a clothing brand. Out of 8 items, 3 were faulty or wrong — that’s nearly 40% failure rate. Quality control clearly isn’t where it should be.

When I realised the Hickory Bib was the wrong size, I returned it immediately and asked for the correct one — which was in stock at that time. Stan Ray confirmed receipt of my return on the 21st of September, and four days later I emailed asking when they’d ship the replacement. Silence. It took them 8 days to even respond, and by then the Bib was out of stock. At no point did anyone bother to inform me of this. So effectively I wasted a month waiting for nothing.

And here’s the real problem: instead of asking me what I wanted, they assumed I wanted a refund. That’s not customer service, that’s laziness. If I wanted my money, I never would have bought the product in the first place. I wanted the product. A good brand doesn’t push the customer out, it finds a way to keep them in.

I love the designs, but this was handled with zero urgency, zero ownership, and zero creativity. By 2025 standards, it’s unacceptable. Even a pigeon could have delivered faster updates.

I couldn’t rate Stan Ray as a brand more highly. I love wearing this brand and look forward to what my next purchase is going to be. Consistent sizing and quality

Quality products,great price, fast delivery service, always 100% happy with my Stan Ray purchases.