SSL.com Arvostelua 2 739

Ken gave me quick responses and got the process going again within minutes.

ALLEN was amazing guideing me thru all the screens and finally I did what I was looking to do with the cert.

Thanks

I had a big problem signing my applications, because I deleted something I shouldn't have. Myra helped me a lot with her instructions, so now everything works as it should. I can say all the best for Myra.

Jennifer did a great job and was able to get my cert issued even after business hours.

Great experience, Ana was quick to sort out the trouble I was having with my document validation.

Great Support! Fast, Reliable, Smooth process

Rhinna was very helpful helping me validate my certificate.

I WAS IN A FRUSTRATING SITUATION, I WAS WAITING A WEEK FOR MY CERTIFICATE TO GET VALIDATED. A CO-WORKER GUIDED ME ON WHAT TO DO, I CONTACTED CUSTOMER SERVICE THROUGH THE CHAT, FIRST CONNNECTED TO JAN WHO PASSED ME THROUGH TO RIHANNA WHO WAS ON POINT AND PROFESSIONAL, THROUGH SOME INVESTIGATIVE WORK SHE CAUGHT THE PROBLEM AND RESOLVED IT, IF ONLY I KNEW THIS EARLIER. THANK YOU RIHANNA FOR DISCOVERING WHAT WAS WRONG AND HELPING ME THROUGH THE PROBLEM.

Had some troubles getting my code signing cert working properly. It was a challenging issue but they stuck it out and we got it working now. I have a working cert and the support was excellent.

Getting my codesigning done via SSl. very good pricing and the support is super helpful. Shout out to Ken, cleared my doubts with patients and gave quick solutions.
Edit: I haven't received my code signing validation yet. For the past two days, I've been trying to contact customer care to identify the issue. They respond in the morning, saying they'll put me in touch with the validation team, but then they're unresponsive. I've been trying to follow up since 11 a.m. today, and the same thing happened yesterday – multiple messages, no response. I think I might have fallen victim to a scam and lost my money.
Edit2: I got my certificate as soon as I created a hue and cry. If the team had put me in touch with a competent person from the get go I would have had a much better experience.

been waiting for several days but Junalyn was really helpful and supportive

I had an issue with code signing, and Alen S was very helpful throughout the process. He was responsive, thoughtful, and took the issue seriously.

Thank you, Alen S.

Excellent support experience with SSL.com. Joy from the customer support team was particularly helpful — she clarified the specifics around my certificate requirements and quickly connected me with the sales team to move things forward. Responsive, knowledgeable, and efficient. Would definitely recommend.

RHINNA helped me solving and getting the certificate quickly. Thanks a lot for your service.

I initially had a confusing issue with my code signing certificate order because it was showing IV+OV validation, even though I intended to purchase an individual IV-only certificate. I also could not see the document upload link in the order page, so I was not sure how to proceed.

Rhinna from the Validation team reviewed my case and clearly explained what documents were needed for identity verification. She guided me through the upload process, followed up on my submission, and helped move my order into the issuance stage. I especially appreciated her patience and clear communication, since I was replying from Korea and there was a time difference.

Overall, the process started out confusing, but Rhinna’s support was professional and helpful. Thank you, Rhinna, for helping resolve my order issue and guiding me through the next steps.

was able to purchase an IV code signing pretty easily. although the UI for verification is kind of confusing, i was able to quickly connect to a customer rep (Ken), and he was able to help me go through the verification process smoothly.

Ken was very kind and helped me resolve the issue in great detail. Thank you very much!