Sport It First Arvostelua 

Excellent top for a great price and a quick delivery!

The order was dispatched quickly. I needed to return as I ordered the wrong size. Return process straight forward but return stuck at post office. Emailed customer service and they investigated with a replacement sent out the same day. Top job.

I ordered a pair of white kicker boots, just the same as the ones I bought back in 1981. Excellent quality, stylish shoes. Great price too, £55. Arrived very quickly, well packaged. Love them. Hope they can stock more colours of the retro kicker boots at a similar price...👍☺️

Good prices. Extremely fast service and well packed. Can’t ask for more than that. Boots fitted so didn’t need to try their returns process so can’t comment on that. Very satisfied and would shop with Sport it First again

Fantastic service once again. Easy ordering, prompt dispatch, great price.

Spotted your site while searching for some different polo shirts for my husband. Quick delivery and the quality of the polo shirts is great, worth every penny. They are a perfect fit and my husband loves them. Will definitely be ordering more stuff from your website.

Prompt delivery excellent product

Very quick delivery, arrived within 48hrs as email stated...

great value, great quality trainers

Ordered 2 items plus p&p only one turned other refund but the single item with p&p was too expensive was not informed of refund until after item shipped . I would have cancelled the orders

Great service. Trustworthy company

Very good quality

Definitely the first shop you go to if you need quantity sports wear.. Fast delivery excellent customer..

Good service and good price, trainers very comfortable.

Had to return a jacket as it was too small. It was very easy to do without fuss and a replacement was set straight away

Ordered trainers that I could not find my size in and they were dispatched quickly. Happy with the purchase.

Ordered twice in 10 days from Italy. Fast shipment and good prices! Nothing to complain

The Toms shoes I bought from SIF recently arrived in a timely manner and were fine, except that Toms designate a UK 6 as a 38.5, which is incorrect: a UK 6 is a 39. So they're too small. I politely emailed SIF to tell them and say I didn't want to return them but just wanted to let them know - presumably they would want to let others know prior to future orders? In return they sent me a single screenshot chart showing that 38.5 is a 6, which it's nevertheless not - google isn't always right. My point is I didn't want to return or a refund; I was simply sending them info for the benefit of future potential purchasers, but their response was at best dismissive. Not somewhere I'll buy from again. Be careful re:sizing if buying Toms generally, but esp from SIF - Toms got the sizing wrong and SIF have no interest in alerting people to the correct info.

Similar to other customers, defective product and no support outside 30 day returns policy.
Fails to acknowledge Consumer Rights Act 2015 and just responds with “30 day returns policy” or worse still, stops responding completely.

Ignore the responses about returns policy. This is a Legal Consumer Rights issue that they refuse to comply with. Reported to trading standards.

Call customer services and apparently person answering the phone is already the manager so no escalation route is available.
No complaint system so no escalation path available there either. It seems they will just rely on you not having the energy or money to take further action.

Avoid if you want peace of mind if the product doesn’t last a reasonable time (90 days in my case).