Splend Arvostelua 

380
•
TrustScore 4/5 tähteä

3,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Fantastic service by all the Splend team including Ifti who finalised my contract today. I’ve been with Splend for two by four year leases and always found them professional and efficient.

Saanut 5/5 tähteä

I’ve been so impressed of the customer service that I have received over the last 6 months, a big thank you to Lisa and her team for keeping me informed when my next service is scheduled Darren Wyat... Näytä lisää

Saanut 1/5 tähteä

Worst customer service. No apologies for any of my inconvenience. No willingness to help me out with my unfortunate situation. They kept me hostage in the office without returning my keys, even after... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

The Parramatta instore team are amazing. They went above and beyond to help me understand all the details of the contracts. However, be careful of the sales team over at HQ. Especially, this guy w... Näytä lisää

Yrityksen tiedot

  1. Autovuokraamo
  2. ja myös
  3. Autohuolto
  4. Autoleasing-palvelu

Yrityksen kirjoittama

Change the way you own for good with Splend. Splend makes car ownership easier, more affordable, and more accessible for rideshare drivers by packaging everything they need to earn more, pay less, and stress less into one affordable weekly repayment. It’s smooth driving with no surprises and the lowest total ownership cost - exactly how car ownership for rideshare drivers should be. Experience a new way to own your vehicle with Splend: affordable models, all-inclusive costs, no balloon payments, and the flexibility to try before you buy, plus support when you need it.


Yhteystiedot

3,9

Hyvä

TrustScore 4/5 tähteä

380 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 26 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,9

Kaikki arvostelut

(380)

72 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent customer service

My experience with Pavi has been excellent and he is extremely professional.

Probably recommend him 100%.

12. kesäkuuta 2025
Oma-aloitteinen arvostelu
Splend-logo

Vastaus yritykseltä Splend

Thank you for the review, we will on tour praise to Pavi.

Saanut 5/5 tähteä

I had a specific problem which could…

I had a specific problem which could have let to termination of the contract however Anish went above and beyond to help ease the issue. He ensured an easy solution to a very complex problem I had. I only have good things to say about this company. They have always been super-helpful and easy to talk to.

30. toukokuuta 2025
Oma-aloitteinen arvostelu
Splend-logo

Vastaus yritykseltä Splend

Hi Anand, Thankyou for your glowing review. We are glad to see that Anish has provided you with an exceptional service and helped solve your problem. Regards, Splend Canberra

Saanut 5/5 tähteä

Nassim has really been great at her job…

Nassim has really been great at her job and she help me in getting a car and personal she being a great help

20. toukokuuta 2025
Oma-aloitteinen arvostelu
Splend-logo

Vastaus yritykseltä Splend

Thank you for the great review. Nassim certainly is one of our valued team members.

Saanut 5/5 tähteä

"Anish provided truly exceptional…

"Anish provided truly exceptional customer service. He was incredibly helpful and went above and beyond to assist me with everything I needed. His amazing support made a real difference!"

15. toukokuuta 2025
Oma-aloitteinen arvostelu
Splend-logo

Vastaus yritykseltä Splend

Hi Sajag, Thankyou for your 5 star review! It is always good to see that Anish has provided you a positive and supportive experience. Enjoy the new car! Regards, Splend Canberra

Saanut 5/5 tähteä

It was really a positive experiences…

It was really a positive experiences with Max,,,they treat well and had in convenient locations. He did a good and quick job ..Thank you so much Max….

13. toukokuuta 2025
Oma-aloitteinen arvostelu
Splend-logo

Vastaus yritykseltä Splend

Thank you for your positive review. Really glad that you enjoyed the service Max applied.

Saanut 5/5 tähteä

Simon

Simon, very good service and very helpful. Will come back again. Love it

12. toukokuuta 2025
Oma-aloitteinen arvostelu
Splend-logo

Vastaus yritykseltä Splend

Thank you for the review.

Saanut 5/5 tähteä

SPLEND - take a look you might be surprised

We just walked in off the street to look at a vehicle for UBER and Tristan came out to see if he could help.
Being new to the Uber industry we had lots of questions and Tristan could answer them all. He was a lovely young man and clearly new the Company and how it operates. Calm and Knowledgable, spoke clearly and had good eye contact. We had an appointment so left and came back. Tristan gave us more time on our return. I was suprised at how PROFESSIONAL UBER was run through SPLEND

9. toukokuuta 2025
Oma-aloitteinen arvostelu
Splend-logo

Vastaus yritykseltä Splend

Hi Suzie, Thanks for taking the time to let us know that Tristan is delivering great service, it is exactly what we strive to achieve with each and every client we deal with.

Saanut 1/5 tähteä

Terrible company

Splend is a terrible company with the most horrendous customer service. Don't be fooled by the 5-star reviews as they ask you to leave a review once you first sign up. As you will see most of the negative reviews are once people actually start using them and encounter problems. Here is how we have been scammed out of $1500. I rented a car from splend and I was a loyal customer. One night we parked the car to go to dinner. When we returned, the car had been smashed into while parked and the driver took off. Luckily someone had witnessed the other car smashing into our car while we were gone and we called the police. The police found the intoxicated driver in his car around the corner from where our car was parked and the driver admitted he had smashed into our car. The police wrote a report and told us if we had any issues we could call on them to testify that we were not a fault. We then called Splend who organised a tow truck. The contract splend has with their drivers states the driver must pay a $1500 excess fee and will receive this back in 3 weeks, once their insurance confirms we are not at fault. We explained the situation and told them the police had found the driver that was at fault. 3 Years later we have not had our excess of $1500 returned because when they tried to contact the driver that was at fault, he would not answer or admit fault. Therefore, Splend have said they do not have to return the excess to us. They don’t answer their phones and cannot put you through to any claims department although I have been trying to rectify this for 3 years. They never respond to emails or calls. Only ever saying they will lodge the complaint but never the less we get no response. So essentially if you have an accident, whether your fault or not, you will be giving them $1500. Splend is unfortunately looking to take what they can get from people and are uninterested in providing a good experience for their drivers as you can see from all the bad reviews. Please don’t risk using this company.

8. toukokuuta 2025
Oma-aloitteinen arvostelu
Splend-logo

Vastaus yritykseltä Splend

Hi there, I have sent a request for your information so that I can look into your specific case. What has been outlined above is not accurate though as n cases where funds are non recoverable, the DLW or excess cannot be refunded. Sadly it is quite common in incidents like these that liability is initially established, the third party often has a different version of events when contacted after the fact, denies liability and there are no funds recovered, meaning Splend is left with the bill. The damage liability waiver is there to protect our clients and allows us to attempt to recover funds and prove liability on their behalf. In a case where the damage exceeds the $1500 amount, our client is in a fortunate position where the balance is covered by Splend, regardless of amount.

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