Fantastic service by all the Splend team including Ifti who finalised my contract today. I’ve been with Splend for two by four year leases and always found them professional and efficient.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I’ve been so impressed of the customer service that I have received over the last 6 months, a big thank you to Lisa and her team for keeping me informed when my next service is scheduled Darren Wyat... Näytä lisää
Worst customer service. No apologies for any of my inconvenience. No willingness to help me out with my unfortunate situation. They kept me hostage in the office without returning my keys, even after... Näytä lisää
Yritys on vastannut
The Parramatta instore team are amazing. They went above and beyond to help me understand all the details of the contracts. However, be careful of the sales team over at HQ. Especially, this guy w... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Change the way you own for good with Splend. Splend makes car ownership easier, more affordable, and more accessible for rideshare drivers by packaging everything they need to earn more, pay less, and stress less into one affordable weekly repayment. It’s smooth driving with no surprises and the lowest total ownership cost - exactly how car ownership for rideshare drivers should be. Experience a new way to own your vehicle with Splend: affordable models, all-inclusive costs, no balloon payments, and the flexibility to try before you buy, plus support when you need it.
Yhteystiedot
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 26 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent customer service
My experience with Pavi has been excellent and he is extremely professional.
Probably recommend him 100%.

Vastaus yritykseltä Splend
Very helpfull and appreciate the help…
Very helpfull and appreciate the help at this time
I had a specific problem which could…
I had a specific problem which could have let to termination of the contract however Anish went above and beyond to help ease the issue. He ensured an easy solution to a very complex problem I had. I only have good things to say about this company. They have always been super-helpful and easy to talk to.

Vastaus yritykseltä Splend
Excellent service from Simon
Excellent service from Simon
Hey great service from Splend Tristan
Hey great service from Splend Tristan. 🙏👌 thank you

Vastaus yritykseltä Splend
tristan very good guys!!
Tristan is always good for me and…
Tristan is always good for me and helpful always.

Vastaus yritykseltä Splend
Nassim has really been great at her job…
Nassim has really been great at her job and she help me in getting a car and personal she being a great help

Vastaus yritykseltä Splend
Anish is the legend of Splend Canberra…
Anish is the legend of Splend Canberra love his work.

Vastaus yritykseltä Splend
"Anish provided truly exceptional…
"Anish provided truly exceptional customer service. He was incredibly helpful and went above and beyond to assist me with everything I needed. His amazing support made a real difference!"

Vastaus yritykseltä Splend
It was really a positive experiences…
It was really a positive experiences with Max,,,they treat well and had in convenient locations. He did a good and quick job ..Thank you so much Max….

Vastaus yritykseltä Splend
Simon
Simon, very good service and very helpful. Will come back again. Love it

Vastaus yritykseltä Splend
SPLEND - take a look you might be surprised
We just walked in off the street to look at a vehicle for UBER and Tristan came out to see if he could help.
Being new to the Uber industry we had lots of questions and Tristan could answer them all. He was a lovely young man and clearly new the Company and how it operates. Calm and Knowledgable, spoke clearly and had good eye contact. We had an appointment so left and came back. Tristan gave us more time on our return. I was suprised at how PROFESSIONAL UBER was run through SPLEND

Vastaus yritykseltä Splend
Greater customer service by Max.
Greater customer service by Max.

Vastaus yritykseltä Splend
Terrible company
Splend is a terrible company with the most horrendous customer service. Don't be fooled by the 5-star reviews as they ask you to leave a review once you first sign up. As you will see most of the negative reviews are once people actually start using them and encounter problems. Here is how we have been scammed out of $1500. I rented a car from splend and I was a loyal customer. One night we parked the car to go to dinner. When we returned, the car had been smashed into while parked and the driver took off. Luckily someone had witnessed the other car smashing into our car while we were gone and we called the police. The police found the intoxicated driver in his car around the corner from where our car was parked and the driver admitted he had smashed into our car. The police wrote a report and told us if we had any issues we could call on them to testify that we were not a fault. We then called Splend who organised a tow truck. The contract splend has with their drivers states the driver must pay a $1500 excess fee and will receive this back in 3 weeks, once their insurance confirms we are not at fault. We explained the situation and told them the police had found the driver that was at fault. 3 Years later we have not had our excess of $1500 returned because when they tried to contact the driver that was at fault, he would not answer or admit fault. Therefore, Splend have said they do not have to return the excess to us. They don’t answer their phones and cannot put you through to any claims department although I have been trying to rectify this for 3 years. They never respond to emails or calls. Only ever saying they will lodge the complaint but never the less we get no response. So essentially if you have an accident, whether your fault or not, you will be giving them $1500. Splend is unfortunately looking to take what they can get from people and are uninterested in providing a good experience for their drivers as you can see from all the bad reviews. Please don’t risk using this company.

Vastaus yritykseltä Splend
Simon very friendly and Good service,
Simon very friendly and Good service,

Vastaus yritykseltä Splend
Simon gave me very good service and…
Simon gave me very good service and very helpful

Vastaus yritykseltä Splend
very well simon conversation
I was by Thristen and Max and others…
I was by Thristen and Max and others Very good respect loyalty and very generous people I recommend to everyone who is interested. Thank everyone.
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