I signed up for Spindoo not too long ago, it’s refreshing to find a legit site. Redemptions are fulfilled, they have great gaming providers, and good promos. This site won’t disappoint.
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Katso, mitä arvostelun kirjoittajat sanovat
Je tiens à réviser mon avis concernant Slimdoo. En effet. J’avais mis une étoile car il m’avait été prélevé 68.20 € sans mon consentement selon moi. Suite à divers échanges avec le service commer... Näytä lisää
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Absolutely frustrating withdrawal experience. After months of playing on there, I finally hit a decent sized amount and they are now saying an old debit card was never verified. They then sent a... Näytä lisää
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I purchased 3 starting packages 8, 10,20 = $38 they all had very generous bonus. I had luck on Lucky Apples and More Magic Apples, cashed out for $250. Very happy about that and will purchase a new pa... Näytä lisää
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4,1
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741 arvostelua
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Beneficios Spindoo Casino
Proceso de verificación facil y claro, gran variedad de juegos, alternativa AMOE, juegos para todos los presupuestos, diversión y óseo .
19. toukokuuta 2026
Vastaus yritykseltä Spindoo
Hi Aneydi,
Thank you so much for sharing your positive feedback with us, we truly appreciate it!
We wish you the best of luck in the games.
If you have any other questions, please feel free to contact us anytime - we are here to help!
Vastaus yritykseltä Spindoo
Hi Heather,
Thank you for sharing your feedback.
We’re sorry to hear that your experience didn’t meet your expectations. We understand how disappointing it can feel when the results aren’t in your favor.
Please be assured that all of our games are built with fairness and integrity at their core. The outcomes you see are determined by a Random Number Generator (RNG), which is an industry-standard algorithm. This system is independently certified to ensure every spin is completely random and cannot be manipulated or influenced by a player's activity, win/loss history, or any other external factors.
We understand that game sessions can vary quite a bit. That's due to the game's volatility, a design feature where some games offer frequent, smaller wins while others give you a chance at less frequent but potentially bigger rewards. This is what makes each game a unique experience.
We're confident our games are operating exactly as intended, and we hope your luck turns around in your future sessions!
If you have any other questions or concerns, please feel free to contact us anytime - we are here to help!
I love the site and customer support.
16. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Spindoo
Hello Brad,
Thank you so much for your amazing review and support!
We’re truly happy to hear that you’re enjoying the site and had a positive experience with our Customer Support Team. Feedback like yours means a lot to us and motivates us to continue improving our players’ experience.
We appreciate you being part of the Spindoo community and wish you lots of fun and good luck!
Class action is forming, Google it
Now that spindoo realizes they keep running into a corner, I'll post the full conversation as it transpired before they dirty deleted it, online at SpinDONT.com later today.
I and thousands have reached out. All were told tough here's $22 in credit (the same as the new player promo you are running everywhere to try to cover the player exit. After that they are banned or ignored. Refund are going to some players in the form of game credits.
Actually, it's a straight forward question. The response of how it's handled is supposed to apply evenly to everyone. Your response implies that was not the case. If the people who won money are having it taken away, then the people who lost money should be reimbursed so that all players are at the same condition and starting point as they are when the *error*began.
So Spindoo,
The accounts that actually lost money playing... but bought these so called incorrect packages.... since you are restoring amounts to say that winners never played, you're going to give any losses BACK to those players and pretend they never played either right?
Also in case anyone is wondering, Spindoo sent off a huge marketing campaign stuff a broker to try and obtain new clients last night. They'd rather go this route than own up to get actions.
Spindoo deleted the response once they realized they got caught. Further they had no issues discussing details until I started pointing out verbiage from the agreement and how they were using it. I took screen shots for you though. You can see them on spindont.com
where I'll share all details, emails and phot theos thus far.
Just screwed every member who purchased a package on 5/1-5/2.
Below is a copy of the email they sent everyone. Notice claus 1.2... they will try to use that for whatever they want.
Google them. A class action is forming.
Update to response received: Support is essentially saying tough pound sand. What's funny is they say that this stemmed from a marketing email, and I have proof I never worked any of the emails, I purchased directly on the website. This at have value looks as though it was nothing more than a way to save from making payouts for 2 days. Feel free to message me for more info or a reddit group.
Update: Take a look at that response folks. Basically they are saying "We posted our special $1 cheaper so now we can void all of the winnings for amounts that did win". What's to stop this from occurring again? The contract clause is written to allow it. This site is skum
Don't buy any package that they advertise a discount on (even $1 lol). It's a trap to cancel your winnings.
Oh, and they say they are going to refund you, but they haven't done that either .... They just lock you out from spite.
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Spindoo
Hi Billie,
Thank you for your follow-up and we appreciate you taking the time to express it.
As we’re unable to go into account-specific details in a public forum, we kindly encourage you to contact us directly. This will allow us to review your case thoroughly, address your concerns in detail, and provide you with accurate information relevant to your situation.
We appreciate your feedback and the opportunity to look into this further.
They recently put out a sale that was…
They recently put out a sale that was not supposed to be released and hundreds of people bought the sale. So because of a mistake on THEIR part nobody who purchased from said sale, are allowed any of the winning AND arent being refunded. Very shady and I've been on sweepcasino sites for years.
16. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Spindoo
Hi Shaun,
Thank you for sharing your feedback with us.
We’re really sorry to hear about your experience and understand how frustrating this must be.
Since we can not share account-relation information via public channels, please contact us using your registered email so we can look into this and assist you as quickly as possible.
Thank you for your understanding and cooperation.
Good games assortment and fair gameplay
21. tammikuuta 2026
Vastaus yritykseltä Spindoo
Hi Jennifer,
Thank you so much for sharing your positive feedback and experience, we truly appreciate it.
We wish you the best of luck in games!
If you have any questions, please feel free to contact us anytime - we are here to help!
Great bonuses
8. toukokuuta 2026
Vastaus yritykseltä Spindoo
Hi Brad,
Thank you so much for taking the time to share your positive feedback, it means a lot to us!
We wish you the best of luck in the games!
If you have any questions, please feel free to contact us anytime - we are here to help!
They restricted my account
They restricted my account, with the batch that purchased the May 1st packs. I got all of the packs, totaling about $900. Tried redeeming $1,300. Nada.
I ended up disputing with my bank, and now they're saying there are no refunds. I was hoping to come to a resolution with Spindoo directly. They're trying to steal the initial deposit, AND the redemption.
Stay away - incredibly dishonest site, management. All the recent reviews that speak to this experience are the main ones you should consider...
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Spindoo
Hi Dracos,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We would like to assure you that this is not the kind of experience we want you to have and we are striving hard to improve our service.
We are always open to any additional feedback, comments, or suggestions you wish to share and will address any concerns you may have as best we can. We will work on what you have provided so far and hope you give us another chance to make your experience with us the best one possible.
We appreciate your patience and understanding.
Completely failed to honor their…
Completely failed to honor their sale/promotion and kept everybody in the dark for weeks about their thousand-dollar redemptions. I do not trust this company and would never spend another penny on their site.
EDIT: Your response completely dodges the problem.
13. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Spindoo
Hi Shane,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We would like to assure you that this is not the kind of experience we want you to have and we are striving hard to improve our service.
We are always open to any additional feedback, comments, or suggestions you wish to share and will address any concerns you may have as best we can. We will work on what you have provided so far and hope you give us another chance to make your experience with us the best one possible.
We appreciate your patience and understanding.
Spindoo ran a massive sale and then RUG PULL!
Spindoo ran a massive sale, got people to buy in, then basically rug pulled the entire thing two weeks later. Offering refunds afterward doesn’t magically erase the frustration, wasted time, and complete lack of confidence this creates as a customer.
If you’re going to run a major promotion, honor it properly and stand behind it. Pulling the plug right after taking orders makes the whole thing feel misleading and poorly managed. Really disappointing experience overall.
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Spindoo
Hi Tony,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We would like to assure you that this is not the kind of experience we want you to have and we are striving hard to improve our service.
We are always open to any additional feedback, comments, or suggestions you wish to share and will address any concerns you may have as best we can. We will work on what you have provided so far and hope you give us another chance to make your experience with us the best one possible.
We appreciate your patience and understanding.
Avoid - bad reputation.
Fans of sweepstakes casinos should avoid Spindoo. This is a decidedly bottom tier site.
They recently sent me this email, after having offered enticing packages with free SC in early May, which I played through and then requested a redemption:
"After review, we confirmed that the affected offers were not intended to be available during those periods. "
They're reversing the transactions, and offering a few pennies as an apology.
Stick to more reputable sites.
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Spindoo
Hi Max,
We’re truly sorry to hear about your experience and understand how frustrating and disappointing this situation must feel.
We sincerely apologize for the delays and inconvenience you experienced regarding your redemption. Please note that in certain situations, additional internal reviews and payment-related checks may be required, which can impact standard processing times while the review is ongoing.
We understand your feedback regarding account restrictions and gameplay concerns, and we appreciate you taking the time to share your experience. Your comments will be shared internally with the relevant team for review.
Again, we apologize for the inconvenience and appreciate your patience.
Similar experience that every other…
Similar experience that every other user recently on this casino. They gave some offers, I made a profit, then they cancelled the redemption with no notice, took away my SC, and then didn’t issue me a refund. Highly unethical casino and they should be ashamed of themselves for not honoring a redemption just because people made a profit.
Do NOT sign up here. Do NOT buy here. Any package you buy as part of a promotion will not be honored, as shown by their most recent actions that have affected everybody.
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Spindoo
Hi Adam,
We’re truly sorry to hear about your experience and understand how frustrating and disappointing this situation must feel.
We sincerely apologize for the delays and inconvenience you experienced regarding your redemption. Please note that in certain situations, additional internal reviews and payment-related checks may be required, which can impact standard processing times while the review is ongoing.
We understand your feedback regarding account restrictions and gameplay concerns, and we appreciate you taking the time to share your experience. Your comments will be shared internally with the relevant team for review.
Again, we apologize for the inconvenience and appreciate your patience.
Don’t cash you out
I waited almost a month for them to cash me out and they said they had to put redemptions on hold due to a string of wins. I feel like that is a huge red flag. Maybe they should restrict my account from depositing when their games aren’t paying out.
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Spindoo
Hi, Misty
We’re truly sorry to hear about your experience and understand why this situation would raise concerns and frustration.
We sincerely apologize for the delays and inconvenience you experienced regarding your redemption. Please note that in certain situations, additional internal reviews and payment-related checks may be required, which can impact standard processing times while the review is ongoing.
We understand your feedback regarding account restrictions and gameplay concerns, and we appreciate you taking the time to share your experience. Your comments will be shared internally with the relevant team for review.
Again, we are truly sorry for the inconvenience caused and appreciate your patience.
Unbelievable
Unbelievable, They removed my redemption completely.
I contacted support and they cant give a answer and the people who respond to this review just say to contact support, no help at all.
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Spindoo
Hello sccsc pgfe
We’re truly sorry to hear about your experience and completely understand how frustrating and concerning this situation must feel.
We sincerely apologize for the confusion regarding your redemption status and for the feeling that your concerns have not been properly addressed. Please know that some account and redemption cases may undergo additional internal review processes.
We understand that repeated requests to contact support can feel frustrating, however our Support Team remains the appropriate channel to review account-specific information securely and provide updates whenever available.
We truly appreciate your patience and feedback while the relevant team continues reviewing affected cases.
Holds money from player by restricting…
Holds money from player by restricting account. Says it takes 24 to 48 hours to fix issues but that isn't the case of course.
Im getting form letters about how sorry they are etc. My issue started because I was due to receive prize money from spindoo. I have money in my account, they never paid out any winnings nor info on who actually won. I just want my money back that's in my account. Your not going to pay the contest money anyway. Write your States Attorney's General's office to file a complaint. There is also a site to file complaints against casino sites that may be outside the US. There is no excuse for the amount of time needed to perform and check. It is common for the scam sites to restrict a player's account during wins and then wait them out so the player stops and they are still getting new players where it just repeats.
Best thing to do is make screen shots of your account, amount of money in the account and EVERY chain letter used to pretend to respond. File those complaints!! Also look for lawsuits that are out there, believe me, there are several ongoing.
10. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Spindoo
Hi Jerry,
Thank you for sharing your feedback with us.
We're truly sorry to hear about that and we will do our best to help. We are unable to discuss any account information via public channels.
We kindly ask you to contact us with your registered email address, and we will be happy to discuss your account further.
Thank you for your understanding!
PSA: Check Your Cards For Refunds!
UPDATE: Spindoo refunded my initial purchases from May 1st so I can confirm, at least on my behalf, that they aren't rugpulling. Although I am going to leave my review at 2 stars for a few reasons.
1. At the end of the day all I did was purchase promos that popped up on my screen upon logging in. If I wasn't meant to purchase them then don't shove them in my face. It feels to me like Spindoo took the risk in providing promos, but then when they lost money they backtracked and reversed payments on anyone that made money. From what I can tell they still paid out people who lost money from the deal so this was a win win scenario for spindoo where only the customers took on any risk.
2. AI support is GARBAGE. I would have been severely less agitated the past 2 weeks if there was just a real customer support agent letting me know what was going on. Instead I have to deal with AI chat assitants that have 0 idea what is going on internally at the company. Even after leaving a negative review, AI. Guaruntee you within a day there will be an AI chat reply to this message. I recieved no updates throughout any of this process and it took nearly 2 weeks for spindoo to sort things out. I didn't even know I got refunded until a friend of mine asked me to check my account. Do better.
3. For all the stress and headaches they caused they provided absolutely no compensation to my account which I know they did for others. Really? I spent majority of my day on May 1st playing through a 1400+ SC balance just for it to get reversed. Whole day wasted for nothing and then 2 weeks of me contemplating charge back requests, leaving reviews and sending emails all for YOUR mistake.
As much as I'm happy I got my money back, that's kind of the bare minimum cause the alternative is Spindoo straight up breaking the law. As much as I'd like to leave a 3 or 4 star review I think that would be much more deserving if this was dealt with quicker, I had proper support throughout and was fairly compensated for time wasted but since none of this is the case you get 2.
13. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Spindoo
Hi Ashley,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We would like to assure you that this is not the kind of experience we want you to have and we are striving hard to improve our service.
We are always open to any additional feedback, comments, or suggestions you wish to share and will address any concerns you may have as best we can. We will work on what you have provided so far and hope you give us another chance to make your experience with us the best one possible.
We appreciate your patience and understanding.
They are now completely unresponsive
They are now completely unresponsive. Their system is broken. I am requesting full refunds. You can see by their recent reviews that I am not alone. If they don't fix this I'll have to dispute it with my bank
13. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Spindoo
Hi David,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We would like to assure you that this is not the kind of experience we want you to have and we are striving hard to improve our service.
We are always open to any additional feedback, comments, or suggestions you wish to share and will address any concerns you may have as best we can. We will work on what you have provided so far and hope you give us another chance to make your experience with us the best one possible.
We appreciate your patience and understanding.
Edit: they have now refunded me. Scammed out of a lot of money
Edit: they have now refunded me.
Thought they were a good site but today they’ve taken away my redemptions on my account.
Disgusting business practices. Avoid or you’ll get scammed. If I don’t receive a refund for my original purchases I will be fighting it.
12. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Spindoo
Hi Joe,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We would like to assure you that this is not the kind of experience we want you to have and we are striving hard to improve our service.
We are always open to any additional feedback, comments, or suggestions you wish to share and will address any concerns you may have as best we can. We will work on what you have provided so far and hope you give us another chance to make your experience with us the best one possible.
We appreciate your patience and understanding.
Spindoo quit paying its customers…
Spindoo quit paying its customers around May 1, they are giving them false hope saying things will come, the truth at this point they are over the 10 days max for redemption that their own TOS states. Then they sent me an email stating they were sorry but things were coming, and that 22sc had been credited to my account. That email was a lie, and when asked why they even sent the email, like a ghost. Oh we will have the relevent team contact you, and back into the goy line I go.
12. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Spindoo
Hi Kennedy,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We would like to assure you that this is not the kind of experience we want you to have and we are striving hard to improve our service.
We are always open to any additional feedback, comments, or suggestions you wish to share and will address any concerns you may have as best we can. We will work on what you have provided so far and hope you give us another chance to make your experience with us the best one possible.
We appreciate your patience and understanding.
Redemption wiped without telling
Writing another review to talk about my experience here, bought and redeemed promo packs on 5/1 and redeemed on 5/2. My redemption was in purgatory forever and the randomly my account got restricted like everyone else. I saw people were getting emails saying they had a problem and people were going to get paid out, no biggie, flash forward to now I still haven’t gotten paid, and I wake up today to see that my account is no longer restricted!! But my redemption is completey gone and now I see that my account was charged 3 times today by spindoo for a total of 600 dollars. Now I have to dispute this with my bank. Very frustrating
2. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Spindoo
Hi Brandon,
We’re truly sorry to hear about your experience and completely understand how frustrating and concerning this situation must feel.
We sincerely apologize for the confusion regarding your redemption status and recent transactions.
Please know that certain account actions and redemption requests may undergo additional internal review and verification processes.
We strongly encourage you to contact our Support Team directly so we can investigate your case in detail with the relevant team and provide clarification regarding your account activity and redemption status.
Thank you for your patience and for bringing this matter to our attention.
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