Sperry Arvostelua 97

I don’t even want to rate sperry even a 1 they need a 0 everything down to the customer service from the agents you have to speak with. The way their website is just not it the not being able to modify or edit is just as worst.This is what I get I had two pairs of sperry and the material was not it either.

Sperry Spurious Shoe Quality and SupportSperry's poor shoe quality and poor customer service policy has lead me to write this review.
The glue joining the soul to canvas has failed within less than 1 month. I was told to take them back to the store bought from, this just isn't practical for me. It was my problem to deal with with no offer to replace or refund. Keep away from this brand because their refund policy does not support customers. Stick with brands that are made properly and a company that supports you. Sperry is not for me!!!

AWFUL SITE + BRAND SERVICE. DO NOT BUY FROM SPERRY.COM.

During a sale I was able to place an order for a shoe. They charged me and then cancelled THREE DAYS LATER when conveniently the sale was over. I asked to have the sale honored for another sale style that was MORE expensive and the customer service representative Marcela Guadalupe just spewed boilerplate at me. When I tried to end the conversation, she continued to blame me, which of course was only more enraging after wasting over 20min as she said she was "happy to help" upon hearing the original issue. Used to be a favorite brand, now just trash.

Sperry used to be good like 10 years ago. They are pretty horrible now. Soles came apart on a brand new shoe that I have worn 3 times in 1 month and even the insole tore into 2. I'm 6 foot 180lbs. Normal weight and height. Never buying again.

I tried to simply order a pair of sandals. They transferred my valid debit card to PayPal under the name “ Washington” , then sent through a transaction for additional monies. Sent me an email to that effect. Forced me to cancel my rarely used PayPal Account. This is a con/scam Company. Sperry can not be trusted with credit/debit card information. God, I hate crook merchants like Sperry. Never trust Sperry with financial data.
Adio -crooks !

Shoes great, customer service....there is none. Request to speak to a supervisor after several calls to se when my order of over a week ago will be shipped....lol supervisor will call me in a day or so. Lost a very loyal customer

I ordered 2 pair for a 4 year old, early in November. I just received the package today. I had ordered size 12, bowfin jr., and ankle boots, size 12 again. Yes, I received 2 pair, just alike, rubber ankle boots, called Torrent. Both for women, a size adult 10, and adult 6.5. Makes me sick as he WAS going to wear a pair at Thanksgiving services.
I have been on hold with customer service, after immediately calling, for 25 minutes, still holding….
It will NOT happen to me again

Service is horrible. Made an order I never got an email on when my order would arrive it’s been almost a month. When I called I found out my order was never processed. I agree to still process my order now they don’t have the size and color I ordered. Shitty service will not order from there again. 👎

Order online, take a week still not shipped yet, contact CS, still don’t know when will be able to ship out, no more sperry, thank you

Spent a few hundred of dollars ($375!) on World Cup handcrafted in Maine boat shoes. I have never been able to wear them as these are too large and are the most uncomfortable, stiff shoes I have ever owned. These are very well built, but unable to wear.
I have regrets. Never again.

I ordered a pair of shoes that were on sale, accidentally not changing the size. They were a sale item, I checked if my size was in sale and asked if I could swap. Response was no, even though they had plenty left. Now I am left with a pair that I have to sell on market place.

After being a loyal customer for over 12 years. I am a captain with a 110 ton license. I recommended them for years.

I bought a pair from Amazon and it broke after 6 weeks. A very simple issue. The shoe literally came off the sole. Sperry gave me a legal get out because I bought it from Amazon. Amazon only offers a 4 week warranty.

Sperry however offers a longer warantee. But you have to order it from their online site.

This is unacceptable

I will never use these this company again.

Customer service needs improvement.
First time customer here. I recently ordered a pair of boat shoes for my husband and this company sent a pair that had obviously already been worn AND had an insole on one of the shoes that was completely the wrong size.
Customer service “Crystal” refunded the amount and told me to recycle the shoes. As if this wasn’t the minimum for such poor service and quality. There is no incentive to give them a second chance, when I brought this up they send me a free shipping code lol.

Definitely not living up to the hype of the brand, I’ll be shopping elsewhere.

Depuis 30 ans j achète 2 paires homme par an.
Depuis 5 ans la qualité n'est plus la même et je suis très déçu
Elles se déforment très vite.
Et s usent beaucoup trop rapidement. Le prix est trop élevé pour une paire qui au bout d un mois est déformé. Je n en achèterai plus.
D autres marques sont plus solides.

I’m pi’s off
!! always i make my purchases and I love Soerry, but now Sperry “Aldogroup” don’t want to sen to Puerto Rico… Hey Puerto Rico uses USP

Bought a wide shoe but the confirmation email did not show wide. Since the shoes were on sale and to avoid missing the sale I reordered and went to cancel the first order. No way of doing a cancel on uout own. Come to find out the customer service person said she can’t either, but no problem once you get them just send them back, well this process is going on a month. They received the items days ago but never sent an email confirming that, like their process says they will, Sperdy is awful

Ordered sandals never came. 17 days later. No money and no shoes! Customer service is a zero , will not wear or buy again

I’ve purchased three pairs of authentic boat shoes in the last two years, and each pair has had the sole ripped from the upper along the toe. The sole simply breaks, and the stitches pull through the rubber. This is a consistent quality control problem, and you used to be able to see many customers with the same problem on the product reviews on their website. They’ve since removed this feature—I guess they got too many bad reviews. One would think they’d improve QC, but alas they get cheaper and poorer quality with each passing year.

This company is by far, the worst, of the worst. Never again, will I purchase anything from Sperry. I never received my order, and their customer service is basically a recorder. 80 dollars down the drain.

I recently had an extremely disappointing experience trying to resolve an issue through Sperry's website. I purchased a pair of shoes that caused significant discomfort and injury, and when I turned to their website for assistance, I found it completely unhelpful.

The website was difficult to navigate, and I struggled to find clear information on customer support options or how to report product issues. There was no straightforward way to contact customer service directly from the website, and the available information did not address my concerns.

Given Sperry’s reputation, I expected a much more user-friendly and supportive online experience. This has been a frustrating ordeal that has not only wasted my time but also left me with a product I cannot use without harm. I am deeply disappointed and would caution others about relying on their online support.