Amazing, great company! Saved me a fortune, products arrived so quickly, like 2 days and was here which was fab. Products are genuine which I loved, clean and in perfect condition! Will definitely be... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Completely different item received from order,contacted on Friday money returned on Monday but no further response or communication from this company. Explanation of what went wrong would have been... Näytä lisää
Bought what I thought was a brand new blade for my lawnmower, it arrived covered in mud and full of chips on the cutting blade, on contacting the seller they told me to return it and pay the postage m... Näytä lisää
Bought a broken cordless electric Spear & Jackson lawnmower off Facebook Marketplace. Quickly identified the issue with it using a multimeter. Ordered the part to replace the faulty one, which quickly... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Welcome to our sustainable e-commerce platform, where we bring together the perfect blend of commerce and environmental consciousness. At our store, we have been specialized in offering a wide selection of reclaimed spare parts for over 40 years, with an aim to promote a more sustainable and circular economy.
Yhteystiedot
Yhdistynyt kuningaskunta
- sparesmad.co.uk
3,8
Hyvä
85 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 20 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
NOT AS DESCRIBED
27. elokuuta 2025
Vastaus yritykseltä Sparesmad
We’re sorry to hear you were disappointed. As soon as you contacted us, we provided free return details straight away and also offered a replacement. After discussing options with you, we processed a full refund. We always aim to resolve issues quickly and fairly, so we’re disappointed this isn’t reflected in your review. We value your feedback and hope you’ll consider giving us another chance in the future.
Vastaus yritykseltä Sparesmad
Thank you for your excellent review! We’re delighted you were happy with our service and delivery. We really appreciate your support and look forward to serving you again.
Great service
1. syyskuuta 2025
Vastaus yritykseltä Sparesmad
Thank you for your kind words! We’re so pleased you were happy with our service.
Vastaus yritykseltä Sparesmad
We really appreciate your 5-star feedback! Providing great service is always our goal, and it’s wonderful to hear we delivered on that for you.
Clear and simple identification of the…
Clear and simple identification of the correct part, and straightforward ordering process!
28. elokuuta 2025
Vastaus yritykseltä Sparesmad
Thank you for your excellent review! We’re delighted you were happy with our service and delivery. We really appreciate your support and look forward to serving you again.
Easily ordered
Easily ordered, clear and honest description, and quick delivery. What more could you want!
26. elokuuta 2025
Vastaus yritykseltä Sparesmad
Thank you for your excellent review! We’re delighted you were happy with our service and delivery. We really appreciate your support and look forward to serving you again.
So easy
So easy. Ordered part from easy to use web site and part delivered very promptly without fuss. Cheaper than many other sites and the part was perfect and correct and as described.
26. elokuuta 2025
Vastaus yritykseltä Sparesmad
We really appreciate your 5-star feedback! Providing great service is always our goal, and it’s wonderful to hear we delivered on that for you.
I ordered a part for a vax carpet…
I ordered a part for a vax carpet cleaner 11 days ago and it still hasn’t arrived!! And you don’t reply to emails either 😏 Shocking service 😡
22. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sparesmad
I’m very sorry for the mix-up. Unfortunately, your replies went into our spam folder so we didn’t see them. I’ve since reached out directly and will make sure this is resolved for you quickly with either a replacement or a full refund.
Don’t bother
Don’t bother. Ordered parts, kept chasing for delivery, turned out they weren’t in stock, then had to chase for a refund I still don’t have after 3 weeks.
7. elokuuta 2025
Vastaus yritykseltä Sparesmad
We’re very sorry for the inconvenience you experienced with your order. We understand how frustrating the delay must have been, and we apologise again for the communication issues. We can confirm that your refund has now been processed, and we hope this helps put things right. Thank you for your patience, and for bringing this to our attention so we can continue to improve our service
Shocking delivery time
Parts was ok. But I am pissed of with delivery time … paid extra £9.99 to have it next day and then… well it took them almost week …
Definitely they need to work on it harder …
11. elokuuta 2025
Vastaus yritykseltä Sparesmad
Thank you for taking the time to leave your feedback. We’re sorry to hear you were disappointed with the delivery timescale.
Just to clarify, we don’t charge £9.99 for next-day delivery — in fact, delivery on your order was free of charge. It may be that there’s been some confusion with another purchase.
Quick Delivery and Good Replacement
Quick Delivery and Good Replacement
I lost the original and the price was good. It was worthwhile buying the replacement to get it working again.
7. elokuuta 2025
Vastaus yritykseltä Sparesmad
Thank you for your kind review! We’re so pleased to hear your replacement arrived quickly and did the trick. Great to know everything is working again 👍
Kind regards,
SparesMad
Breathed new life into Vax
Perfect replacement for vacuum cleaner hose. Fast delivery and diligent packaging.
11. elokuuta 2025
Vastaus yritykseltä Sparesmad
Thank you very much for the 5-star rating we really appreciate it! We think this review may have been intended for another purchase, as you ordered a stretch hose from us. That said, we’re delighted you were happy enough with your experience to leave such positive feedback.
Fast delivery of item
7. elokuuta 2025
Vastaus yritykseltä Sparesmad
Thank you for your 5-star review! We’re delighted to hear your order arrived quickly fast and reliable delivery is something we always aim for. We really appreciate your feedback and hope to serve you again in the future.
Ordering on line was easy
Ordering on line was easy , had products I needed . Delivery was quick , and was delivered with time slot I was given
11. elokuuta 2025
Vastaus yritykseltä Sparesmad
⭐ Thank you so much for your wonderful review! We're delighted to hear you found ordering easy, got exactly what you needed, and that your delivery arrived quickly and on time. Your support means a lot to us!
Vastaus yritykseltä Sparesmad
🚚 Thank you for your kind review! We’re so pleased your order arrived quickly and just as expected.
Recommended
This spool is very high quality, much more effective than cheaper versions, that I have used. The packaging was good and the delivery was very quick. The spool was needed urgently and was quickly put to use, I was not disappointed.
8. elokuuta 2025
Vastaus yritykseltä Sparesmad
👌 Thank you for the great feedback! We're thrilled to hear the spool met your expectations in quality and that delivery was quick when you needed it most.
Ordered two reels for strimmer.
Ordered two reels for strimmer.
Easy to order, with speedy delivery.
7. elokuuta 2025
Vastaus yritykseltä Sparesmad
Thank you for your review! We’re glad ordering was simple and that your reels arrived quickly.
Hedge trimmer spares
Very well honed company prompt delivery at a reasonable price many thanks
7. elokuuta 2025
Vastaus yritykseltä Sparesmad
Thank you for your lovely feedback! We're so pleased you found our service prompt, well-priced, and just what you needed for your hedge trimmer spares.
Avoid !
Avoid !! , company sent out wrong spare part for my bush vacuum , and expect me to return it at my expense ,
28. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sparesmad
We couldn’t trace this order and no details were provided via Trustpilot when we asked, so we’ve flagged the review. Just to note, if we send an incorrect item, we always resolve it quickly.
Excellent Service!
Bought some battery mower parts, found out that I didn’t actually need them so returned them.
No issues, good communication via email and money returned back into my account within reasonable time.
I would quite happily be a return customer.
19. toukokuuta 2025
Oma-aloitteinen arvostelu
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