Spa-Migo Hot Tub Covers Arvostelua 

My hot tub cover fit perfectly, they actually got on the phone with me and went over the measurements and I really appreciated that!!

Took a lot longer than they estimated. Almost an additional month (and they already estimated a month so… basically got it for the end of summer…). That being said the cover was delivered safely, installed in minutes and overall is an awesome cover.

Product, customer service and price all were A+

This is my 2nd replacement hot tub cover. I found the ordering process very easy and straightforward. Of course, there is some uncertainty when ordering online versus in person until the time the cover arrives. Then its shipping condition is checked, and its look and fit are perfect. All in all, I'm very pleased with your cover, as is my wife!

Very good cover. I thought I measured the corner radius’ on my square cover properly. I did not. Err on the long estimate of the radius, otherwise the cover will be too tight at the corners.

Customers service
The new top is wonderful and thanks to your customer support it was accurate.

great product, but slow on delivery.

I recently ordered a custom hot tub cover from Spa-Migo (Order #14214) totaling over $700. Only after placing the order did I receive an email stating production would take 20 to 30 business days—a timeframe that was not clearly communicated up front during checkout.
> When I immediately requested to cancel the order while the transaction was still pending, customer service informed me that cancelling incurs a mandatory $50 fee. Despite reaching out right away before any substantial production could have taken place, they refused to waive the fee and deducted $50 from my refund.
> Hiding lengthy production lead times until after purchase and charging hefty cancellation fees on immediate cancellations is poor customer service. I would caution others to look elsewhere before purchasing.

When I called to verify the person I spoke to spoke clearly east to understand and knowledgeable. Everything came in and the quality is amazing.

Truly a great fit!

Great support and knowledge with easy shipping

We are very happy with our hot tub cover, fits like a glove , looks great and light to lift open . When I ordered the fellow was very patient with us on the phone and gave me a projected delivery date. It came a few days earlier than expected. So all in all it’s a great product so far.

Great service and product is beyond expectations.

Nous sommes très satisfaits de notre expérience. Nous trouvons le produit de qualité et il satisfait nos attentes jusqu'à maintenant.

Merci,

Bonne journée!

Staff helped to ensure my measurements were correct. There was a bit of confusion on my end with production date and delivery date but the cover arrived well packaged and fit like a glove. Material is great and easy to clean.

My SpaMigo spa cover is brilliant. The ordering process was straight forward, the lead time for manufacture was reasonable and delivery and set up were easy. The end result is a very handsome cover and we are looking forward to the coming winter to test its performance in the cold and snow though, I know it’ll perform as advertised.

Cover seems nice. I liked the fact that they make accommodations for the stock tub brackets. Wait time a little longer in the tooth, but I understand. The one thing that I’m just realizing now, due to my own delay in installing the cover, is that the straps stitched into the cover to secure the cover to the tub, are in the wrong place, which renders them unusable.

Very professional. Pleasant to talk to. Understanding of my problem. Talked to me about solutions amd produced a product that fit perfectly . My only critique is that every little change costs. Bundle some add-ons better.

I paid extra and it was delivered 1/2" short. There resolution was for me to pay for a new cover skin at full price and said there is a margin of error. Terrible company and I would never order from them again.