Sony Arvostelua 

This company is garbage. They offer BD-RE DL optical media which is blue ray rewritable disks with a capacity of 50Gb and charge a fortune for them! What are we in the dark ages? Rewriteable optical media is critical for computer data backups. The ability to wipe disks or rewrite them for this purpose is critical for backing up personal private data. The market for rewritable high capacity optical media is held back by companies like this. Rewritable CDs, DVDs, and BD (blue ray) have been around for ages and we still have to pay an arm and leg for it. I'd like to see the market improve with lower cost high capacity rewritable optical media. Today's only real option for backing up personal data to prevent computer disasters is hard drives and hard drives love to fail, the whole reason for backups!

SONY WF-1000 XM4 earbuds discharge in less than one hour, and when charged they are too hot to use. Surely this is not the way it is meant to be???

Are these even safe to have at home - in the car - when flying?

A less than 60 minutes play time is horrifically bad - and not as per specification.

Sony customer service is rubbish, Ai only answers in stock questions, referring me to A HUMAN PERSON, BUT NO ONE CAME, WAITER 10 MINUTES.
MY QUESTION
ON SCREEN I WAS ASKED TO UPGADE, SO I CLICKED, AFTER UPGRADE, I CAN NO LONGER ACCESS MY APPLE TV BOX, ITS ALL BEEN OK FOR A YEAR, CAN SOMEONE HELP

acquistato in preorder sony experia 1 VI su amazon.de
con una assistenza pari a zero dopo quasi un mese e contatti ed errori nella processo dell'evasione ordine mai avvevuta ma hanno postipato dalla data di spedizione come non avessi fatto il preordirdine scandaloso. la resposabilità è anche di sony italia pur vendento di tutto non ha reso disponibile l'acquisto alle stesse condizioni di amazon.de che spudoratemente ignorato il mio preordine. questo gravissimo episodio
fa capire come tratta i suoi clienti che di fatto fa perdere interesse a tutti i suoi prodotti un fatto è gravissimo richiedebbe un intervento per risolvere la questione chi mi rimborsa della fregatura di amazon.
Sony è in grado di esaminare la questione, ho interessato a far giacere i loro prodotti in magazzino.
intando non consiglio di fare acquisti su amazon.de di sony.

Tv Sony Bravia KD50X81J, 2 anni e mezzo di vita,ormai fuori garanzia. Chiedo informazioni al Servizio Sony cosa posso fare...mi consigliano di provare ad aggiornare il software oppure staccare corrente e attendere qualche minuto,provato senza successo. Richiamo,mi dicono di contattare l'assistenza Sony vicina al mio domicilio,c9ntattata l assistenza e visionato il video del difetto,mi dicono che è la matrice del pannello e che non ci sono ricambi....possibile che una tv di 3 anni non sia riparabile per mancanza del ricambio!?!? P.S: ho visto altri utenti con stessa tv e stesso difetto. Mai più Sony

I have a KD-55X75Ch TV. It worked fine for about 2 yrs. Then out of no place the TV stopped going to the last channel watched when I turned it on. Instead it goes to the home screen and I have to click multiple buttons to get it back to regular TV. I have spoke to many different tech and C/S people at Sony and we have tried everything, but nothing has worked, so I was told there was nothing they could do. A company with good customer services would have said " well, I can see we have tried everything and we don't know why we can't fix it so the tv must have a defect and here is how we can fix this for you" instead I got " you are out of luck" Nice job Sony, now I have to go out and buy another TV but it will not be a Sony and I will never buy Sony again since they don't care about their customers and don't stand by their products. And if Sony is reading this and wants to make things right, here is my reference 09233089

apparently "wokey"Sony doesnt care about poor people. raise their price to 79.00 a year for essential members and for what? stupid sony core that i cant even use anyway? bullsheit no discounts for ssi/disability or ebt folks, theres no way i can afford this trash. guess i have to sell my ps4 and just find another hobby. thanks for nothing, just another greedy corporation like any other. yup, only rich people and some middle class can have it. well, you lost another customer. im selling my sony tv too, and all my sony movies. not like theyd care anyways. and im supposed to pay more when customer service is a clown show? lmfao!!!!! NO THANKS!!!!!!

Awful customer service ! They are interested more about your address ! Your problem............is nothing, because they don't know and don't care ! You was the stupid to buy them product ! After that.....is nothing !
Don't trust them ! It's a scam customer support from Sony !!!!!

Sony SCAMMED ME 250 EUROS.
Returned my faulty earplugs 250 euro worth to sony on 23rd of March and its been 2 months and after multiple phone calls and emails and i haven't received my money back. And they are not answering emails anymore. Very disappointed with Sony never ever buying again a product from them.

My few years old Sony Bravia 40 inch TV has an overheating t-con circuit board which Sony Malaysia is not interested in replacing.

I bought Sony because by paying extra we used to get extra reliability, extra years of service, and the security of a company that supported its customers. Since this is obviously not now the case, it makes buying Sony to be a stupid decision as it's better to buy another well known but less overpriced brand. Remembering of course that Sony purely re-badges Samsung and other brands as its own these days.

This known overheating fault was as known to Sony, which at the time decided not to recall its Bravia range, in the same way as they knew my details as a customer via their warranty yet did not contact me. These years later my t-con board overheats - but Sony is not interested.

Malaysian representative "Andrew Stephen" (mailto: )cic.somas (at) ap.sony.com ) wants to collect my TV without charge, then charge me for any faulty parts. This is amazingly stupid.

All I am asking Sony for is a replacement t-con board that I can fit myself if they really don't have the expertise in Malaysia to undo 4 screws and use 3 connectors.

I emailed a list of more than 100 Sony executives to achieve this local Malaysian 'response.'

Here are the emails (latest at the top):

To: Sony Malaysia General Enquiry cic.somas at ap.sony.com
Subject: Re: Home Service Apooinment - KLV-40S400A EA5 (1558944) - David [ref:_00D90XxjZ._500901Or8Au:ref ]
Date: Tue, 27 Sep 2016 09:30:38 +0800

Hi Andrew,

In our phone conversation, you undertook to supply a replacement board if you could source one, and to call me back within about two hours. Neither happened.

If your management has decided that it can fix the problem by taking away my TV and charging me for the parts required to fix what is a known fault in that model, your management has a strange idea of what fixing a problem really means outside a third world country like Malaysia.

"Home service" does not mean taking away the tv and returning it at some unspecified time in the future with a charge for any parts required. This is just plain stupid.

The problem is an overheating t-con board. I currently have the back open and a fan cooling the board - without the fan the board overheats in 15 minutes, with the fan the board overheats in about an hour and a half. When overheating, the picture turns black from the top of the screen downwards, and this alone confirms the problem as being in the t-con board. It is a simple matter for me to swap the board, therefore all I need is a replacement board for me to fit or your technician to come and fit the replacement board.

As you are obviously intent on continuing to stuff me around and make a bad situation even worse, I shall proceed to post your correspondence and your name online along with my story on Trust Pilot and other public review sites, as well as re-emailing my dissatisfaction to the same 100+ email list as previously.

Regards

David [------------].

--------------------------------------------------
Sony Malaysia General Enquiry cic.somas (at) ap.sony.com wrote:
(26/09/2016 18:58)

Dear Mr. David,
Good Evening,
My current email to you is pertaining to our phone conversation related to your TV repair KLV-40S400A. Besides, I have tried to contact you numerous times but there is no response from your end.
Further to that, based on your TV symptom reported our management has agreed to arrange a home service to your residence to collect your TV for further inspection without any charges (transportation and labour) fee will be waived.
However, upon diagnose if there is any parts that is  faulty and required to be replaced we will informed you the cost of the parts.
On the other hand, please be informed that we are unable to sell our spare parts to customers or third party as a way of us to maintain the genuine quality of the spare parts as well as to avoid any replica parts.
We do apologies for the unpleasant experience that you have gone through.
Looking forward to hear from you soon on this.
Thank you,
Regards,
Yours Sincerely,   Andrew Stephen