Solar Scooters Arvostelua 

Great company went above and beyond to help me with my oroblem

I purchased my solar P1 a year and 3 months ago and it been a wonderful scooter. It stopped working 3days ago and the very helpful people at solar scooter have been brilliant in helping me sort it out. They are sending a new controller free of charge. Well done for their wonderful service

My main thing was the portability and having a local service shop.

Solar was perfect I picked the scooter up and the team was very helpful in explaining how everything works and I can lift my P1 with ease

I have a really poor experience with solar scooters

Their website clearly states prices include UK VAT (20%). However, they invoiced me the full amount (2400 pound) even tho its being shipped internationally. As a result, I had to pay VAT again upon import, increasing the total cost by over €500.

Despite multiple emails to their support, the company failed to correct the reported value or address the issue with FedEx, leading to double taxation. Customer support responded promptly but showed little understanding and did not take responsibility for the mistake.

I recommend caution when ordering from Solar Scooters, especially if you're outside the UK, due to their poor handling of taxes and import fees.

Awaiting the replacement parts they are sending me to get my scooter back working.. once i receive it ill alter my review further.....
My controller arrived and I've been sent 5 different diagrams and videos and still not match the part connections on my scooter... Told to superglue broken things at 5days old.
Told warranty was voided because I followed there instruction video on sim installation for the gps.. I've been trying to get the issues fixed.. due to water getting in for 3months still no joy... Time to try and get my money back legally... As there customer services just seem to only be helpful if your sending them money.... DONT EVER BUY.....
THE 1 AND 2 STAR REVIEWS ARE TAKEN OFF BY THEM BLACKMAILING CUSTOMERS TO REMOVE THEM.... I WISH PEOPLE HAD THE BALLS I HAVE NOW TO JUST LEAVE MY REVIEW ON FOR EVERYONE TO SEE FULLY.... CHECK SOME OF THE FACEBOOK GROUPS AND CHATS AND YOULL FIND PROBLEMS EVERYWHERE.... scooter was Ff 2.0.... :)scooter i bought that it says is ip66 rated has been seriously effected and damaged throughout the majority of the internal wiring and connections by normal usage in our normal uk weather... I had issues from day 3 when the rear indicators came apart from there rubbery stalk like a bad choice of material the way it had broken.. they said could i not glue it back together.. that was there answer to me asking if they would send me a replacement for it... Now im trying to get them to replace a motor controller thats died and they want me to pay for it... I followed there guide videos when i set up the scooter and installed a sim in the gps... But they say i voided the warranty by doing that and now im stuck with 3k of badly made and wrongly advertised scooter that i wish i never even laid eyes on.... Its awful how they have been blamin me for there bad product and having no contact number to get them on in the uk is shocking but i see why they dont now... It would be a constant complaints line.

Quick turnaround. One very happy son 👍

It’s the best scooter money can buy it is very fast fast acceleration I’m heavy and it is very fast I went 56 mph I went 30 in 3 seconds hills are nothing this scooter is a beast

The most amazing company I’ve ever come across!
The most brilliant scooter ever also!!!
Can only recommend to anyone looking for an e scooter!!!

The threads on the pin that goes through the folding mechanism are terrible just recieved a new one from use yesterday and the threads are already starting to go.

Helped with my enquires, decent quality of service though expensive replacement parts.

My second purchase from Solar Scooters—first the P1 Pro Electric Scooter and now the almighty Hyperion. Delivery was fast and efficient, with the option of delivery insurance for added peace of mind. The quality of their products is truly exceptional, and their after-sales support is outstanding.

For example, when I purchased my first scooter a few years ago, I had an issue with the motor not running properly. Rather than having me send the scooter back for inspection, Solar Scooters promptly delivered a replacement motor the very next day after diagnosing the issue via email.

I’m very glad I chose to buy from this company. Their professionalism and customer service make them stand out!

Have been searching for a scooter for a few months and ended up choosing the Hyperion.

The stability of the scooter has made me very happy and not using a damper makes the whole riding experience a pleasure. If you choose the Hyperion you won’t regret your decision.

Was a difficult decision between the P1 Pro and FF Lite. In the end, I went with the P1 pro and it was the best decision ever. Very sturdy and the deck is quite large which is exactly what I wanted. I’ve got 45 mph and it would just keep on going. Highly recommended

Extremely understanding and accommodating! I changed my mind twice, and they provided excellent service throughout. Refunds were processed without any hassle, and I ultimately got the scooter I wanted. Everything went smoothly, and I’m very happy with my purchase. Highly recommend them!

My partner recently purchased the eclipse race back from you, and we were thrilled to receive it the very next day even though the delivery was stated to take up to 5 working days. It looks absolutely amazing, and I truly appreciate the speedy service!

I do need a little assistance with installing the front tire as it arrived uninstalled with the bike. I’m looking forward to hearing from you and can’t wait to take the bike out for his first ride once it’s fully assembled. Thank you again for the great service!

Great experience.

Brilliant company. I got my solar Eq about 1 year ago. It's been a brilliant scooter. I lost my key and contacted customer service and they were really great and helpful with any questions I have. Delivery of replacement parts was really fast and now my scooter is perfect again. I would be deffo using them when I get a new scooter. REALLY WELL BUILT STRONG SCOOTER

Thanks guys, you are amazing team. Very friendly, excellent service 👍