Solar Scooters Arvostelua 

Outstanding services.
The Main key of this amazing services was the comunication.

Every single email I sent to them I had replay strait away.

I have receive advice feed back of every single step they do on the shop floor.

They keep me informed by email from the day they receive the scooter and the day they delivered the scooter to me.
With the pictures.

The service I have received from solar scooter was superb.
No damage, all well protected, quality, speed, communication, and knowledge.

For me the comunication is the key of every successful business and solar scooter have demonstrated all that during all the process they had my scooter for repair.

There standers of work are on higher level.
That's for sure.

Thanks very much.
You definitely demonstrated that you are trustworthy.

Customer
Jorge Gomes

I've given solar scooters bad reviews in the past however as time's gone on and the fact that they've honored my warranty on a few occasions now I have no choice but to give them five stars I've had some ups and downs with my scooter but they've always managed to rectify the problem I've been quite impatient at times however it's been times when I've needed the scooter most that it has failed me however they've always made it right in the end with a little bit of confrontation and arguments but they have always fixed the problem therefore I would say that if you're going to buy a scooter from solar scooters just have a bit more patience with the company and the company will get things right

Quick delivery good product

I own this scooter for a few years now and there’s no issues whatsoever. Had a little problem caused by me but guys from customer service helped me to resolve the issue. Great customer service and great scooters. Thank you very much.

I honestly can’t stress this enough, but absolute TOP TIER customer service. Scooter & accessories came the next working day, incredibly fast delivery. I did have a slight problem regarding my scooter, but I’m not mechanically minded in the slightest, so I got in touch and the team at Solar diagnosed the issue via video for me, and then advised what some potential solutions would be. They took time out of their day to create some step by step video tutorials for me to follow and my scooter is back in tip top condition. Very fast response to emails made it all incredibly stress free and I didn’t have to miss a single day of riding. Thanks Solar 💜

Great customer service, always gives fast email response and very helpful.

Brilliant company. I got my solar eq It's been a brilliant scooter. Well built and stable daily commute had 41mph the customer service from solar is amazing even after hours they will help you and beyond recent visited to solar west Drayton for a upgrade on MTB handlebars conversion the guys are amazing and Very knowledgeable assisting to every question U can ask overall for me is Been 10/10 and will repurchase again in future

Didn’t come with any new bolts and as a company you don’t look after customers with warranty. The packaging was at-least safe, I was surprised at that as the quality of customer service has been unsatisfactory.

Purchased 2 scooters from these guys now, both very good scooters and customer service is top notch!!

I have had a few instances where my scooter has needed a bit of fixing. Quality product however even better service. They are super quick to get back to you and provide you diagnosis free of charge and steps to fix your scooter with bespoke videos on how to fix the issue instantly. The support team are the best I have come across to date. Keep up the good work!

Fast delivery, well packaged. Love the scooter apart from the front light . It's a bit flimsy .

Always an excellent and fast experience. Contacting direct by email is always responded to quickly for support and ordering. Can't find something on the site? they'll point you the right way.

Great job very pleased

The products come really fast and easy to order. Would recommend to a friend.

So let’s start with the Solar scooter products.
They are quality built to last and are designed to look incredible with a leading technological edge and innovation. You get a 2 years warranty and health check as standard. If you buy one keep the original box otherwise it’s £55 for replacement just to send it in. The Solar team are so helpful, professional and very knowledgeable. They will fix/replace anything on your e-scooter/e-bike. Everything is covered apart from wear and tear just like a car repair workshop. I bought the Solar P1 2.0 but now they sell the P1 3.0 & Pro. It is one the the best most exciting things I’ve ever bought, lights up and glows on the side like bioluminescence, looks absolutely incredible. It’s fast, fun to ride and looks amazing at night. If you’re looking at buying at e-scooter, e-bike or sur-Ron or whatever, save your money, pay a little extra if you have to, as it will be the best decision you will ever make. You will always have disgruntled customers, but let me tell you from when I bought this scooter 2 years ago until just recently having my e-scooter repaired, I have not had one negative experience with Solar. It has been a 100% positive experience with Solar all the way and I recommend anyone to buy with Solar. Best company ever, plus on there website they have loads of awards and are selling in the USA. If I ever buy another e-scooter or e-bike, I am 100% sticking with Solar!!

Overall a poor experience. Missing items from my order including the lock and charger meaning I couldn’t even use it for the better part of a week after the scooter had arrived. It’s quick and definitely a good bit of fun but more headache than it’s worth especially if use it to commute, better off buying an electric bike as they’re usually much easier and cheaper to repair and maintain and generally even cost less to buy in most cases and the warranty seems to be virtually useless unless something was wrong before it even arrived. In my opinion the customer service is also very poor especially considering the price point for these things, although they do respond in a timely manner. In addition quite a few design features that don’t seem very well thought out. I personally wouldn’t recommend solar scooters.

The colour gold is not the same as the colour that’s on some parts of the scooter.

just now
New
Absolute bunch of scammers. I bought p1 3.0 and from the first time I turned the key it was displaying e-01 on the screen. I done around 6 miles with it before realising this is an error code. Took it back to solar and they are trying to charge me 180 for a new motor. Warranty is non existent they will just lie and worm out of it.

Top service always quality items have got

Love the scooter only dissapointment is no indicators as all the others in the same price range seem to have them