Ordering was very easy but took very 2 weeks for delivery. Installation was simple but operation was a little tricky as the instructions were so small I had to get a magnifying glass to read them. It... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Ordered a sturdy looking outdoor solar light and received something very small, cheap and ineffective. Have been trying to return and get a refund for months - as indeed advertised and offered on thei... Näytä lisää
I order a light that was around £200 from their website around 3 weeks ago. I kept emailing John Smith asking for a delivery update. He kept saying the courier could not find my address. Then finally... Näytä lisää
Absolutely disgusting - STAY CLEAR! We ordered a modern indoor light for £150! It arrived back in March & was faulty. Since then we have been dealing with customer services who are absolutely appall... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Solar Energy Lighting is a leading provider of innovative, eco-friendly lighting solutions, specializing in solar-powered and energy-efficient products for homes, businesses, and outdoor spaces. Our mission is to illuminate your world with sustainable, high-quality lighting that reduces energy consumption and promotes environmental responsibility. With a wide range of modern designs, cutting-edge technology, and a commitment to excellent customer service, Solar Energy Lighting helps customers create beautifully lit environments while reducing their carbon footprint. Discover lighting that not only brightens your space but also contributes to a brighter, greener future.
Yhteystiedot
Yhdistynyt kuningaskunta
- support@solarenergylighting.co.uk
- solarenergylighting.co.uk
2,0
Välttävä
124 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I'm usually good at spotting a scam but…
I'm usually good at spotting a scam but neglected to do my usual searches and now paying the price and feeling stupid. Thought this was a genuine UK company and order LED chandeliers which looked very impressive in imagery. Didn't receive what I was expecting and customer service (John Smith) already giving me vibes that I'm going to have to fight to get refund through credit card. AVOID!
24. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Lights were advertised as being…
Lights were advertised as being delivered within 5 working days, took 5 weeks being flown from China. When they arrived they were badly crushed in transit and totally smashed.
Despite many emails they have agreed to replace them but have not actually done this even after 3 months.
20. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Hi jus a bit info and inconvremienience …
Hi jus a bit info and inconvenience with this .....if you can wait 2 weeks for delivery fine but I need my product in about 4 3 days with this ...I dont think is posible...so to long .......
17. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Dreadfull Company to deal with do not…
Dreadfull Company to deal with do not respond quickly and continually give excusses as to why things are wrong! Waiting for a refund DO NOT USE!
11. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
poor customer services products are…
poor customer services products are faulty remotes not work no instructions parts missing asked for refund failed to deliver on it immediately excuse after excuse problem with email they claim not racking history product disappeared of tracking boxes always damage on delivery lights not the lumen they said poor quality cheap plastic dreadful avoid at all costs
still waiting for refund
WHO IS GAVIN????????????????????
23. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Poor communication
Poor communication, poor service, have been trying to get a full refund since January 2024, now March.
To get a reply is nye impossible, never replies
Poor poor service
6. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Absolute scam
Absolute scam , useless customer service spent lot of money on the “best solar lights”.
Not a single light works.
DO NOT USE THIS COMPANY!!! All fake names and addresses.
1. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
A well established scammer
A well established scammer, AVOID TRADING WITH THEM! you will never be delivered. They have a customer agent named "JOHN SMITH" not even sure if that person exists, using a stock photo as email signature.
8. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Rene
Never use this company. Although got my light, I ordered some U Bolts separately (£30), they sent the wrong one and no responses anymore regarding inquiries. After care is rubbish.
17. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Total rip off company that uses UK…
Total rip off company that uses UK celebrities to falsify the vastly inflated product on Facebook Meta, why do they allow rip off companies to consistently advertise on its worldwide platform. All of their products can be purchased on Temo.com 75% cheaper inclusive of postage. Never received the products I ordered.
27. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
C'est une arnaque sur Facebook
C'est une arnaque sur Facebook, attention site chinois, qualité médiocre et délais irrespectueux.
Surtout ne pas acheter, faux avis pullulent.
1. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
BEWARE NEVER BUY FROM THEM.
BEWARE NEVER BUY FROM THEM.
Took weeks to arrive, parts missing. Took weeks to sort out with so called 'customer services'. They wouldn't refund me. New one eventually arrived. NOT WORKING.
Months wasted of my time! Also very expensive compared to competitors; I thought it would work and be of better quality, hence the price
16. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
lured into the deal on Facebook
lured into the deal on Facebook, not a uk company its Chinese, took nearly 3 weeks for the lights to arrive no instructions how to use the remote ,crooks !! .don't recommend .
6. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
This company is selling junk that does…
This company is selling junk that does not work as described and is not fit for purpose. When you try and raise issues with their customer services, there's no response. The Trustpilot reviews on their website are fake and they're going to be reported to both Trustpilot and Trading Standards.
29. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Paid £59.99 and have been ghosted
Paid £59.99 and have been ghosted. Total scam using Facebook and instagram run a scam and to take money and nothing in return no ability to contact no phone number .
Complete scammers please use an actual company and don’t get drawn in
1. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Rip Off and Total Liars
Wish I had read reviews before buying off these rip off merchants there web site is full of lies
I purposely brought a cheap one off ebay for £7 to see if the price they were charging represented the higher price they were charging on there web site and No it didn't
The website solarenergylighting.co .uk is a full of lies
1. They are based in China Lie!
2. Will be delivered from there warehouse in the UK 1-2 days Lie! it took 2 weeks, ebay took 2 days to deliver
3. Trustpilot reviews 1500+ Lie 3+ and these are 1Star
Charging 3 to 4 times more on Ebay
Beware of there flashy web site its full Lies,see other reviews
PLEASE PLEASE DONT BUY OFF THESE RIP OFF CHINESE MERCHANTS DO NOT BUY!!!
4. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Amazing products!
I recently bought from Solar Energy 2 Bollard lights which was a set and 3 wall lights and had 0 expectations but in fact when I received the product in 4 days I was amazed! It not only was as described but also works and saves me a lot on energy bills !! I guess everyone has a different experience but I personally Definitely recommend!
1. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Solarenergylighting
Hi! Thank you so much for your positive feedback :)
We're absolutely thrilled to hear that you're so satisfied with our products. At Solar Energy Lighting, we always strive to offer the very best quality and service to our valued customers. Your experience confirms that we're on the right track!
Your opinion is extremely valuable to us and helps us to further improve our products and services. We hope to be of service to you again in the future.
I wish you a fantastic day and thank you once again for taking the time to write this review!
Best regards,
Team Solar Energy Lighting
Duped into buying from a Facebook ad…
Duped into buying from a Facebook ad that seemed to offer exactly what I was looking for, and only ordered because it said dispatched from uk stock. Liars. The parcel was stuck in a Chinese airport for days and delivery was well over 2 weeks. Funnily enough their customer service representative responded to my email sent at 10pm within half an hour, of course that's during the day in China lol! even funnier, he was called John Smith and there was a photo of him, your typical English nerdy type. A quick reverse image search on Google gives the bloke a different name, his photo being stolen from the internet. So why all the lies and deceit? Having said that the solar light seems to fit my purpose, however there were no instructions, after an email "John Smith" sent a pdf....so why not just include it with the product.
7. kesäkuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
It's definitely not a legit company
It's definitely not a legit company. There is nothing in Companies house for this address or business name, the domain was only registered on 22nd January 2022 and there is no phone number or any contact details. Their address is also fake.
Don't buy from them, they sell the same Chinese products you find on Amazon or Ebay, only at 3x the prices. If you have a problem, good luck to find anyone.
Also, they say 7-14 days shipping, it's 100% from China.
18. toukokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
Dazzling Rip Off!
SolarEnergyLighting are a Chinese company selling on FaceBook that pretends to be a UK company. The Solar light I paid £30 for:
"IlluminateSolar™- The Ultimate Solar Powered LED Street Lamp"
Would be over priced at £10. Steer well clear!
8. huhtikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Solarenergylighting
Hi Gavin,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. We’d love the chance to help resolve this for you! Could you please email us at support@solarenergylighting.co.uk? Due to the high volume of inquiries, we might take a bit longer to respond than usual, but we’ll get back to you as soon as we can.
If you’ve already been waiting for a while, please send us your order number so we can locate your email quickly and assist you further. Thanks so much for your patience and understanding!
Warm regards,
Solar Energy Lighting.
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