Ordering was very easy but took very 2 weeks for delivery. Installation was simple but operation was a little tricky as the instructions were so small I had to get a magnifying glass to read them. It... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered a sturdy looking outdoor solar light and received something very small, cheap and ineffective. Have been trying to return and get a refund for months - as indeed advertised and offered on thei... Näytä lisää
I order a light that was around £200 from their website around 3 weeks ago. I kept emailing John Smith asking for a delivery update. He kept saying the courier could not find my address. Then finally... Näytä lisää
Absolutely disgusting - STAY CLEAR! We ordered a modern indoor light for £150! It arrived back in March & was faulty. Since then we have been dealing with customer services who are absolutely appall... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Solar Energy Lighting is a leading provider of innovative, eco-friendly lighting solutions, specializing in solar-powered and energy-efficient products for homes, businesses, and outdoor spaces. Our mission is to illuminate your world with sustainable, high-quality lighting that reduces energy consumption and promotes environmental responsibility. With a wide range of modern designs, cutting-edge technology, and a commitment to excellent customer service, Solar Energy Lighting helps customers create beautifully lit environments while reducing their carbon footprint. Discover lighting that not only brightens your space but also contributes to a brighter, greener future.
Yhteystiedot
Yhdistynyt kuningaskunta
- support@solarenergylighting.co.uk
- solarenergylighting.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good Service...work well..
AVOID AVOID AVOID
Absolutely disgusting - STAY CLEAR!
We ordered a modern indoor light for £150! It arrived back in March & was faulty. Since then we have been dealing with customer services who are absolutely appalling. In October they finally accepted that our light was faulty & requested we return it which we did & they received it on 31st October. They now have our money & our light & have ceased communicating with us.
Appalling company
Appalling company
Take months to deliver the product I ordered, then delivered the wrong product, and it didn't work anyway. Batteries were very old and leaking acid and remote didn't work
Customer service were worse than usless
Still dont have a working product, or the right product
No refund and not even a sight of a refund
If I didn't know better, i would say this business is a scam
Do not do business with them is my advice
Do not order from these.
Do not order from these.
I ordered & paid for 5 solar lights, showed proof of payment from my account, according to them they have no recollection of me ordering or paying for the items 😂
They continued to ask for a 5 digit code not listening to the fact that I didn’t receive any confirmation what so ever once I’d purchased.
Shite customer service, Shite company
Cheers
Disgusting Customer Services
Be very careful with this company! I ordered lights on an offer but at checkout was charged the wrong amount. Contacted customer services and after nearly 2months of back and forth (they take ages to respond sometimes). They agreed I had been charged the wrong amount but then in the next email back after I’d asked how soon I’d be getting my refund, they did a 180 and are now refusing to refund the difference.
Ordering and delivery great
Ordering and delivery great, products generally great - however on this occasion the one sensor light stopped working after only a few days. Despite more sunshine this week there is still no signs of life. Will have to return it.
Useful item Helpful customer service
Useful item Helpful customer service
Ordered some lights 6 weeks ago
Ordered some lights 6 weeks ago. Still waiting - been told there on the way so many times that there are blatantly lieing. Big mistake from them as was going to order several items for my new house.
Sent wrong item
Sent wrong item. Trying to contact for return. No response at all. DO NOT BUY from this company.
Stay well clear !!!!
Ordered lights, lights came and one of four did not work so contacted by email and email has been read but no reply. Now three emails sent and still no reply or exchange. Noticed on FB they have horrendous feedback for not refunding or replacement or exchanges.
Do not deal with this company !!!!!!
I’m still laughing at how I managed to get mugged
I’m still laughing at how I managed to get mugged with the half price pile of s**t I bought! 4 solar lights that in the photo look about 5 times the size. For £65 I expected something better than the cheapest plastic the size of my hand. Do not buy anything from them it’s a typical Chinese con…..and thats from someone who has spent many weeks in China sourcing materials! If it looks to good to be true it is LOL
Sent the wrong lights
Sent the wrong lights, paid for postage to return , expecting replacement or refund. No refund no replacement, spent over £100. Chasing them to do something complete waste of time, they just reply saying they will look into it but do nothing. Shameful.
So I placed an order with…a scam company in India or China
So I placed an order with solarenerglighting in August for over 55 pound . I’ve been fobbed off every email I’ve sent regarding my missing item , the company are a definite scam !!! I requested my money back but they’ve completely ignored me !!! They reply on here but Trust me and don’t buy from these people !!!
still waiting for replacement,as still…
still waiting for replacement,as still in warranty etc. and have sent videos of lamp issue and John Smith even though has been helpful , has now gone quite and had no reply at all since.
Worst online experience ever
Ordered on 8th of July, now 29th September. Still waiting for missing part and fed up being fobbed off with excuses. £185 down the Swanee as far as I’m concerned. John Smith (is that really your name?) are you reading this ?
Absolutely great lights
Absolutely great lights! All my neighbours are asking where I got them from as my garden is looking stunning and light all night. Highly recommend!

Vastaus yritykseltä Solarenergylighting
Shocking Company...AVOID!
Never sent the bulbs with the light. Have contacted several times and am now being ghosted. Not a UK company despite the title! And as for John Smith....

Vastaus yritykseltä Solarenergylighting
I’m brought illuminated led wall lights…
I’m brought illuminated led wall lights ,
my order did not arrive, be careful, it's a scam.

Vastaus yritykseltä Solarenergylighting
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.







