I ordered 5 bands as part of a deal. The bands arrived and 1 was a band I did not order and one I did was missing. I emailed support and within an hour received a response. The bands arrived I intende... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Above and beyond. Team worked to try to figure out my problem Garmin Instinct 3 Tactical. Didn't end up being compatible. Quick refund and good communication. Will try to be product in future if my... Näytä lisää
Very poor customer service. After multiple interactions with AI, asked to speak with a human. Apparently that is not possible. I bought 3 bands on a. “Buy 2 get one free” promo. Was told by AI that... Näytä lisää
Solace bands customer service is amazing. I had a small issue with an order and they immediately made it right. I will definitely be purchasing again in the future.
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
After purchasing my band
After purchasing my band, a savings on 2nd band came up before leaving site. I’m older and got confused ordering a second band. I emailed immediately and Sonita had it corrected for me in minutes. Yes minutes with the most genuine message asking if she could be of more help. It was amazing for these days.
Received an understandable answer to my…
Received an understandable answer to my question in a reasonable amount of time.
Great products
Great products. Really good customer service, too. When I had an issue with my order, I received a response to my inquiry faster than I had anticipated. My problem was solved immediately. I will continue to buy from this brand and recommend it to everyone
Poor quality and poor customer service
While I do like the bands, the braided bands stretch out, fade and break. Yes, you can wash them but they never really come clean and the color fades very quickly. The pieces that attach the ends are plastic. One of them broke less than a few months after purchase. To get a refund, I would have to ship the broken watch band back to Solace so they could review for coverage under their warranty. That is simply not worth my time. I did send pictures. It was obviously a product failure. Given the price of these bands, they should have simply sent a new band. Quality and customer service just are not there for the price. I can't recommend this brand.
I bought the 5 for $99.00
I bought the 5 for $99.00. Some of the bands were of good quality but some were not. I originally bought a Solace band off of Amazon to see if they were as advertised. Very pleased so I then ordered the 5 bands. The ASPCA band very thin and cheap. Also I felt they sent the wrong band and contacted the company. Got the run around and the conversation was frustrating. They made it my problem. The fabric of the bands were not as good. It was thinner. Overall for the money, not worth it
I have bought so many different bands…
I have bought so many different bands over the years. I love them and would recommend them to anyone (I have already to some).
J.P.
Love the bands
Love the bands! Had a minor issue with one of them, contacted customer service, they were quick to reply and very helpful. Great company, awesome bands! Will buy again!
I love these watch bands
I love these watch bands. So many colors and designs and the comfort is so much better than the rubber ones!
I messed up my order and they refunded my money plus $10 and told me to keep the unwanted bands!
Very prompt and professional service
Very prompt and professional service. Excellent product.
Amazing service
The customer service was quick to respond and helpful, they pointed me in the right direction and gave me everything I needed to complete my return
Great product and even better customer service
Great product that allows your skin to "breathe". Have purchased multiple colors. Recently one was lost in the mail. The customer service was impressive. Very quick response and got me the band in time for a trip. I will continue to purchase from this company and will recommend to others!
Quick response to an issue
Quick response to an issue. I love it. Can’t wait to get my product.
Versatile Imperium adapt band
As I had mentioned, customer service is awesome. Answered my question & concerns promptly, and handled my issues quickly! I love these bands because they are so versatile. I get the Imperium adapt in wide band. Outside I use one for working and they wash up great! Great for every day and can dress up. I have several colors. Watch for their deals!
Excellent service
Excellent service! Same day (almost same hour) response to my email. They are very nice and make me feel appreciated! Same experience twice now. Thanks so much. Telling all my friends.
Fast helpful workable answers and can’t…
Fast helpful workable answers and can’t wait to get my watch band! If it works s half as good as the customer service I’ll be happy.
Quality Products and Exceptional Service
I have purchased several watch bands from Solace, mainly because the research I did supported my decision to buy from a top notch company whose service was on the same level as companies like Nordstrom. Can’t go wrong meshing together quality products and exceptional service!! Highly recommend.
Easy fast delivery
Easy fast delivery. Bands are great and comfy.
I love the quality of the bands and the…
I love the quality of the bands and the variety that’s offered. I had an order mishap and as soon as I emailed them they were prompt on correcting my problem at no charge to me! I’m well pleased with the product and the service!
Quick shipping watchbands are very nice…
Quick shipping watchbands are very nice and comfortable if you have any problems (exchange) they are very helpful
Very helpful in customer service
Very helpful in customer service
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