I ordered 5 bands as part of a deal. The bands arrived and 1 was a band I did not order and one I did was missing. I emailed support and within an hour received a response. The bands arrived I intende... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Above and beyond. Team worked to try to figure out my problem Garmin Instinct 3 Tactical. Didn't end up being compatible. Quick refund and good communication. Will try to be product in future if my... Näytä lisää
Very poor customer service. After multiple interactions with AI, asked to speak with a human. Apparently that is not possible. I bought 3 bands on a. “Buy 2 get one free” promo. Was told by AI that... Näytä lisää
Solace bands customer service is amazing. I had a small issue with an order and they immediately made it right. I will definitely be purchasing again in the future.
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great Watch Bands
Really like the watch bands. So many bands cause me skin irritation and are just uncomfortable, but I don't have any of those issues with the Solace bands. I have a Google Pixel watch so I need to use an adapter for the bands, but they fit easily into the adapter. Also really appreciate their collaboration with the ASPCA!
Excellent Customer Service
I contacted solace regarding a missing band from my shipment. They responded right away (within 24 hrs) and the missing band was on it’s way.
Quick and kind customer service
Got a very quick and kind response to the issue with my order. Replacement order was processed (even though I wasn't specifically asking for one)! Grateful for the incredible customer service! :)
The best watch bands
Solace bands are the best on the market. And above that, their customer service is excellent. I can’t say enough positive things about this company.
I had my order sent to the wrong address
I had my order sent to the wrong address and the items were returned to the business. I spoke with Rea and she processed a refund with no questions asked. Thank you, Rea I truly appreciate, your assistance.
Phenomenal Customer Service
I emailed customer service about an issue with my order during evening hours. I had just discovered that one of the five watch bands I received was not the one I ordered. I asked if we could exchange the incorrect product for the correct one. Within 30 minutes, the customer service agent had resolved the issue and had the correct band on its way to me—at no cost and with instructions to keep the one sent in error. This is by far the best customer service I’ve received in a very long time! It is how customer service should be done! As a result, I will be a lifelong customer and will encourage others to support this company as well.
great customer service
great customer service. Still confused as to why I have to pay for shipping and handling when the band broke at not fault to me.
Great company with A+++++product
Not just a great product which not only works, but looks and fits. Also, I had a problem and they immediately addressed that product.
First class customer service
I requested an exchange for an item purchased as I ordered the incorrect size. I received a reply within an hour as to how to initiate the process. Not only will they make the exchange, they are sending me a replacement without having to return the initial item purchased. Great customer service! It is very much appreciated.
Cheap junk
I ordered one for $50. It took a few weeks to arrive. It was a cheap piece of plastic and impossible to adjust and put together. They make the return so difficult I had to dispute it on my credit card. I would be happy to mail back their piece of junk but it’s impossible. Don’t waste your money. They are made in China, no quality at all.
Customer Service chat feature was easy…
Customer Service chat feature was easy and convenient to use. I had a return that was sent back sometime ago and in just a few minutes. I was able to message Solace Bands and had confirmation that a replacement band was on the way. I was even able to pick a different style to replace it with.
Returning Customer
I have purchased 2 watch bands from Solace Bands for two different smart watches. Both bands were of great quality. Sadly, I had to return one of the bands due to discomfort on my wrist. However, the customer service was absolutely amazing and very understanding. I would definitely buy from this company again and would recommend others to check them out.
Making it right!
I ordered two bands, and they got lost in the mail. I contacted them to find out where my order was, and they sent out a new one immediately. My original order finally showed up, and it was dated the day I placed the order. Even though it wasn't their fault, they made it right.
Excellent customer service
Love these bands!!
Love these bands!!! Customer service was amazing. When I received the wrong band it was remedied within minutes. Very responsive!!!
Customer service is excellent
Customer service is excellent
Amazing service
Amazing service, super responsive via email and orders ship immediately. I bought two bands and one I ordered incorrectly and they emailed a return label and made a free exchange. Quality is pretty amazing as well. My go to place now for all of Apple watch bands.
Don’t waste your Money on these Bands
Watch Bands are too small several
Leather bands are to short to close /
Too tight on man’s wrist / large man hand
. I was told sorry but you are past thirty day return policy.
Explain how you get 5 bands and you have only thirty days to return.
You only were one band at a time.
Customer Service didn’t care.
Great watch bands
Great watch bands! Customer service is top notch. Already ordered 4!
These Solace Watchbands
These watch bands are everything they say. They are comfortable. Cost effective. And easy to install. I will be ordering more in different colors and types.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.








