We saw a sofa in your shop a few weeks back and fell in love with the style, we went back a few weeks after and met a lovely member of staff who welcomed us and offered us great service from start to... Näytä lisää
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Sijainti
Vaihda sijaintiaUnit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Shanelle was very helpful and knowledgeable from the moment we walked in. We have limited space for a sofa and she was incredibly helpful, letting us know what she thought would work well. We couldn’t... Näytä lisää
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Fabulous sales advisor Kai Swindon store, nothing was too much trouble and he went out of his way to make sure we were happy. Excellent through out not pushy just professional which was very attracti... Näytä lisää
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Both visits were great. Shanelle was very helpful, knowledgeable and not pushy. An asset to the store! We went home and measured up and returned a couple of days later where Nick answered a few mor... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Yhteystiedot
Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Yhdistynyt kuningaskunta
4,9
Erinomainen
2 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great customer service
Great customer service, really helpful and friendly and all the sofas we viewed looked amazing
7. tammikuuta 2026
Vastaus yritykseltä Sofology - Swindon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Vastaus yritykseltä Sofology - Swindon
Thank you for awarding us 5 stars :-)
Lovely customer service
Lovely customer service. Not pushy or persuasive. Can’t wait to see our new sofa in our new home
2. tammikuuta 2026
Vastaus yritykseltä Sofology - Swindon
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Very good service from the start a very…
Very good service from the start a very helpful team of people who were all very knowledgable and polite
5. tammikuuta 2026
Vastaus yritykseltä Sofology - Swindon
Thank you for sharing your experience!
Friendly Staff
Had a good experience of buying a recliner sofa with massage from the store as the staffs were really friendly & patient.
3. tammikuuta 2026
Vastaus yritykseltä Sofology - Swindon
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
My experience in your shop was very pleasing.
My experience in your shop was made very easy by the friendly and helpful attitude, and seemingly vast knowledge from Shanelle who welcomed me, and then served me the next day when I arrived to place an order. Thank you Shanelle! After later visiting 2 other stores, I came back to Sofology and ordered the sofa suite I preferred. The only disappointment was that my favoured suite was not in the sale.
3. tammikuuta 2026
Vastaus yritykseltä Sofology - Swindon
Thanks so much for your 4-star review! ⭐⭐⭐⭐
Knowledgable on product and services…
Knowledgable on product and services and very friendly .
Good service all round .
3. tammikuuta 2026
Vastaus yritykseltä Sofology - Swindon
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Highly Recommend-sofa purchased
Sales personnel very professional, polite and thorough from start to finish.
Sofa purchased
3. tammikuuta 2026
Vastaus yritykseltä Sofology - Swindon
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Katlyn
Katlyn was so helpful when we made our first visit but didn't crowd us so today we went back and made our purchase with her everything was explained to us very pleased with our experience.
2. tammikuuta 2026
Vastaus yritykseltä Sofology - Swindon
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Vastaus yritykseltä Sofology - Swindon
Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great service & product knowledge
Great service & product knowledge. Very welcoming too.
30. joulukuuta 2025
Vastaus yritykseltä Sofology - Swindon
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent sales assistant
Having already been into a DFS next door with no luck, we weren't too hopeful, but the assistant Shanelle was extremely helpful without being overbearing. We had two children with us, it was near to closing but we never felt rushed. We were offered drinks and biscuits, given space to look around and given all the information we needed, before we knew we needed it! I could not praise Shanelle highly enough and we made a purchase that day.
27. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sofology - Swindon
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Beautiful customer service the salesman…
Beautiful customer service the salesman was spot on good knowledge of the product choices he had
29. joulukuuta 2025
Vastaus yritykseltä Sofology - Swindon
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Happy customers 🙂
We were welcomed as soon as we got in through the door by Kai , offered drinks and were made welcome to browse the sofas at our leisure. He was extremely helpful and showed us all of the sofas and what they were capable of.
We were able to browse at our leisure with no pressure.
When we found a suitable sofa, Caitlin offered assistance, and again assisted us with no pressure put upon us to purchase, a welcome change. She gave us all the details of the options available to us, sizes and measurements and relevant prices. We were given all the time we needed. Well done both for being so helpful and polite .
31. joulukuuta 2025
Vastaus yritykseltä Sofology - Swindon
Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Kai was amazing helped with everything…
Kai was amazing helped with everything and was very good with our three kids all staff was amazing with my children.
31. joulukuuta 2025
Vastaus yritykseltä Sofology - Swindon
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent customer service
From the moment we walked through the doors until we made our purchase the staff were really helpful but not constantly following you around.
Shanelle helped us and was absolutely amazing, explaining everything from measurements to ensure it would fit in our home, fabrics and what the sofas were constructed with. ⭐️⭐️⭐️⭐️⭐️
29. joulukuuta 2025
Vastaus yritykseltä Sofology - Swindon
Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐
The staff member Shanelle at Swindon…
The staff member Shanelle at Swindon has to have a big shout out. Her knowledge was excellent. We were very limited in styles we could have but she helped considerably.
30. joulukuuta 2025
Vastaus yritykseltä Sofology - Swindon
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
Very professional and knowledgeable…
Very professional and knowledgeable staff, found exactly what I wanted
27. joulukuuta 2025
Vastaus yritykseltä Sofology - Swindon
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
Great staff was served by Kai
Great staff was served by Kai, who was really friendly and answered all our questions which was very helpful.
Hot chocolate was amazing aswell!
28. joulukuuta 2025
Vastaus yritykseltä Sofology - Swindon
Thank you for awarding us 5 Stars :-)
Brilliant customer care
28. joulukuuta 2025
Vastaus yritykseltä Sofology - Swindon
Thank you so much for your 5-star review!
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